The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.52

3.5 Rating 426 Reviews

63 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 426 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

The London Mint Office 1 star review on 25th June 2023

T Green

The London Mint Office 1 star review on 20th August 2022

Qadir Baz

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent coins, great condition trustworthy company”

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Posted 6 years ago

Thank you so much for your 5-star rating! We really appreciate that you are pleased with the coin from The London Mint Office– it's excellent to hear that the coins were in great condition. We are glad that you feel our company is trustworthy. Thank you for your kind words!

Posted 1 year ago

“really helpful polite staff,fast and efficient delivery,returns really easy to do especially with the free postage and refunds back into your account within a matter of days”

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Posted 6 years ago

Thank you so much for your 5 star rating for The London Mint Office! We are delighted to hear that you found our really helpful and polite staff, fast and efficient delivery, and returns that are easy to do with free postage and refund back into your account within a matter of days. We appreciate your feedback and are happy to have provided you with an enjoyable experience.

Posted 1 year ago

“Exerlant companie staff grate helpful 11/10 👍”

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Posted 6 years ago

Thank you very much for the 5 star rating, Andrew! We at The London Mint Office are delighted to know that you had such a positive experience with our company staff. We are glad to hear Exerlant companie staff were so helpful, we appreciate your rating of 11/10 👍.

Posted 1 year ago

“Easy navigation of site, simple ordering process and I was kept updated via email about my purchase. Good delivery and great quality products which arrived safely and well packaged.”

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Posted 6 years ago

Thank you, Elaine, for your fantastic 5-star rating of The London Mint Office! We are thrilled to hear that our website was easy to navigate, our ordering process simple, and that you were kept updated about your purchase. We are so glad that the quality and packaging of your purchase was up to your standards and was delivered to you safely. Thank you for your kind words!

Posted 1 year ago

“Easy to deal with, caring and give great quality. All my coins are beautiful.”

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Posted 6 years ago

Thank you so much for the 5 star rating, Niki! I'm thrilled to hear that your experience was Easy to deal with and caring, and that you love the quality and beauty of the coins! We really appreciate your feedback.

Posted 1 year ago

“Great website easy to order, never had any problem with delivery it's always arrived on time. Find there coins to be at a good price and there offers are excellent. Customer service is really good if you have any problem i've found they deal with it quick and efficiently.”

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Posted 6 years ago

Thank you Barry for your wonderful 5 star rating of The London Mint Office. We're so glad to hear that you've had a great experience with our website, delivery, coins prices, offers, and customer service. It's a rewarding feeling for us when our customers are pleased!

Posted 1 year ago

“The whole experience was excellent. The ordering process was easy. The delivery process was speedy & the quality of the WWI coins superb.”

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Posted 6 years ago

Thank you so much for your 5-star rating! We're glad to hear that your experience with us was excellent; from the easy ordering process to the speedy delivery, right down to the fantastic quality of the WWI coins. It's great to know that our customers are enjoying our products. We appreciate your support!

Posted 1 year ago

“Once account is open which take minutes you can start shopping , simple payment option even a choice to pay instalment for larger purchase , regular emails for your chosen likes ...regularly get information before so really happy customer service is alway bob on”

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Posted 6 years ago

Thank you, Hanya, for your kind words and the 5 star rating for The London Mint Office. We are delighted to know that you're happy with our customer service and the range of options we offer. It is our goal to make shopping as easy and convenient as possible for our customers, so your testimonial means a great deal to us. Thank you again!

Posted 1 year ago

“Excellent Service, excellent products.”

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Posted 6 years ago

Thank you John for your 5 star rating of The London Mint Office! We are so proud that you have enjoyed our excellent service and products.

Posted 1 year ago

“Happy with my purchase and delivery.”

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Posted 6 years ago

Thank you very much for your 4 star rating of The London Mint Office! We're delighted to hear that you were happy with your purchase and delivery. We always strive to deliver the highest quality service to our customers, and we're glad that you were satisfied with your experience. Thank you for choosing us.

