The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,454 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 4th September 2024

Little Urchins Hedgehog Rescue

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it is very good pruduct but it should be bottle in the product to put pipe inside. But i bought seperate. Rest is great.”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Incubators with automatic humidity control don't come with bottles for water because different customers want/need different sized water containers. Some people use bottles, whereas others may use cups, etc. Hopefully this clears things up but if you need any more help just get in touch. Kind regards, Mike.

Posted 4 years ago

“Excellent service and quick delivery of quality products”

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Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“Easy to use website. Fast delivery and incubator well packaged.”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“Product was out of stock, received an email as soon as it was available, ordering and payment was simple delivery was fast. No hesitation in recommending”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Products are out of stock more frequently at the moment due to Covid-19 but we'll continue to innovate to keep our customers fully informed. Thanks again and best wishes, Mike

Posted 4 years ago

“Used these folks a couple of times now, always great advice, great kit and excellent service. Don't bother looking anywhere else.”

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Posted 4 years ago

Thank you for your review and repeat custom. It really is highly appreciated Steve! Best wishes, Mike

Posted 4 years ago

“Always 5☆ service.”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business with your repeat custom. Best wishes, Mike

Posted 4 years ago

“very good service”

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Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“I used to have the broadmachine incubators which were very good with good hatch results but I have now scaled down and only breed a few mandarin, Carolina, and calls, so the rcom pro 10 plus is just the right size I was looking for and so far it is doing exactly what it says on the tin, a cracking little machine you just set it up let it reach the desired temp and put your eggs in then wait for thr the hatch, it will even tell when that is due, it's so easy. If you are going to buy one I recommend buying From the incubator shop as the customer service is second to none and they are always available for advice. You can put your total trust in the family run company. Nigel”

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Posted 4 years ago

It's brilliant to receive your detailed review. We're delighted you like the product! Thank you so much for supporting our family business. Best wishes, Mike

Posted 4 years ago

“The Incubator Shop were very helpful and quick to respond when I contacted them. They were also happy to refund the second postage when I ordered extra items and I'm very happy with the products I bought.”

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Posted 4 years ago

So pleased we could help you Cat. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Mike

Posted 4 years ago

“This looks like a great incubator,the firm were very helpful,a great experience”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 4 years ago

“I ordered an incubator with a next day delivery on the 7th July I still have not received today 13th July The customer service seem to be blaming the courier - regardless if this is the couriers fault or not I am still without a product and £150 out of pocket and no offer has been made to ship a replacement at all - Very Poor service indeed from my experience”

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Posted 4 years ago

“Order arrived promptly, one of my items had a manufacturer defect and needed replacement. The after sales service was excellent in resolving my problem promptly. I will definitely be using them again.”

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Posted 4 years ago

It's brilliant to receive your review. We're only a small team of three so after-sales service means the world to us. Thank you so much for supporting our family business. Best wishes, Mike

Posted 4 years ago

“Next day delivery 10/10”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 4 years ago

“The ordering process was very straight forward and goods were dispatched quickly. The goods were well packaged and the extra sweeties were a lovely touch. Thank you! :)”

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Posted 4 years ago

Thank you for your review! Glad you liked the sweeties ;-)

Posted 4 years ago

“Very Good Service”

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Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“Great service, arrived within two days, even got some sweets. Highly recommend”

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Posted 4 years ago

Thank you for your review! Sweets on the house! :-P

Posted 4 years ago

“Excellent service as usual. Two deliveries this week both spot on.”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business with your repeat custom. Best wishes, Mike

Posted 4 years ago

“Fast Efficient service every time. Pleasure to deal with.”

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Posted 4 years ago

Thank you for your review and repeat business!

Posted 4 years ago

“Fast efficient service. The Love Hearts brought a smile to my face. Thank you very much.”

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Posted 4 years ago

Thank you for your review Pauline!

Posted 4 years ago

The Incubator Shop is rated 4.9 based on 3,454 reviews