The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,454 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,454 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 4th September 2024

Little Urchins Hedgehog Rescue

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Fast delivery. Product is as good as stated.”

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Posted 4 years ago

“Excellent prompt service ,delivery & great online video advice! Definitely recommend x”

The Incubator Shop 5 star review on 27th April 2020

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Posted 4 years ago

“What a great service, especially during these difficult times. We weren't expecting a speedy deliver given the covid restriction but we received our incubator within a few days. We also received a lovely follow up email, thanking us for our order (not the automatic order confirmation) telling us about the family and their business. My daughter and I really appreciated the packet of Loveheart sweets included in our parcel too ❤️ Such a nice touch. Great products and fantastic service from this small family run business.”

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Posted 4 years ago

“I live in the USA but Bronti was so helpful. I have an rcom 50 max that was going wonkers on the heat. I bought the digilog3 thermometer/humidity off Amazon to get an accurate read then he sent me instructions on how to calibrate. Wow. Customer service above and beyond for a non customer. If I lived in the UK, all my Rcom parts would come from here! Thanks,”

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Posted 4 years ago

“Absolutely exceptional service from Bronti during a very difficult time. I would thoroughly recommend this company. Thank you so much for all your help. x”

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Posted 4 years ago

“Highly recommended the incubator shop. I live in the Scottish Highlands I ordered Thursday and it arrive Saturday. I normally have to wait at least a week. I'm so very impressed. Will update once babies have hatched.”

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Posted 4 years ago

“Product was as ordered but took far too long to arrive - today - on 25 Apr 20”

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Posted 4 years ago

“first class service would highly recommend product is very good quality so far so good looking forward to a good hatch would purchase from you again very happy with service and product look forward to dealing with you again kind regards jenny”

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Posted 4 years ago

“Good fast service and good products, What more could you want”

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Posted 4 years ago

“Very efficient, under very difficult circumstances.”

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Posted 4 years ago

“Great service - arrived on time and very happy with the incubator. Thank you.”

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Posted 4 years ago

“Delivered in two days-responded to query within 2 hours and rectified problem within 24 hours. Very pleased”

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Posted 4 years ago

“I have purchased items from the team at the Incubator Shop on a couple of occasions but Bronti has surpassed all expectations with her service and prompt action with dealing with my request. Not only will I come back if I’m ever in need again but I will most certainly advise my friends to purchase here. Thank you.”

The Incubator Shop 5 star review on 24th April 2020

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Posted 4 years ago

“Excellent service really quick delivery time defiantly would recommend the Incubator Shop.”

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Posted 4 years ago

“Excellent customer service - I need an incubator urgently because mine had broken with eggs in and despite me missing the cut off for next day delivery, when I contacted them to ask they still got me one delivered for the next day! Excellent service.”

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Posted 4 years ago

“Had a slight problem with the turning motor on my incubator, no fault of the incubator shop as this product was brand new. When informed of my issue, a replacement part was sent straight away. First class customer service, thank you, cannot fault. All working as should with the least amount of fuss. Would definitely use the shop in the future, so glad I didn’t go elsewhere.”

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Posted 4 years ago

“I had a question about repairing my incubator, a rather old R-Com 20. Although I was told that they had never stocked the machine I have, they willingly contacted the manufacturer and got an answer for me.”

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Posted 4 years ago

“Although advised that this wasn't the correct part for the incubator I have, it does the job admirably”

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Posted 4 years ago

“very good service, quick delivery, very please with the whole thing. i would recommend the company”

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Posted 4 years ago

“These people could not be more helpful. Responsive and expert. I wouldn’t use another incubator supplier.”

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Posted 4 years ago

The Incubator Shop is rated 4.9 based on 3,454 reviews