The Kid Collective Reviews

Name: The Kid Collective
Address: 14 Iliffe Avenue, 14 Iliffe Avenue, Leicester
Rating: 4.91

4.9 Rating 1,050 Reviews

98 %

of reviewers recommend The Kid Collective

4.9

Based on 1,050 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

020 33725220

Email:

hello@thekidcollective.co.uk

Location:

14 Iliffe Avenue,
14 Iliffe Avenue
Leicester
LE2 5LH

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The Kid Collective 5 star review on 22nd September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic toys, fantastic service! I couldn’t have asked for more. They even included a personal hand-written note - so nice to know you’re supporting someone and their business directly! I will definitely be ordering again :)”

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Posted 2 years ago

Thank you so much, glad you loved our personalised note. :) x

Posted 2 years ago

“Excellent product selection; I like how the products now include the benefits of play. It made it a lot easier to find the perfect gift for my nephew. Amazing company with quick delivery!”

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Posted 2 years ago

We really appreciate the feedback on our new benefits of play and are so pleased you found the perfect gift. Thank you Philippa. :) x

Posted 2 years ago

“Ordered twice now and both times service exceptional. Thank you.”

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Posted 2 years ago

Thank you very much Mairi for your kind review. :) x

Posted 2 years ago

“Was very impressed with my first order. Items were well packaged and arrived quickly. Thank you”

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Posted 2 years ago

Thank you for the wonderful review. :) x

Posted 2 years ago

“Still not received the item I ordered, no communication at all. Then to be asked to review something you haven't received just makes me cross”

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Posted 2 years ago

Hello Angela, I am very sorry there was a delay in your parcel. As you may be aware Royal Mail have been striking and the dates affected are the 24th, 25th, 30th of November & 1st, 9th, 11th, 14th &15th of December. Because of this there is a backlog in the system as well as the influx of orders from Black Friday and the festive season. I can see from the tracking information that your item has now arrived. I apologise also about the review email that arrived to you before the item did. These are sent automatically and with the strikes causing delays it has meant these sometimes arrive before the item. I trust you are happy with your parcel and if you need anything else please do not hesitate to contact me. Kind regards, Meg @ TKC x

Posted 2 years ago

“So pleased to have found this car for my son for Christmas, he’s going to love it! Was at a discounted price too! Delivery also great and in good time despite the Royal Mail strikes.”

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Posted 2 years ago

We hope he loves his car, thank you for the lovely review Gabrielle. :) x

Posted 2 years ago

“Huge range of lovely toys and gifts. Had what I wanted in stock and at a reasonable price, and delivery was good, despite the time of year.”

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Posted 2 years ago

Thank you for your lovely review Lynne, so pleased your items arrived quickly. :) x

Posted 2 years ago

“Royal mail left the parcel by my front door, even though I had requested it go to local post office as we were away... They sent me a picture saying -delivered.. I had to get a freind from the village to go and rescue it in case it was stolen. Please use a different delivery company!!!!”

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Posted 2 years ago

Hello Heather, I apologise that Royal Mail chose to leave your parcel where you hadn't specified. In our terms and conditions on our website it states ''14- We reserve the right for parcels to be left in a "safe place" by our Royal Mail and courier partners. By choosing to order with us you are agreeing that your parcel may be left in a safe place should you not be home to receive your parcel. A safe place can be anything from, outbuildings, back gardens, bins, porches and neighbours'' I am glad a friend was able to rescue it for you and you received your items. If you need any further assistance please don't hesitate to contact us. Kind regards, Meg @ TKC x

Posted 2 years ago

“Purchased this lovely lamp for my daughter as she is decorating a nursery for her first baby. We both love this light; so sweet yet will be excellent for a night light in the room.”

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Posted 2 years ago

This is so lovely to hear and we hope it is the perfect night light when little one arrives. :) Thank you Alison. x

Posted 2 years ago

“Lovely little stocking fillers”

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Posted 2 years ago

Thank you, that is great. :) x

Posted 2 years ago

“Very happy with my purchase, got a good deal for Black Friday, around 25% off everything. I ordered Dinkum Dolls and accessories for them for my daughter and son for Christmas. They arrived beautifully packaged with a hand written thank you which I thought was a beautiful touch. Will definitely be ordering from Kid Collective again :)”

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Posted 2 years ago

Aww, we love all things Dinkum Doll and are confident your little ones will love them for Christmas. Thank you very much Nadine. :) x

Posted 2 years ago

“I found the information on the website helpful and my purchase was delivered promptly.”

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Posted 2 years ago

Thank you Sue, we are so pleased you found our website information helpful. :) x

Posted 2 years ago

“Fantastic stock for great prices. Lovely, timeless gifts for our children that will be cherished.”

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Posted 2 years ago

Thank you so much for your wonderful review Danielle. :) x

Posted 2 years ago

“Lovely toys, beautiful quality. Thank you”

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Posted 2 years ago

Thank you very much Sonia. :) x

Posted 2 years ago

“Received order really quickly at a reasonable price. Haven’t opened the parcels yet as they are Christmas Gifts & large items to store without being seen by our granddaughter, I’m sure they will be fine.”

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Posted 2 years ago

Thank you for your review, we hope the items are much loved for Christmas. :) x

Posted 2 years ago

“Amazing craftsmanship, my grandson and his dad love it!”

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Posted 2 years ago

This is so lovely to hear. :) Thank you very much. x

Posted 2 years ago

“Competitive prices, delivered quickly, large choice on the website.”

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Posted 2 years ago

Thank you very much for your fab review. :) x

Posted 2 years ago

“Very happy with my experience with the Kid Collective. A fab selection of toys and my order was dispatched & delivered quickly (despite ongoing strikes).”

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Posted 2 years ago

Thank you very much Gina, so pleased your items arrived quickly. :) x

Posted 2 years ago

“Fab product..Jake cuddle doll...”

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Posted 2 years ago

We love the cuddle dolls here, thank you for your review Linda. :) x

Posted 2 years ago

“Great products, very quick delivery.”

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Posted 2 years ago

Thank you for your review, glad your items arrived quickly. :) x

Posted 2 years ago

The Kid Collective is rated 4.9 based on 1,050 reviews