Posted 1 year ago

“Very good efficient service”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office. We really appreciate your feedback and are glad that you experienced very good, efficient service. We look forward to your continued support.

Posted 1 year ago

“The service & products are 1st class I only wish i could afford to collect more as some are truly breath taking so good that there is still something British to be proud off .”

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Posted 6 years ago

Thank you so much for your 5-star rating of The London Mint Office! We are incredibly proud of our service and products, and we are absolutely thrilled that you admire them so much! We are proud to provide a collection of breath taking products that allow everyone to celebrate the best of British.

Posted 1 year ago

“I placed an order and there was a mix up and I received two of the same items I called the office to sort out the problem and was blown away the lady was so helpful and I got to keep both items ,thank you so much .”

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Posted 6 years ago

Thank you so much for your 5-star rating of The London Mint Office. We appreciate your feedback and are thrilled you had such a positive experience with us. It's lovely to know that our customer service representative was so helpful in sorting out your order! We're glad you get to keep both items as a bonus. Thank you for your support!

Posted 1 year ago

“Just a brilliant site”

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Posted 6 years ago

Thank you for giving us a 5-star rating, Roy! We're so glad you think Just a Brilliant Site is a great way to find the perfect collection item from The London Mint Office. We really appreciate your feedback!

Posted 1 year ago

“Great service provided by the team and the product is a very nice thing. Delivery was spot on.”

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Posted 6 years ago

Thank you so much, Caio, for the amazing 5 star rating! We are so pleased to hear that you were satisfied with the product, the great service provided by the team, and that the delivery was spot on. We're grateful for your kind words and appreciation.

Posted 1 year ago

“Quick delivery excellent product friend was over moon with the quality and design”

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Posted 6 years ago

Thank you so much, Robert, for your 5-star rating of The London Mint Office! We greatly appreciate your support and are so happy to hear that your friend was over the moon with our product's quality and design! We strive to provide the best service and experience possible for all of our customers and we are glad that we were able to do so for you!"

Posted 1 year ago

“Always receive great service from the London mint office and if i have any problems it's always sorted out by a very helpful team. Recently bought "At the going down of the sun" coin, once again it arrived very quickly, really pleased with it, nice quality. Thankyou.”

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Posted 6 years ago

Thank you Barry for your wonderful 5-star rating of The London Mint Office. It's always so rewarding to hear wonderful feedback about our service and product quality. We're immensely grateful for you taking the time to provide us with your kind and encouraging review and we hope you continue to enjoy our products. Thank you once again!

Posted 1 year ago

“The overall experience was excellent but the only downside was when my product was shipped I never received an email saying it was out for delivery but apart from that it a great service”

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Posted 6 years ago

Thank you Darren for your 5 star rating and review of The London Mint Office! We are glad that you found the overall experience to be excellent. We sincerely apologize if you did not receive an email regarding the shipment of your product. We will make sure to take this into consideration moving forward to ensure that all of our customers receive the best service possible.

Posted 1 year ago

“Lovely coin & efficient service. I will have no problem in ordering more coins from The London Mint Office.”

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Posted 6 years ago

Thank you so much, Carol, for your generous five star rating of The London Mint Office! We really appreciate knowing that you had a great experience with our item and service. It's great to hear you received a lovely coin with an efficient service, and we are glad that you won't have any problem ordering more coins from us in the future. Thank you!

Posted 1 year ago

“Excellent service, staff friendly and helpful. Delivery was prompt and was very pleased with my purchase”

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Posted 6 years ago

Thank you so much, Michael, for your 5 star rating of The London Mint Office! We really appreciate your kind words about our excellent service, friendly staff and prompt delivery. We're so glad that you were pleased with your purchase!

Posted 1 year ago

The London Mint Office is rated 3.5 based on 426 reviews