The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,454 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

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Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 4th September 2024

Little Urchins Hedgehog Rescue

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“"Nothing was to much trouble" as the saying goes! It would be great if all queries were dealt with so promptly and effectively. Outstanding service. Thank you Bronti.”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 3 years ago

“My order (ceramic eggs) was despatched very swiftly, but the local DPD had a problem with the delivery (I live in a slightly-difficult-to-find place), I contacted The Incubator shop and within 20 minutes had a response from them and an email from DPD saying that they had been asked to redeliver my parcel - which then arrived exactly when it was supposed to. The fragile order was very well packaged, and survived its extended courier experience in perfect condition. All in all - excellent friendly and helpful customer service :-)”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 3 years ago

“Such a lovely company to deal with.very helpful and polite and everything packed exceeding well. Definitely recommend!”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 3 years ago

“They matched the price so I didn’t pay more than else Where the site is easy to use and full of info and the brooder arrived quickly! Thank you”

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Posted 3 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future.

Posted 3 years ago

“Excellent customer service - even during the lockdown. When I had a problem it was sorted out quickly and a refund given. I've used Incubator Shop before and always been very happy, with goods arriving quickly.”

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Posted 3 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future.

Posted 3 years ago

“The delivery was prompt. I look forward to hatching some chicks in a few weeks using the Brinsea mini advance.”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 3 years ago

“Overall experience was very very good and I couldn’t fault it.”

Helpful Report

Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 3 years ago

“Brilliant and fast service. Would highly recommend”

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Posted 3 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“a very good website I have brought from them before and friends have as well very helpful a good place to find anything connected with incubation.”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“Fabulous, easy purchase and the speed of delivery was amazing. Would definitely recommend the Incubator Shop. Am looking forward to trying out my new incubator as soon as I have enough duck eggs!”

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Posted 3 years ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Mike

Posted 3 years ago

“our excellent new item is already up and running thankyou”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“Good price and very quick service.”

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Posted 3 years ago

“Good product, looking forward to seeing the eggs hatch and great service.”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“Bought the new sensor with a new PCB put in old machine now have the latest up to date incubator .”

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Posted 3 years ago

Thank you for your review!

Posted 3 years ago

“I purchased a Brinsea tlc40 eco for our small rescue(hedgehogs) i put newborns in and really sick hogs,it has been a very valuable piece of equipment and saved many little lives and would recomend this equipment to anyone its first class.f”

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Posted 3 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future.

Posted 3 years ago

“Excellent service as always.”

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Posted 3 years ago

“Great products and shipping every time!!”

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Posted 3 years ago

“Excellent and v speedy service would thoroughly recommend. Thank you for our equipment we are chick ready and on countdown! Some very excited children!”

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Posted 3 years ago

“Amazing service, best price, huge amount of information and guidance. I knew where exactly my incubator was. Delivery within tej days, great packaging not even one dent on the box. Love the biodegradable bag and sweets thank you!”

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Posted 3 years ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future.

Posted 3 years ago

The Incubator Shop is rated 4.9 based on 3,454 reviews