The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,454 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 4th September 2024

Little Urchins Hedgehog Rescue

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and well packaged.”

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Posted 2 years ago

Thank you - we're so pleased to receive your kind review!

Posted 2 years ago

“Just hatched my first set of chicks. Incubator worked very well, the temperature was very stable.”

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Posted 2 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 2 years ago

“Highly recommend this company their products are excellent as accurately described to do what they are intended to do. Quick delivery.”

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Posted 2 years ago

Thank you - we're so pleased to receive your kind review!

Posted 2 years ago

“Easy to order, incredibly quick delivery and well packaged.”

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Posted 2 years ago

Thank you - we're so pleased to receive your kind review!

Posted 2 years ago

“Have bought from The Incubator Shop several times now and wouldn't buy from anywhere else! They are extremely helpful, service is excellent and delivery is quick. Would highly recommend them to anyone thinking of buying their products.”

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Posted 2 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 2 years ago

“Fantastic service from very knowledgable staff. Bronti was most helpful in getting the correct equipment for our very large goose eggs.”

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Posted 2 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 2 years ago

“Fabulous website, concise and well laid out with a very useful product comparison chart. The 'Price Match Promise' was completed literally in seconds and I simply cannot fault this beautifully competent site, long may it continue and thanks to all involved for a smooth, easy process.”

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Posted 2 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 2 years ago

“I’ve been using this business for a couple of years now and I’ve had such positive experiences. They are a small family business and you get great advice from them along with excellent service. The true test of a business is how they handle problems and I had one with one of the incubators I purchased. They were extremely supportive and proactive in dealing with it and ensuring I was happy. I always check their website now for anything hatch related first because if they sell it I can be confident I’m getting a good product; I t’ll be at a competitive price and I’ll usually have it the next day!”

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Posted 2 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 2 years ago

“Bought a brinsea ovation 28 advanced. Hatched some beautiful ducklings . Fantastic product, keeps perfect temperature and humidity. Before this I had a cheap Chinese dinner ncubator gave me so much stress! Expensive but worth it”

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Posted 2 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 2 years ago

“Extremely prompt service and delivery”

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Posted 2 years ago

Thank you - we're so pleased to receive your kind review!

Posted 2 years ago

“Great product ,fast delivery !”

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Posted 2 years ago

“Functioning properly so far but yet to wait for hatching. So too early give full review.”

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Posted 2 years ago

“Great product but I has 3 orders arrive same day in different packages 'and 3 lots of postage charges when they could have put them all together in one parcel and refunded difference.”

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Posted 2 years ago

Hello David, Thank you for your review and your feedback. I can see you placed your orders over the weekend all the next working day service. We try, where possible to try spot multiple orders and send them together to save on the postage for our customers. When separate orders are placed over the weekend when we come to process and dispatch them on a Monday we can't always see a customer has placed more than one order. I do apologise that we were unable to spot the orders you'd placed over the weekend and send them together in one parcel, however, as a gesture I have refunded the postage you paid on two of your orders. If you happen to place multiple orders within a short space of time, please contact us with your order numbers and we will be happy to see if we can send them together. Kind Regards Bronti The Incubator shop.

Posted 2 years ago

“Incubator shop has supplied a number of Brinsea units from incubators, brooders and automatic door openers. Fast delivery, have been really helpful on my enquiries and technical support direct from Brinsea has been excellent.”

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Posted 2 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 2 years ago

“just good all round , helpfull advice , easy to order and fast efficient delivery service, great products .”

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Posted 2 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 2 years ago

“i like you to send international shipments”

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Posted 2 years ago

“Very good to deal with. Website simple to use and the incubator arrived in super quick time. Great”

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Posted 2 years ago

Thank you - we're so pleased to receive your kind review!

Posted 2 years ago

“arrived next day”

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Posted 2 years ago

“I ordered a part on the 16/3/22 it’s now the 5/4/22 and still have not received it”

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Posted 2 years ago

Hello Philip, Thank you for your review and we are sorry to hear this. We dispatched your order on the 15th of March with Royal Mail, on an interntional tracked and signed for service. We have sent you an email and a private reply to this review with some more information about your delivery, which will hopefully aid in a successful delivery. Kind Regards Bronti The Incubator shop.

Posted 2 years ago

“Utterly delightful help given (and very prompt reply) when I sent an email enquiry for advice about which products to buy.No high pressure selling but gave me options which would suit my specific needs.I was so impressed that I placed an order with them and been very happy with the products. Would most definitely use again.”

Helpful Report

Posted 2 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 2 years ago

The Incubator Shop is rated 4.9 based on 3,454 reviews