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Green Sheep Group Reviews

4.7 Rating 1,283 Reviews
95 %
of reviewers recommend Green Sheep Group
4.7
Based on 1,283 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Green Sheep Group Reviews

About Green Sheep Group:

The Best in Baby Bedtimes, Naturally

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Anonymous
Anonymous  // 01/01/2019
Absolutely gorgeous Moses basket and rocking stand. Quick delivery also.
Green Sheep Group 5 star review on 18th January 2024
Helpful Report
Posted 10 months ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly
Posted 10 months ago
Very pleased with the quality of everything
Helpful Report
Posted 10 months ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly
Posted 10 months ago
I find the mattress very thin and there is no protective layer on the side to protect the little spirngs from coming out that way. Not sure I think its worth the price tag
Helpful Report
Posted 10 months ago
Thank you for taking the time to share your feedback with us. I am so sorry to hear about your experience, I do want to reassure you that we work extremely hard to help with any queries our customers have. Please email our Customer Care Team on hello@thelittlegreensheep.co.uk and we can further review your enquiry for you. Best wishes Holly
Posted 10 months ago
the sheepskin liner has taken weeks to be delivered even though ordered before Christmas and did next day delivery, I did email customer care for updates but never got a response, the liner has now arrived but it doesn’t fit the Bugaboo fox 2. will need to return for a refund
Helpful Report
Posted 11 months ago
Disappointed overall. I live in spain and contacted the company before ordering a mattress to find out any duty fees that we may incur. They responded to this saying they didn’t know and it wasn’t their responsibility which isn’t the experience I’ve had with other sellers who factor the duty into the price or at least know about it. We risked it and ordered the mattress which cost £85 (plus £13 delivery!) and we were shocked to be told by DHL that the duty fee was 40€.! I contacted little green sheep to say we hadn’t accepted the duty fee and requested an immediate return of them item, unfortunately we didn’t hear from them in a week despite being over Christmas they had 2 working days before the holidays to respond. We were surprised to then see the courier turn up at our door and demand the 40€ duty fee … not happy at all and the response from little green sheep is a 10% partial refund. Very dissatisfied as we would never have ordered if we’d known the duty fee and should’ve been allowed to return it on the day we were informed of the duty fee by the courier
Helpful Report
Posted 11 months ago
Hi Alicia, Thank you for taking the time to share your feedback with us. I am so sorry to hear about your experience, I do want to reassure you that we work extremely hard to help with any queries our customers have. Sadly for orders outside of the UK, customers are now responsible for all duties, taxes and custom clearance costs. Best wishes, LGS Team
Posted 11 months ago
Absolutely love the natural feel of this and has worked to keep the mattress dry when there have been nappy leaks. I’ve always hated the idea of putting plastic under my babies as mattress protectors - this is an excellent option.
Helpful Report
Posted 11 months ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly
Posted 11 months ago
Great service and super quality products.
Helpful Report
Posted 11 months ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Take care and best wishes, Holly
Posted 11 months ago
Delivery service was dreadful. No tracking facility and parcel left in pouring rain even though I was waiting for delivery. No knock on the door.
Helpful Report
Posted 1 year ago
Good quality and speedy y
Helpful Report
Posted 1 year ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Best wishes, Holly
Posted 11 months ago
My toddler loves his new pillow and duvet. I like the fact that material is natural and I was looking specifically for that. Although, when I unpacked the pillow and the duvet, they had some kind of smell. I guess it is wool, but I had to air them a bit before the smell wears off
Helpful Report
Posted 1 year ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Best wishes, Holly
Posted 11 months ago
Beautiful moses basket delivered next day.
Helpful Report
Posted 1 year ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Best wishes, Holly
Posted 11 months ago
Beautiful sheets for my Grandsons first bed. Arrived in good time and nicely presented.
Helpful Report
Posted 1 year ago
Thank you so much for your lovely and kind review, it really means a lot to us when our customer's are happy and satisfied! I will be sure to pass your feedback onto the rest of the team. Best wishes, Holly
Posted 11 months ago
After 3 weeks it still smells really bad, like some glue smell or some kind of chemical. You cant smell it from distance but from 5cm for example. My poor baby is sleeping in this …
Helpful Report
Posted 1 year ago
Love the matress and excellent customer service - helped me out with a special delivery at no extra charge when I called. Thank you!
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly
Posted 11 months ago
So glad we ordered this mattress and would highly recommend. Yes the mattress smells like it’s been on farm when you first open it, but then it is made of wool ! Leave it to air for 1-2 days and it’s fine. Tbh, when we’ve ordered other mattresses there’s always a funny smell that lingers a few days, but at least with this mattress, you know it’s 100% natural with no nasties and is not a chemical/plastic smell like others so this wasn’t an issue for us. Our 1yr old is now sleeping in his own bed and seems comfortable and sleeps well. And we are happy knowing he’s sleeping on one of the most natural mattress.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly
Posted 11 months ago
Excellent moses basket with a quality sturdy rocker stand.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly
Posted 11 months ago
Beautiful moses basket and stand. Wonderful quality. Speedy delivery to.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly
Posted 11 months ago
The Chicco next to me mattress cannot be used without the original hardboard from an old used mattress which also can’t be bought elsewhere online. This isn’t clear when purchasing as is right down the bottom of the spec and on a small label once you open the mattress so unable to return and unable to use without buying a new next to me crib
Helpful Report
Posted 1 year ago
Hi there, Thank you for taking the time to leave us a review. We are so sorry to hear about your recent experience. We do want to reassure you that we work extremely hard to help with any queries our customers have. We do appreciate all feedback that we receive from our customers and we will of course take a further look into this. Best wishes Holly
Posted 11 months ago
Happy with quick delivery and a quality product :) Our toddler seems very happy with his new mattress!
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly
Posted 11 months ago
Great customer service and fast delivery. After a mix up ordering the wrong one it was handled swiftly by the team.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave us a wonderful review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you continue to enjoy using your Little Green Sheep items! Best wishes, Holly
Posted 11 months ago
Green Sheep Group is rated 4.7 based on 1,283 reviews