The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,464 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,464 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 4th September 2024

Little Urchins Hedgehog Rescue

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service spare parts arrived quickly. Thank you 5*”

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Posted 1 year ago

Thank you so much for taking the time to rate The Incubator Shop with five stars! We truly appreciate your support and are thrilled to hear that you had an excellent experience with us.

Posted 1 year ago

“Very happy with service and very quick to deliver, have not used items as of yet but will update review when I have”

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Posted 1 year ago

Thank you so much for taking the time to rate The Incubator Shop with 5 stars! We truly appreciate your kind words and support.

Posted 1 year ago

“Brinsea Incubator Mini II Ex arrived well packaged and with all the manufacturer's information/advice sheets and guarantee registration details. Arrived well within the expected delivery time as I live on a fairly distant island.”

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Posted 1 year ago

Thank you so much for taking the time to give The Incubator Shop a 5 star rating! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us.

Posted 1 year ago

“Very quick delivery”

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Posted 1 year ago

“Fast service - would recommend.”

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Posted 1 year ago

“Excellent super fast service, good communication, thank you The Incubator Shop.”

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Posted 1 year ago

We are so pleased to hear that you found our service excellent, Thank you for your kind review!

Posted 1 year ago

“Packaging was very miss leading but customer service was great 👍”

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Posted 1 year ago

Thank you Kyle. We appreciate it! It's great to hear that you liked our customer service. We agree that the packaging was misleading but we're glad it had no impact on your experience with us.

Posted 1 year ago

“We used The Incubator Shop a few years ago to buy our Brinsea incubator and brooder and found them an exceptionally helpful efficient and competitively priced business. So it was great to find that they still are . I ordered a pack of plastic brooder covers - a necessary expense as chicks love to sit up on top - they arrived very promptly. Great service.”

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Posted 1 year ago

Thank you so much for your 5-star rating of The Incubator Shop! We're so glad that you had a great experience with us and that our products met your expectations. Thank you again for your kind words!

Posted 1 year ago

“excellent service and very professional as always”

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Posted 1 year ago

Thank you so much Elwyn! We really appreciate your kind words about our excellent service.

Posted 1 year ago

“Fast delivery and fantastic after sale service. Wouldn’t go anywhere else for my incubators and parts.”

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Posted 1 year ago

We are delighted to hear that you appreciate our fast delivery and fantastic after sale service. We strive to provide the best possible incubator shopping experience.

Posted 1 year ago

“Great service and excellent communication”

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Posted 1 year ago

Thank you, Anita. We really appreciate your kind words about the great service and excellent communication.

Posted 1 year ago

“First class service! Incubator arrived perfect straight away. Never thought I’d be so excited waiting to see what hatches 😂”

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Posted 1 year ago

Thank you so much. We are so proud to provide first class service, and thank you for your kind words!

Posted 1 year ago

“Excellent all round. Top job”

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Posted 1 year ago

Thank you so much, we really appreciate your kind words. Thank you again for your support.

Posted 1 year ago

“Can't fault the superb service from the incubator shop”

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Posted 1 year ago

Thank you so much. We are delighted to hear that you can't fault the superb service. We appreciate you taking the time to share your positive experience.

Posted 1 year ago

“The best of the best customer service. The parcel was well packed and marked fragile, unfortunately the courier damaged a tray (cracked). I asked the incubator shop if it would affect the chicks, as a bit of tape would easily fix the crack. The person I emailed (Tony) could not have been more friendly or helpful, they sent a replacement straight away (with even more packing to ensure it would arrive safely) even though I suspect that the chicks would have been fine with the cracked tray. The products look top notch and coupled with a fantastic service I wholeheartedly recommend and will definitely be using again the future. Thank you”

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Posted 1 year ago

Thank you so much, Paul, for your kind review and 5 star rating for The Incubator Shop! We appreciate your understanding of the situation. We are glad that Tony was able to provide you the best customer service by quickly sending a replacement with extra packing. We are thrilled that you are recommending us and look forward to welcoming you back in the future.

Posted 1 year ago

“Great service, and very fast delivery. Would definitely recommend”

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Posted 1 year ago

We are delighted to know that you had a great experience with our services and were pleased with the fast delivery. Thank you for your support.

Posted 1 year ago

“Amazing service! 5☆”

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Posted 1 year ago

Thank you so much for your 5-star rating. We appreciate your feedback and for taking the time to write about your positive experience.

Posted 1 year ago

“I have just got back from hospital to find the nicest present. Tony replaced the entire lid of our ET24 incubator without question. This goes above and beyond what I originally asked for. An exceptional level of service. Cannot recommend this company enough. Thank you.”

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Posted 1 year ago

Thanks so much for your 5 star rating of The Incubator Shop, Charlie! We are so pleased that Tony was able to provide you with such exemplary service. We appreciate you taking the time to share your experience and for your kind words. We hope you're doing well!

Posted 1 year ago

“Exactly what i needed. Very helpful knowledgeable staff. Goods arrived swiftly and ordering was so easy”

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Posted 1 year ago

We are delighted to hear that we were able to provide you with exactly what you needed, and that our helpful and knowledgeable staff were available to assist you with your needs. We appreciate your kind words!

Posted 1 year ago

“Great service.fast delivery.arrived next day. Thanks”

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Posted 1 year ago

Thank you so much for the 5 star rating, Mark! We are overjoyed that you had a great experience.

Posted 1 year ago

The Incubator Shop is rated 4.9 based on 3,464 reviews