The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,454 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

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Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 4th September 2024

Little Urchins Hedgehog Rescue

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery!”

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Posted 5 years ago

“The item ordered arrived in good order and within the time specified. THanks to all.”

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Posted 5 years ago

“Sorry to report, I received the order but the plastic water connector is broken so I’m waiting to hear about possible replacement.”

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Posted 5 years ago

Dear Andrea, Thank you very much for leaving a review for our customer service. But i'm deeply saddened to see it was only a 2-star. We were made aware of the damage on Friday 14th. Upon which we immediately contacted the manufacturer to organise a replacement part. We responded to your email immediately to let you know that the manufacturer would be in touch with you directly on Monday 17th (today) to arrange the part and describe how to assemble it. This morning, we have already contacted you to keep you informed, and also to offer a £20 refund in order to compensate for your troubles. We acknowledge that there was a damage caused in transit, and understand that this is very frustrating. But, as a small business, we operated swiftly, professionally and politely in order help you to the very best of our abilities. I would hugely appreciate it if you could update your review to reflect this. We rely on our reputation of 5-star customer service. So if there's any way we can improve our response to your concerns, please let us know. Kind regards, Mike The Incubator Shop

Posted 5 years ago

“Very rapid response Peacocks delighted.”

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Posted 5 years ago

“Order came in 2 days !The pheasants are taking a few days to learn how to use the feeder and water”

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Posted 5 years ago

“I was sent a link for the specific item so had no need to look at the whole website. The assistance that my brother was given in finding this for me was very good.”

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Posted 5 years ago

“Does exactly as it says . Fantastic product highly recommended it”

The Incubator Shop 5 star review on 13th December 2018

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Posted 5 years ago

“not the first time ive used the incubator shop good service and excellent delivery every time”

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Posted 5 years ago

“Aaaa star thanks and very fast with the order”

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Posted 5 years ago

“good company to deal with very helpfull if you have any queries products always arrive very prompt would reccomend to anyone without having any doubts about the company.”

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Posted 5 years ago

“Ordered a rollaway nestbox. It arrived very quickly and was relatively easy to assemble. Well made and sturdy product.”

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Posted 5 years ago

“Excellent service. Really pleased with the Rcom pro20, delivery was prompt. Would use again”

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Posted 5 years ago

“Fantastic service and very quick delivery. Hen feeder very good quality and my girls have taken to it like a duck to water! Will definitely buy from you again”

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Posted 5 years ago

“just what I need and good price to 5*****”

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Posted 5 years ago

“Having silly bought cheap incubators and achieving very low hatch rates and very happy with the quality and design of this incubator. From the thick insulated viewing window to the way it heats the water to keep the humidity at the correct level. You can tell it hasn’t been really well designed and thought out without cutting corners on quality. I look forward to using it for years to come.”

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Posted 5 years ago

“Excellent service,really helpful staff and my incubator was dispatched and delivered very quickly,will certainly be buying from you again,thanks so much”

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Posted 5 years ago

“Good product, Good price. Very Quick delivery. Will be using again. Highly recommend. Thank you Regards Rupert”

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Posted 5 years ago

“Great promt service”

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Posted 6 years ago

“extremely helpful and quick service highly recommend the incubator shop i will definitely be using them again 👍”

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Posted 6 years ago

“Thanks”

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Posted 6 years ago

The Incubator Shop is rated 4.9 based on 3,454 reviews