The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,481 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,481 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, exceptionally fast delivery and very reasonably priced. This company is highly recommended.”

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Posted 1 year ago

“Could not fault my shopping experience. Excellent service”

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Posted 1 year ago

“Very pleased, good quick turn around. All ways reliable”

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Posted 1 year ago

“Quick response to inquiry and advice on replacement part, appreciate the excellent customer service and would highly recommend”

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Posted 1 year ago

“very good, quick and efficient service.”

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Posted 1 year ago

“Great product and fast delivery. Well packaged. Will use again. Many thanks”

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Posted 1 year ago

“I have delt with this company a number of times now And I can't fault them the service has been first class When you phone the lady is very patient and very helpful Definitely use them again.”

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Posted 1 year ago

“Great company to deal with and delivered on time without any problems.”

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Posted 1 year ago

“Excellent price and a super fast delivery. Everything you would ask from a seller 👍”

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Posted 1 year ago

“Came across this shop whilst looking for a new fan for my incubator, excellent swift service and fan woks great.”

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Posted 1 year ago

“Wanted Thick Silicone Tube (1 Mtr) Product Code: 774 Manufacturer ID. 14.412 = £5.99 as the one on my Humidity Control pump had a hole in it. Well it arrived but amazed that the p&p was the same price as the replacement pipe £5.99, that is extortion for small lightweight item that could have been popped into an envelope and delivered by Royal Mail for £1!!!! Next time will buy a cheap roll from Amazon or ebay!”

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Posted 1 year ago

“I have found the Incubator shop always helpful. I now have three incubators and this little Brinsea one works well. Programming is very like one of my brooders which is a Brinsea. Delivery was prompt sales were very helpful. I like that I can talk to someone who can help me before I buy.”

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Posted 1 year ago

“Absolutely fantastic great service great comunication and great products.”

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Posted 1 year ago

“When I have needed help these people have been fantastic if they don't know the answer its not worth knowing they are my first stop to call and the only call i need to make as they will have sorted my problem thank you very much”

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Posted 1 year ago

“I’ve used the incubator shop for a few years now and wouldn’t go anywhere else. Fantastic service and quality.”

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Posted 1 year ago

“The lady on the phone is the most patient person in the world. I'm sure I was a pain, but her knowledge and understanding were second to none. I will not hesitate to use the Incubator shop again and would certainly recommend.”

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Posted 1 year ago

“Knowledgable staff that listen, care and offer practical advice for your particular circumstances. Especially helpful in discussing the differences, including honest pros and cons for similarly priced incubators. No hesitation in recommending them for anything relating to hatching eggs!”

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Posted 1 year ago

“This is the 2nd unit we have purchased over the years (old one packed up hense replacement). The small modification to add water for humidity is good, but obviously you still need to open the top to turn the eggs. Temperature adjustment is now inside the unit, so need a small screwdriver to open, but as the unit came preset to the right temperature, we haven't needed to open it as yet. A good sized unit for a starter.”

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Posted 1 year ago

“Brilliant - prompt, reliable service every time. Packages are safely wrapped and arrive really quickly.”

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Posted 1 year ago

“Fantastic service. Brought the Eco56, came with a free 1200 Brinsea Brooder ! Couldn’t believe it. You can’t get much better than that for a deal !”

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Posted 2 years ago

The Incubator Shop is rated 4.9 based on 3,481 reviews