Green Sheep Group Reviews

Name: Green Sheep Group
Address: The Green Snitterfield, Stratford Upon Avon
Rating: 4.72

4.7 Rating 1,284 Reviews

95 %

of reviewers recommend Green Sheep Group

4.7

Based on 1,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

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Green Sheep Group 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

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“Soft bedding”

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Posted 8 years ago

“The crib mattress I ordered was not in stock as the customer service informed me just after the order. They told me it could take a couple of days to be available again. The next day they sent me an email to tell me that it had arrived and they were going to deliver it within 4 days, and two days later it was here! The mattress fits the crib perfectly (John Lewis Anna Griding Crib). No review about the item itself because the future sleeper concerned is not born yet!”

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Posted 8 years ago

“Good delivery service. Although not used product yet, feels good qualities”

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Posted 8 years ago

“I ordered the products late on Friday and they arrived in France early Tuesday! I loved the quality and texture of the baby blanket and the mattress protector looks fantastic. The packages are also lovely. Thank you!”

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Posted 8 years ago

“Excellent well packed items delivered on time at the time that was agreed. Would recommend”

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Posted 8 years ago

“Our snuzpod matttress came promptly and was professionaly packed. Very happy with the service”

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Posted 8 years ago

“Amazing quality Jersey cotton fitted sheets. Also excellent customer service when my credit card company was causing issues. Thank you!”

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Posted 8 years ago

“I ordered one of their mattresses and some sets of sheets for international delivery. The process was easy and the order arrived earlier than stated. Very happy with their service and looking forward to using the new items for the baby!”

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Posted 8 years ago

“Naturally sourced materials make me feel comfortable that they are safe for my baby”

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Posted 8 years ago

“Very speedy delivery and lovely packaging”

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Posted 8 years ago

“I am very impressed with the material of the purchased items.”

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Posted 8 years ago

“Great service and delivery. Would definitely use again .”

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Posted 8 years ago

“Service and products excellent as always.”

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Posted 8 years ago

“Super quick delivery and the sheets are so soft and such good quality. Looking forward to laying our little one in their cot!”

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Posted 8 years ago

“I bought two of these mattresses for a well-known children's manufacturers bunk bed. I agonised over spending an extra £200 on the pair, over the top-of-the-range pocket sprung/foam mattresses from the same company who manufactured the bunk. I really wanted to have a 5 star product. Unfortunately the beds are so firm and heavy it is proving a real mission to change the sheets. Also, the mattresses have no side 'give' and are SUCH a tight fit into the bunk frame than I have to squash it in and scrape my knuckles in the process. I wish there were perhaps a centimeter gap between the mattress and frame. The mattresses could also do with having handles on the sides to help manoeuvre around. The firmness is fine for an adult but I wonder whether it is too firm for a child's weight. They were advertised as medium-firm, and that they are certainly not. The tag on the mattress also says one should regularly turn the mattress, but as these have latex on top of coir, surely when turned the mattress will feel even more firm? Lastly, the company do not manufacture a 90x200cm protector and I was assured by email that the fit of a 90x190cm protector would be adequate...the elastic is so thick that it 'bows' the mattresses upwards. Sadly, my understanding is that the mattresses cannot be returned if not defective so we will have to get used to them, but I do dread every linen change. I wish I had gone for the bunk bed manufacturer's own mattresses, even though I would have had to compromise on my desire for an all-natural mattress. Such a shame.”

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Posted 8 years ago

Hi Amanda, Thank you for your feedback and I am very sorry that you feel that the mattresses are too heavy when changing the beds. As per our earlier conversation, our mattresses are manufactured with only natural materials and the level of firmness is recommended for your growing Little One. With regard to the difficulties changing the bed and manoeuvring the mattress, I have passed on your suggestion of handles on the side of the mattress. We recommend that the firmness and the fit is tried whilst the mattress is still in the packaging, and should you find that either are unsatisfactory, the mattress can be returned. We do recommend that you turn the mattress, but rather than in the traditional way, you would turn it from top to toe. I am sorry that you were frustrated by the mattress protector - hopefully my suggestion of removing the elastic from the corner of your mattress will stop the mattress bowing. As standard the elastic is added to the protector should you wish to use it. We are so grateful for feedback we receive from our customers and all of the comments and suggestions in your message have been passed on to the relevant departments. If you would like to discuss this further, please do contact me on 0800 028 1433. Kind regards, Emma Alexander Customer Service Manager

Posted 8 years ago

“The staff were very informative and helpful. The products are of good quality and I feel happy to know my newborn will be sleeping on such good quality. Very happy with the service overall.”

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Posted 8 years ago

“Easy online service”

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Posted 8 years ago

“Our new snuz pod lets us keep our little baby close to us during the day and during the night”

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Posted 8 years ago

“Lovely natural products and very quick delivery”

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Posted 8 years ago

“Super fast delivery and the pram sheets and mattress protector I bought are both amazing quality, lovely colour and perfect for the cot or pram. Definitely will be getting other items from the shop.”

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Posted 8 years ago

Green Sheep Group is rated 4.7 based on 1,284 reviews