The Kid Collective Reviews

Name: The Kid Collective
Address: 14 Iliffe Avenue, 14 Iliffe Avenue, Leicester
Rating: 4.92

4.9 Rating 1,033 Reviews

98 %

of reviewers recommend The Kid Collective

4.9

Based on 1,033 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

020 33725220

Email:

hello@thekidcollective.co.uk

Location:

14 Iliffe Avenue,
14 Iliffe Avenue
Leicester
LE2 5LH

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The Kid Collective 5 star review on 22nd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the range and speed of delivery”

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Posted 11 months ago

Thank you so much Hannah x

Posted 10 months ago

“Thank you for all your help when I wanted to order a Little Dutch Pink Trike for my granddaughter’s Christmas. Meg was so helpful on the phone and I ordered the trike on Wednesday and it arrived today, Friday. Fab service”

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Posted 11 months ago

Thank you so much Jane. I am so glad I could be of help- Meg @ TKC x

Posted 10 months ago

“Ordered a board game. It came on time and is lovely quality.”

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Posted 1 year ago

Thank you so much Joanne. So glad you are happy. - Meg @ TKC x

Posted 1 year ago

“We haven’t opened the actual toy yet because it’s a Christmas present, but the delivery was on time and a nice thank you is a personal touch! My daughter has previously ordered from you and was very happy with the quality of goods .”

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Posted 1 year ago

Thank you so much! I hope you have a magical Christmas - Meg @ TKC x

Posted 1 year ago

“Product arrived quickly and is as expected”

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Posted 1 year ago

Thank you so much. I am so glad to hear it. - Meg @ TKC x

Posted 1 year ago

“Good service, items as advertised and required.”

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Posted 1 year ago

Thank you so much for a great review Elaine - Meg @ TKC x

Posted 1 year ago

“I have been trying to order an item numerous times. It will not work. Frustrating”

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Posted 1 year ago

Hello Gill, I have sent you an email. Kind regards, Meg @ TKC x

Posted 1 year ago

“Good range of products at reasonable price and quick delivery. I’m very happy with my order.”

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Posted 1 year ago

Thank you so much. I am so glad to hear it - Meg @ TKC x

Posted 1 year ago

“How brilliant to find a broad selection of brands we love all in one place! Easy to use website, simple to order, and fast delivery in great packaging. What's not to love? :)”

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Posted 1 year ago

Thank you so much Victoria. Your review is so lovely and means so much to us. Have a great Christmas - Meg @ TKC x

Posted 1 year ago

“TKC's bells ringing! Loving our selection this year!”

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Posted 1 year ago

Wow what a haul! Thank you so much Karen. Have the best Christmas - Meg @ TKC x

Posted 1 year ago

“The cutest doll! Love her pig tails so much! Can’t wait to give this to my daughter on Christmas! Fast shipping too!”

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Posted 1 year ago

Thank you so much Leah. Have the most magical Christmas - Meg @ TKC x

Posted 1 year ago

“Such a wide variety of lovely toys it's so hard to choose! Always great communication from the team and items are dispatched quickly. Would highly recommend to anybody!”

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Posted 1 year ago

Thank you so much Lauren. Your review has made us so happy. Have a great Christmas- Meg @ TKC x

Posted 1 year ago

“There was an issue with our order (we were sent the wrong item by mistake) but the team were super helpful and quick at correcting the problem. Great customer service!”

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Posted 1 year ago

Thank you so much Hollie. I am ever so sorry there was a mix up but I am glad it was dealt with swiftly and you were still happy with your service. Have a great Christmas - Team TKC x

Posted 1 year ago

“Great service and communication. Would definitely buy from here again!”

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Posted 1 year ago

Thank you Claudia. That makes us so happy. Have a great Christmas - Meg @ TKC x

Posted 1 year ago

“As I write, my purchase has still not arrived. Ordered 19th November. Emailed to say shipped on 22nd November. Phoned this morning - 29th - no answer to the phone line, asked to email instead. Sorry, I'm the CUSTOMER and I don't have time to do that. Tracking number only activated mid morning today - 7 days after it had shipped. Message says "We expect to deliver your item today". I wait.”

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Posted 1 year ago

Hello Judith, I'm sorry to learn that your order didn't arrive within the desired timeframe. I understand the frustration and disappointment that comes with delays. Unfortunately once we dispatch an order it is in the hands of Royal Mail, and it looks like in this instance it has taken the scenic route, complete with detours, pit stops and maybe a few wrong turns! We're really sorry for the delay, and any frustration this has caused. It is probable that your order will still arrive with you safely, but I can see that our Customer Care team have issued you with a full refund in the meantime. Wishing you hassle-free deliveries in the future! Laura

Posted 1 year ago

“Very good.”

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Posted 1 year ago

Thank you so much for a lovely review Jacqueline- Meg @ TKC x

Posted 1 year ago

“We absolutely LOVE The Kid Collective, we have purchased a number of products from across the different ranges they stock and it is all perfect. The delivery is seamless and super quick !”

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Posted 1 year ago

Thank you so much Lauren. Your review has made all of the team so happy. Have the best Christmas - Meg @ TKC x

Posted 1 year ago

“Responded quickly to query and so very helpful. Granddaughter (30 months) will love it, takes after her dad!”

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Posted 1 year ago

Thank you so much for the lovely review Annette!- Meg @ TKC x

Posted 1 year ago

“Amazing service! My parcel arrived really quickly and beautifully packaged… and plastic free! I’ll definitely be ordering from you again! Thank you!”

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Posted 1 year ago

Thank you so much for the lovely review Sarah. We are so glad you are happy! - Meg @ TKC x

Posted 1 year ago

“Excellent experience from start to finish. My granddaughter is extremely happy with the dinkum doll. Very fast delivery and excellent communication with The Kid Collective.”

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Posted 1 year ago

Thank you so much for the lovely review Marian. So lovely to hear your granddaughter was so happy.- Meg @ TKC x

Posted 1 year ago

The Kid Collective is rated 4.9 based on 1,033 reviews