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Green Sheep Group Reviews

4.7 Rating 1,284 Reviews
95 %
of reviewers recommend Green Sheep Group
4.7
Based on 1,284 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Green Sheep Group Reviews

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

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Anonymous
Anonymous  // 01/01/2019
I forgot to add my full postcode to my address . . not only did someone call me to confirm they also send a very pleasant email to ensure I knew my order was on hold and for me to call them back. My deliver also arrived within the specified time allocation - very rare these days. All in all, I thought the service was awesome and I will be purchasing from you again. Lauren
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Posted 8 years ago
Excellent quality organic products at reasonable prices plus brilliant customer service and prompt shipping!
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Posted 8 years ago
Fast delivery. Cheaper here than other online sellers. Lovely, thick, well-made mattress.
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Posted 8 years ago
Easy purchase, quick delivery. Excellent product, good quality.
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Posted 8 years ago
Good order process and helpful when issues arose with the order.
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Posted 8 years ago
Fantastic products, sheets and mattress protector so soft, mattress sooooo comfortable, 15 month old just keeps rolling around on it! Thank you very much.
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Posted 8 years ago
Great products and awesome customer service
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Posted 8 years ago
Always great service and fantastic products.
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Posted 8 years ago
Fast service and lovely products
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Posted 8 years ago
the order was processed easily and quickly. Questions that I had ere answered on line very promptly. The delivery was on time and there were no problems.
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Posted 8 years ago
Yet to recieve item but already really pleased with service. It was made clear at time of ordering that it was not available for immediate dispatch however this was also followed up with a personal phone call to ensure I was aware of this. I was also informed of things that I may not have been aware of (specific to iCandy purchase) and found this information useful. Male of he phone was friendly and helpful. Since then, good corespondence re delivery. Based on customer service I will be return to Little Pea's.
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Posted 8 years ago
I noticed a small stain on the crib mattress only after I had removed it from the packaging, and as it is the only cover for the mattress filling itself, the cover cannot be removed to be washed. The baby hasn't arrived yet so I haven't yet tried out the mattress for comfort or the waterproof protector for waterproofness, but I am so pleased that these natural alternatives to foam and PVC are available. I had bought some crib sheets from Beaming Baby but they were too small and the ones from Little Green Sheep were much more roomy and able to fit the crib mattress amply. I had no problems with the ordering or delivery. For a previous order I had to collect the Snuz Pod from a nearby town rather than from my own town which was a hassle, but just one of those things as I was working full time at the time. Collecting from a Royal Mail sorting centre near my house or a Post Office would have been preferable, but I appreciate that these options may not be as cost effective for the company.
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Posted 8 years ago
Rapid delivery times & beautiful products of very high quality. Items I have purchased include the Snüzpod, natural mattresses & organic fitted sheets.
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Posted 8 years ago
Everything arrived the day after ordered. Very pleased with all products especially the woollen knitted blanket.
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Posted 8 years ago
Great customer service and lovely products.
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Posted 8 years ago
Items Arrived very quickly and customer support was very informative! My 3 year old hasn't commented on quality of mattress yet, but she seems happy!
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Posted 8 years ago
We received the wrong item
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Posted 8 years ago
Hi Mark, Thank you for your feedback and I am so sorry for the issue you experienced with your order. I believe that you have been in touch with our Customer Service Team with regard to this, so I hope that this has been dealt with satisfactorily for you. If you would like to discuss this further, please do give me a call on 0800 028 1433. Kind regards, Emma Alexander Customer Service Manager
Posted 8 years ago
My matress is very good ! Perfect.
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Posted 8 years ago
Great item and great turnaround time
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Posted 8 years ago
Lovely product - looking forward to being able to use our SnüzPod in a couple of months! Unfortunately it arrived with damaged components, however these were replaced very quickly and without any issues. I would 100% recommend SnüzPod and The Little Green Sheep.
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Posted 8 years ago
Green Sheep Group is rated 4.7 based on 1,284 reviews