Easy Light Bulbs Reviews

Name: Easy Light Bulbs
Address: Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN, Baldock
Rating: 4.76

4.8 Rating 12,889 Reviews

95 %

of reviewers recommend Easy Light Bulbs

4.8

Based on 12,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Easy Light Bulbs:

UK's number 1 rated website for all Light Bulbs and associated Control Gear

Visit Website

Phone:

0800 1313 003

Email:

sales@lampco.co.uk

Location:

Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN
Baldock
SG7 6NN

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Easy Light Bulbs 5 star review on 10th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Light bulbs arrived as specified and undamaged. Delivery was unacceptable. Claims made at time of order were not complied with, emails seeking clarification/updates were not answered and only after a difficult telehone conversation was the order dispatched. The excuse they gave was that they had been busy over Christmas.”

Helpful Report

Posted 1 year ago

“I ordered the end of December and my order to more than 5 weeks to arrive. When I chased in the meantime, I got zero response.”

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Posted 1 year ago

“could not believe how long we waited for the order !”

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Posted 1 year ago

“Have been using Easy Lightbulbs for a few years now and thought their service was great, especially when you call to discuss an issue. However, I placed an order and after a few weeks had not heard anything so I emailed 4 times via their website and directly to them asking what was happening and got no response at all from any email which was very disappointing. In the end I rang to be told they were not sure what was going on but upon checking one specialist bulb that i had ordered might not be in stock so they would send the rest of the order. After saying it would sure to be with them in a few weeks, again chased and then got an automatic email saying they were refunding me for the specialist bulb but with no response at all to any emails I had sent. I assume refund happened and I eventually got my part order but very disappointed in being ignored as I wasnt expecting that from them.”

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Posted 1 year ago

“Took way to long to get product.”

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Posted 1 year ago

“Bulbs ok when eventually got them Took two emails to get a response in relation to delivery Poor customer service”

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Posted 1 year ago

“I am pleased with the bulbs. However, they arrived a little late and there was a slight mix-up with the order. I received slightly different bulbs and there was one short. I have emailed to get a refund, but I haven't heard anything for a few days.”

Helpful Report

Posted 1 year ago

“AS a business myself, I never understand why I have to chase other businesses for goods ordered. Two emails ignored so I call. Yes, they will be sent out says Easy Light Bulbs .. 'But we are VERY busy..' Hmm. Can I have a VAT receipt? you can but it never arrives..”

Helpful Report

Posted 2 years ago

“The ceramic lamps ordered were of good quality and at a decent price. Shame the website did not say they were out of stock when I ordered them. Had to phone up to chase them up and the gentleman I spoke to was not helpful at all. He told me they were now in stock and would be sent out . Then had an email saying they were not in stock and would be sent when they were.”

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Posted 2 years ago

“Ordered on 30 th September delivered on 18 th October Also sent me 2 bulbs not ordered Did resolve when I queried”

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Posted 2 years ago

“I have not yet received my order that was placed on the 11th Sept, now the 5th Oct. Still waiting after an initial email to say there may be a 5 day delay (appreciated the contact). Enquired recently but no reply yet from customer service. Perhaps a substitute could be suggested?”

Helpful Report

Posted 2 years ago

“Web site showed stock of 5. Order not yet delivered because they said out of stock. Only ordered 8. Does not answer the phones. I was waiting nearly 3 hours. Got fed up and hung up.”

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Posted 2 years ago

“I Purchased 10 Lamps (Bulbs) 60V 5W E14 T15X35 MM . I inserted three of them one after the other and each of them immediately "blew" and "tripped" the main Disconnect. I spoke to your Company and explained that I Believed that the bulbs could be drawing a higher current (amperage)Than their 5W rating. The person I spoke to said " I am not technical but someone who is will call you tomorrow" this was on or about Thurs.31 March. This did not happen and I am still waiting.”

Helpful Report

Posted 3 years ago

Thank you for your review Clifford, sadly being a negative review :( we want to make sure we are doing the best we can in the way of customer service. We've emailed you asking a couple of questions regarding the use of these lamps, if you can let us know as soon as possible, we can get to the bottom of this issue for you. Many thanks Websales

Posted 3 years ago

“Quick and efficient. Unfortunately after having them a couple of weeks when I went to instal I discovered one of the bulbs had separated from the screw and is therefore useless which was disappointing.”

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Posted 3 years ago

“Not suitable for household rooms! I purchased C40SES E14 clear bulbs. Category "General household lighting". On the box its states "Lamp for traffic light" "lamp is not suitable for household room illumination". Your sales desk advised me that this was not correct and only there to comply with EU legislation. There is also no mention of whether the bulbs are dimmable or not. Surely this is a basic requirement in the description. Your advisor said that they are dimmable. Your website should be absolutely clear about its suitability and specification.”

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Posted 3 years ago

“I needed a dimmable bulb and ordered according to the advice received from the agent who responded. They did not fit my lamps so I returned them. I am still waiting for a refund.”

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Posted 3 years ago

“Still awaiting order F0193653 placed on 17th & NO replies to my request for info via e-mail.”

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Posted 3 years ago

“The bulbs were supplied loose in a zip-seal bag, which isn't ideal for storage. The first one I used lasted about three weeks (always on). I'll see how long the next one lasts.”

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Posted 3 years ago

“Goods ordered 3rd dec- delivered 17th dec- 3-5 day service- must be that my maths isn't good!”

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Posted 3 years ago

“Unfortunately neither bulb worked in my lamp. I have never got around to informing you and returning them”

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Posted 3 years ago

Easy Light Bulbs is rated 4.8 based on 12,889 reviews