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The Incubator Shop Reviews

4.9 Rating 3,473 Reviews
A
Happiness Grade
Read The Incubator Shop Reviews

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

A

Customer Service - Good

98.28%
Industry Average
I was having a problem with my Rcom brooder. I contacted The Incubator Shop and spoke with Bronti who gave me some great tech advice and directed me to the correct spares to help me fix the problem. The spares were dispatched and delivered very quickly. Great service and support Many thanks
posted 2 weeks ago - "clive Stancer"
Excellent customer service. Responded immediately to my delivery query. Fast and efficient. Would definately use again and can highly recommend.
posted 3 weeks ago - "Ms L C McRae"
Had an issue with an incubator I purchased in 2021, contacted them this year (2025) and Bronti swiftly replied and sent me out a replacement part which solved my issue instantly. Excellent customer service from Bronti and the 3 incubators I have ordered from here have all been delivered quickly and at a very reasonable price.
posted 1 month ago - "Anonymous"
Very pleased with customer service very helpful and quick response thank you
posted 1 month ago - "Lucio Melillo"
Very good service, highly recommend, parts always arrive quickly and well packaged
posted 1 month ago - J M Hamon
Excellent service, extremely fast dispatch, would highly recommend
posted 3 months ago - Bryn Cotterill
Great customer service and great support
posted 4 months ago - J BENNETT
Excellent customer service, thank you.
posted 4 months ago - Gillian Lamprey
30am the next morning, fantastic service! I will review again in the springtime when hopefully we have eggs to hatch and can confirm which size racks fit best.
posted 4 months ago - Anonymous
Cannot speak highly enough for the customer service i received, ordered items on line, shipped out straight away for next day delivery, unfortunately the courier company misplaced the item.
posted 4 months ago - Customer