The London Mint Office Reviews

Name: The London Mint Office
Rating: 3.52

3.5 Rating 426 Reviews

63 %

of reviewers recommend The London Mint Office

Company Reviews

Metrics

3.5

Based on 426 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

The London Mint Office 1 star review on 25th June 2023

T Green

The London Mint Office 1 star review on 20th August 2022

Qadir Baz

Anonymous

Anonymous // 01/01/2019

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“Got my coin quick and fast thanks”

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Posted 6 years ago

Thank you so much, Kirsty, for your glowing 5-star review of The London Mint Office! We are delighted to hear that you got your coin quickly and that you were pleased with the speed of the service. Thank you for your custom and for taking the time to leave us such a kind review!

Posted 1 year ago

“The London mint office really made my experience buying a good one thank you.”

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Posted 6 years ago

Thank you for your glowing 5 star review, Simon! We are so glad that The London Mint Office made your experience buying a good one. We really appreciate your kind words and for taking the time to share your feedback.

Posted 1 year ago

“Happy because I get great service with The London Mint Office from start to finish the experience is fantastic with the price and the follow up to complete your sets are excellent”

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Posted 6 years ago

Thank you so much, Andrew, for taking the time to give us a five star rating for The London Mint Office! We're delighted to hear that your experience with us has been fantastic and that you appreciate our pricing and follow-up service. We strive to provide exceptional customer service every time, and it's wonderful to know that we have achieved this goal. We really appreciate your feedback!

Posted 1 year ago

“great customer service”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office! We are delighted that you had a positive experience with us and appreciate you taking the time to share your kind words. It is our pleasure to provide great customer service and to ensure that all customers have the best experience possible.

Posted 1 year ago

“Great helpfull service thanks.”

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Posted 6 years ago

Thank you so much for rating The London Mint Office 5 stars! We really appreciate your positive feedback and are glad you found our customer service to be great and helpful. Thank you for choosing us!

Posted 1 year ago

“I purchased a 22ct gold tristan da cunha Trafalgar Guinea as a small investment. I understand that prices can go up and down but find my coin which was nearly £700 now worth about £200 10 years later. I think I got caught out thinking they were associated with the Royal Mint and only now know they are not. Lesson learnt and I would never ever ever go near this Company again so buyer beware. If you want to loose your money then you have been warned. Premium Bonds would have been a better investment.”

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Posted 6 years ago

We're sorry to have fallen short of meeting your expectations. Your feedback will be important in helping us avoid similar situations in the future.

Posted 1 year ago

“great packaging great service will use again”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office! We appreciate you taking the time to leave such a lovely review and we are delighted you enjoyed our great packaging and service. We'd be more than glad to serve you again in future!

Posted 1 year ago

“Good communication and service”

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Posted 6 years ago

Thanks Paul, we're delighted to hear that you had a good experience with The London Mint Office! We're especially glad that you found our communication and service to be good.

Posted 1 year ago

“Always arrives in good packaging to protect quality items”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office. We are glad that you are satisfied with our good packaging, which helps to protect the quality of the items.

Posted 1 year ago

“Have been extremely pleased with the service I have had and the prices are very competitive”

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Posted 6 years ago

Thank you so much for your generous 5 star rating of The London Mint Office! We are delighted to know that you have been extremely pleased with the service you have had and that the prices are competitive. It means the world to us that our customers are having such a positive experience. We couldn't do it without you!

Posted 1 year ago

“customer service very good quick deliverys and good products”

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Posted 6 years ago

Thank you for your 5 star rating of The London Mint Office. We are delighted to know that you enjoyed our customer service, fast deliveries and our good products!

Posted 1 year ago

“Very happy with London mint my dealings have been very smooth..”

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Posted 6 years ago

Thank you Billy for rating The London Mint Office 5 stars! We're very grateful to know that you're very happy with your dealings with us, and that they've been smooth. We appreciate your kind words and your business.

Posted 1 year ago

“My order was dispatched promptly and I'm delighted with my items, would allways use the London mint office for any future collections”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office! I'm so glad to hear that my order was dispatched promptly and that you were delighted with the items. We really appreciate your feedback and will endeavour to provide an excellent service with every order. We'd love to have you back for your future collections!

Posted 1 year ago

“A VERY GOOD QUALITY PRODUCT DELIVERED WHEN PROMISED ETC WHAT ELSE CAN I SAY ??”

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Posted 6 years ago

Thank you so much for your 5 star rating of The London Mint Office! We are so thrilled to hear that you enjoyed your experience and we are glad that you found our product to be of very good quality and that it was delivered on time. We couldn't ask for better feedback!

Posted 1 year ago

“I have purchased several sets of coins from the London Mint office. I prefer to conduct my business by telephone and have always found their staff very helpful. Deliveries have always been prompt and 100% accurate.”

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Posted 6 years ago

Thank you, Guy, for your generous 5 star rating of The London Mint Office! I can personally vouch for their services as I have purchased several sets of coins from them. I have always appreciated their helpful staff, who make it easy for me to conduct business by telephone. Moreover, deliveries have always been prompt and accurate, so I can depend upon getting my coins in time.

Posted 1 year ago

“Great items at great prices something to look back on”

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Posted 6 years ago

Thank you very much for giving The London Mint Office a 5 star rating! We are delighted that you appreciate our great items at great prices and that you can look back with fond memories at your purchase.

Posted 1 year ago

“i have had many items from london mint and have always been happy with the quality and service.”

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Posted 6 years ago

Thank you for your 5 star rating Marie! I'm delighted to hear that you were satisfied with The London Mint Office. I have had many items from London Mint and have always been pleased with the quality and service.

Posted 1 year ago

Thank you, Marie, for your 5 star rating of The London Mint Office! I'm delighted to hear you had such a positive experience with us. I'm so pleased you've had many items from us before and have always been happy with the quality and service. We strive to make sure every customer is completely satisfied with their purchase and experience. Thank you again for your 5 star rating!

Posted 1 year ago

“Everything was so easy and products are excellent. Have only just started collecting and will now carry on collecting. l would recommend looking and trying products from the London Mint Office.”

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Posted 6 years ago

Thank you so much for your 5-star rating for The London Mint Office! We're thrilled to hear that you found everything so easy and that you're enjoying our products! We're glad that you've decided to continue collecting with us and we hope that you continue finding the experience rewarding. We appreciate the recommendation and hope you continue to love collecting with us!

Posted 1 year ago

“Well crafted coins and presented beautifully.Great information about the particular coins in the pack .Very impressed with all aspects of the service”

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Posted 6 years ago

Thank you so much, Winifred, for the 5-star rating of The London Mint Office! We are delighted to hear that you were impressed with the quality of the coins, the presentation, and the information provided. It's great to hear such positive feedback from our customers, and we truly appreciate your kind words!

Posted 1 year ago

“I have ordered quite a few coins from The London Mint Office and always find them easy to deal with.The coins are always good quality but are a little expensive and delivery is very quick.If you have any bother or a problem with your order the staff who answer your emails will do their best to help you out.I would definately order from them again.”

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Posted 6 years ago

Thank you for your 5 star rating of The London Mint Office. It's great to hear that you have had a positive experience with the company. I'm glad that not only do you find their coins to be of good quality, but also the ordering process and customer support to be smooth and helpful. I will definitely recommend them to others.

Posted 1 year ago

The London Mint Office is rated 3.5 based on 426 reviews