The Libra Company Reviews

Name: The Libra Company
Address: 339 Exning RoadNewmarketCB8 0AT, Newmarket
Rating: 4.69

4.7 Rating 70 Reviews

90 %

of reviewers recommend The Libra Company

About The Libra Company:

Libra is one of the most established names in the home interiors and giftware industry. For over four decades Libra has been supplying beautiful furniture, decorative accessories, lighting and giftware to retail environments and contract projects through the most professional service possible. The Libra Company is a trade-only supplier.

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The Libra Company 5 star review on 17th December 2022

Nicole Photiou

The Libra Company 5 star review on 26th January 2022

Caroline Graham

Natalie GoodheartSmith

The Libra Company 5 star review on 7th February 2021

Jane Rayner

The Libra Company 5 star review on 2nd November 2020

Diederik Snoek

Anonymous

Anonymous // 01/01/2019

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“Some very nice products but quality control is not good. Telephone response to queries very poor.”

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Posted 3 years ago

“Well run business with great product range. One really helpful improvement would be to attach the product picture to each boxed item not just the outer.”

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Posted 3 years ago

“Great 1st time experiance. All the best to Team. Thank you”

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Posted 3 years ago

“Polite knowledgeable customer service and very helpful delivery with Gerry Jones frieght.”

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Posted 3 years ago

“Fantastic Company, great product and amazing customer service”

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Posted 3 years ago

“The whole ordering process was amazing. A last minute project which required urgent delivery. Products arrived within 3 days and were of high quality. I will definitely be using Libra for my future projects. Lucia Interior Stylist”

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Posted 3 years ago

“I would like to see discount for early payment rather than total spend and customers services need to follow through better on pick ups of returns. I don't like to see a move towards ordering stock that can take 30-90 days.”

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Posted 3 years ago

“The service from Libra was amazing - thank you. The goods are brilliant - Thank you The only problem was the freight company that let them down! Otherwise - a great service. Colin”

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Posted 3 years ago

“Excellent customer service, kept me updated about the order. First time using as a trade supplier and i will defiantly be ordering from Libra again. Quick dispatch and delivery.”

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Posted 3 years ago

“Waited 2,weeks for delivery and we had to pay £ 50 for that??? Staff great and goods excellent R Benardout”

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Posted 3 years ago

“Equipment ordered arrived well packed on a pallet but one glass item was broken. As it was a discontinued item without stock availability the initial offer was a credit note. Disappointed that I needed to push to get money returned. Otherwise, all good- very nice quality items.”

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Posted 3 years ago

“Delivered Quickly, Packed very well! Lovely Quality for our family business to sell to our customers!”

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Posted 3 years ago

“Quick , helpful and very professional”

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Posted 3 years ago

“The delivery was quite quick. All items ordered came in one delivery. However the driver refused to put large items into the property and left them just outside. We understand that this might be a curb delivery, but the door of the property is just on the street level and overlooking the street, there is just one step! There was a lady who received the items and it was impossible for her to lift large shelf on her own and move it into the property, she had to ask strangers passing by to help her!!! Your driver could have just put the shelving unit just on the step so she could push it inside the corridor, instead he just left it standing on the street, centimetres away fro the door, which I find very unhelpful. There is always a human judgement , not only T&C and insurances.”

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Posted 3 years ago

“Quality merchandise and exceptional customer service”

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Posted 3 years ago

“Excellent service. Exceptional quality and delivery was fast!! Will certainly be ordering again very soon!!”

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Posted 3 years ago

“Our first order with Libra was an all-round pleasurable experience. From opening the account, to placing the order and then to delivery! Thank you and we would defiantly recommend The Libra Company.”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

“Always great service and product!”

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Posted 3 years ago

“I am new to Libra and myself and my clients absolutely love the products you produce. Beautifully made, stylish and unique. Thank you. Mrs S Beaumont”

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Posted 3 years ago

The Libra Company is rated 4.7 based on 70 reviews