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Green Sheep Group Reviews

4.7 Rating 1,284 Reviews
95 %
of reviewers recommend Green Sheep Group
4.7
Based on 1,284 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Green Sheep Group Reviews

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

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Anonymous
Anonymous  // 01/01/2019
Was given wrong part so called customer service and left a message to be called back which never happened. However they had discovered themselves that several boxes had gone out without straps in and called me about that, during the phone call I told them I also had an incorrect part, they have promised to send it all out the next day. Very quick delivery and despite missing parts the crib is good quality
Helpful Report
Posted 8 years ago
The mattress is of good quality
Helpful Report
Posted 8 years ago
Delivery made it sound like we would have the product within 4 days but it was actually dispatched within 4 days and then up to 4 days delivery...confusing should be more clear when the product will arrive.
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Posted 8 years ago
Hi Hayley, I am sorry that you felt disappointed by the information provided. As you placed your order over the bank holiday period, the delivery took one day longer than usual as no orders were despatched on Bank holiday Monday. According to the tracking information, your order was delivered on Friday, so I do hope that you are happy with the items. Thank yo for your feedback. Kind regards, Emma Alexander (Customer Service Manager)
Posted 8 years ago
Very pleased with the service, however the product was disappointing. My 6yr old son said he didn't like the mattress as it was to hard! I decided to try it myself and spent one night on it, it was very hard and uncomfortable.
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Posted 9 years ago
Green Sheep Group is rated 4.7 based on 1,284 reviews