The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,454 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

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Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 4th September 2024

Little Urchins Hedgehog Rescue

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery time, customer care and information when requested.”

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Posted 4 years ago

“Excellent service, even in lockdown!”

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Posted 4 years ago

“Very easy to find what I wanted, quick dispatch of order. However owing I guess to Covid 19, Royal Mail's delivery was a bit slow”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Apologies that the delivery was slower than expected. It's true that Royal Mail are struggling with demand a little. But having looked into your order i think the main reason for the delay was actually that your order was placed on Friday 1st May which was a Friday after our cut-off time of 2pm. Therefore we sent your order on Monday 4th which could have accounted for the extra day or so. But thank you so much for letting us know. We'll keep an eye on things and adjust our messaging if necessary. Thanks again and best wishes, Mike.

Posted 4 years ago

“First time dealing with the incubator shop and they was excellent had a very prompt delivery”

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Posted 4 years ago

Thank you so much for your review Robert. We're a family business and it delights us to read reviews like this. Hopefully we'll see you back again soon. Best wishes, Mike

Posted 4 years ago

“I needed it to be delivered on time it was crucial to my hatch . Spot on”

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Posted 4 years ago

Thank you so much for your kind review. I'm pleased we could help. If you need anything in the future, just get in touch!

Posted 4 years ago

“Speedy delivery, good looking product and so easy to use. But, still have a while to go before hatching - the proof of the pudding...”

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Posted 4 years ago

Thank you so much for your kind review. I'm pleased we could help. If you need anything in the future, just get in touch. And of course, let us know how the hatch goes!

Posted 4 years ago

“Fast delivery. Very good service. Would use this shop again”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Please do come back again and we'll always be here to help and support you. Best wishes, Mike

Posted 4 years ago

“Arrived on time, good quality. certainly use again”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 4 years ago

“Service and delivery excellent”

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Posted 4 years ago

Thank you so much for your kind review. I'm pleased we could help. If you need anything in the future, just get in touch!

Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

Thank you for your review!

Posted 4 years ago

“Ordered parts and they arrived next day .what more can you ask ?”

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Posted 4 years ago

Thank you so much for your kind review. I'm pleased we could help. If you need anything in the future, just get in touch!

Posted 4 years ago

“Easy to talk too and at a time when most things are delayed in the post (coronavirus) it arrived by 10am next day.”

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Posted 4 years ago

Thank you so much for your kind review. I'm pleased we could help. If you need anything in the future, just get in touch!

Posted 4 years ago

“Fantastic service. I was kept updated and incubator arrived at the correct time.”

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Posted 4 years ago

Thank you for your kind review!

Posted 4 years ago

“Great supplier - always on time, and lots of advice”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Contact us any time you need it. Best wishes, Mike

Posted 4 years ago

“Fantastic service, especially under the circumstances. Highly recommend .Thank you.”

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Posted 4 years ago

Thank you so much for your kind review Tina. I'm pleased we could help. If you need anything in the future, just get in touch!

Posted 4 years ago

“Items ordered quick response in these troubled times. Dispatched next day and received on time stated. Kept in touch by company even for this small order Thank you The incubator shop”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 4 years ago

“Very professional and fast delivery in spite of the Covid19 lockdown... Would recommend and use their services again, Thank You. Carol Wilson.”

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Posted 4 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 4 years ago

“Quick dispatch and very fast delivery”

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Posted 4 years ago

Thank you so much for your kind review Ann. I'm pleased we could help. If you need anything in the future, just get in touch!

Posted 4 years ago

“Part turned up really quickly”

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Posted 4 years ago

Thank you for your review! We do our best :)

Posted 4 years ago

“Excellent prompt service”

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Posted 4 years ago

Thank you for your review! Happy we could help :-)

Posted 4 years ago

The Incubator Shop is rated 4.9 based on 3,454 reviews