The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,454 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 4th September 2024

Little Urchins Hedgehog Rescue

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Contacted as soon as product was available. Sent very promptly and efficiently Excellent service”

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Posted 3 years ago

“Very safe package and fast deliver”

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Posted 3 years ago

“very good service, helpful and quick. will be ordering again. bought a 380 off them years ago and smaller orders since.”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“Service was fantastic. To be Frank something was not quite as clear on the website and I ended up needing parts for the new incubator I bought that was not made clear on the site. I asked them why this was not made clear and I was disappointed with having to pay extra postage again They replied within 5h, sent the parts free of charge to me, dispatched on the friday, with me saturday. They even gave me advice on incubating my eggs. I must say it's a breath of fresh air to find good old fashioned service from a company selling products they know to customers they care about rather than peddling products they know nothing about. Never bought from them before but certainly would again. Brilliant.”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 years ago

“Excellent service! Fast, efficient and great packaging. I even found a couple of sweets which I ate whilst opening everything :)”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 years ago

“Great product and super-prompt delivery.”

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Posted 3 years ago

“Fine service arrived very quickly”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“Top service, top communication, GREAT in one word”

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Posted 3 years ago

“Super speedy delivery once again! Fantastic service, great range of products.”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“I needed spare parts for my corti, I ordered and they came very fast good Communication highly recommend 👍🥚🐣🐥”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 years ago

“Very good customer service, as always. Unusually had a problem with the incubator I bought, I did all the checks they asked, and the next email was them saying a replacement unit was on the way, it had been tested, and it would be with me next day. Can’t fault that!”

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Posted 3 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 3 years ago

“Really straight forward ordering process. Products arrived in quick time and were exactly as advertised. Would use again definitely.”

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Posted 3 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 3 years ago

“Excellent service, fast delivery, good website and although I didn’t need to contact them, the company feels friendly and approachable. Chicks due in two weeks!!”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 3 years ago

“Ordered a brooder and arrived in good time. The legs were missing out the box so emailed the company to let them know and we received the legs the day after. Very good customer service”

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Posted 3 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 3 years ago

“Very fast delivery no damage to product ample packaging Very pleased”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“Five star service all around given all the help they could contacting brinsea many thanks”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“Quick delivery. Sturdy made. Easy to set up. My first lot of eggs are in there now.”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

“Excellent experience, easy to navigate website, lots of choice, easy payment methods and next day delivery. Item is excellent quality and will keep our litter off Bulldog pups safe and warm.”

The Incubator Shop 5 star review on 11th March 2021

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Posted 3 years ago

“Very quick delivery, item as described”

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Posted 3 years ago

Thank you - we're so pleased to receive your kind review!

Posted 3 years ago

The Incubator Shop is rated 4.9 based on 3,454 reviews