The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,454 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

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Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 4th September 2024

Little Urchins Hedgehog Rescue

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt dispatch times, and very fast post. Everything arrived well packaged .Would recommend them very highly to anyone.”

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Posted 6 years ago

“The only problem I had was with the courier. I paid for next day delivery but it didn't come until the day after. They messaged with the correct date and then messaged again with the following day. Nat acceptable as I had paid for the service and I was relying on the service for a customer of my own.”

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Posted 6 years ago

Hi Gillian, Many thanks for the review. I'm sorry to hear that the parcel was a day late. According to the tracking information it was held at their depot for an extra day, but it doesn't say why. So i'll be contacting them on your behalf to investigate. In the meantime, i will refund you the delivery charge since it didn't arrive in the expected timescale. I'll try to reclaim from DPD independently. I can see that you have now got the goods and i hope everything is going well. If you need any help in the future, just let me know. Kind regards, Mike The Incubator Shop

Posted 6 years ago

“Thank you excellent product came when it said it would now fitted and working well thank you”

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Posted 6 years ago

“Very quick dispatch”

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Posted 6 years ago

“Product on time and good quality”

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Posted 6 years ago

“Always arrive very quickly, no damage and very well packed. I have bought goods from the Incubator shop before and always had first class service.”

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Posted 6 years ago

“Prompt friendly service and very helpful”

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Posted 6 years ago

“prompt delivery and good products”

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Posted 6 years ago

“Arrived in good condition and thank you for the sweets 🍭”

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Posted 6 years ago

“absolutely fantastic service delivered in 2days as described”

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Posted 6 years ago

“Exactly what it said on the tin. Paid very reasonable price for next day delivery and that is exactly when we received the well packaged parcel. Thank you for saving our hatching eggs!”

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Posted 6 years ago

“Very good service and fast delivery”

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Posted 6 years ago

“Great customer service going out of their way to help us.”

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Posted 6 years ago

“Professional and friendly service. They efficiently dealt with my order, it was well packed and all arrived safe and sound. I will definitely be using them again and i am happy to recommend them to others. Well done.”

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Posted 6 years ago

“Exceptional customer service! I’m a Wildlife rehabber and I phoned up in desperate need of an Intensive Care Incubator Unit. The kind gentleman halted the courier truck and rushed my box onto the van so that I would have it by the next morning. He was literally a life saver! Cant recommend them enough! Brilliant service and communication.”

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Posted 6 years ago

“2nd order processed and sent out next day!! However, devastated upon delivery as I didn’t receive any free sweeties this time!!!!! 😂😂😂😂😂”

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Posted 6 years ago

“Excellent customer service,all my questions answered quickly, incubator arrived quickly and well packaged. 21 Days after arrival we have new chicks. A fantastic incubator Rcom20, easy to set up and use with clear instructions. Thank you for a great service.”

The Incubator Shop 5 star review on 27th March 2018

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Posted 6 years ago

“The treadle feeder and the large water dispenser are good quality and the chickens have already taken to them. Thanks for shipping with good packing and providing clear instructions for use.”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Ever thing was delivered on time as they promised and in excellent condition it was a pleasure to do buisness with them and I look forward to dealing with them again many thanks Mr Kempe Ted.”

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Posted 6 years ago

The Incubator Shop is rated 4.9 based on 3,454 reviews