The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,464 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,464 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

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Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 4th September 2024

Little Urchins Hedgehog Rescue

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hands down has to be the best customer service of any company I've ever dealt with. Quick to respond and any problem is sorted as effectively as possible.”

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Posted 7 months ago

Thank you - we're so pleased to receive your kind review!

Posted 7 months ago

“Great company speedy delivery will be using again highly recommend . Thank you.”

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Posted 8 months ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 8 months ago

“Excellent product”

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Posted 8 months ago

Thank you - we're so pleased to receive your kind review!

Posted 7 months ago

“Prompt delivery - brilliant service”

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Posted 8 months ago

Thank you - we're so pleased to receive your kind review!

Posted 7 months ago

“Purchased our first King Suro and Brooder Cage from you guys when living on the Isle of Skye. Never an issue and worked well, simply decided to update to the latest chipset. Now have the King Suro MAX 20 and hope for the same results or better. Love your Brooder Cage but a little expensive at £139.99 Any possible reduction in price and I will purchase immediately. Room for thought perhaps. Great products, great service, quick despatch.”

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Posted 8 months ago

Thank you - we're so pleased to receive your kind review and glad to hear you are pleased with the items you ordered from us. We have send you a separate email with some more information about the chick rearing cage. Kind Regards The Incubator Shop.

Posted 7 months ago

“Very good service reasonable prices quick delivery”

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Posted 8 months ago

“The Hedgehog Rescue Redcar is a small charity and the discount this company offered on an incubator large enough to enable our supporters to send enough for the purchase of two. This means that an intensive care unit for large 🦔 who need additional care.”

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Posted 8 months ago

“Its a great little incubator very pleased”

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Posted 8 months ago

“Messaged customer services a few days ago, not heard anything.”

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Posted 8 months ago

Hello David, I am sorry to hear no one has got back to you. However, I am struggling to find your enquiry. Please don't worry, i have sent you a separate email as I'd be more then happy to help you with any questions or issues you may have. If you can please let me know how you tried to contact us so we can investigate why we haven't received your enquiry. If you don't receive my email, please check your junk mail. Kind Regards Bronti, The Incubator Shop.

Posted 8 months ago

“I can highly recommend The Incubator Shop. If you find the producted cheaper they will match it, so it's a win win. You get to buy everything in one place at the best price. They gave me the best price and delivery was quick.”

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Posted 8 months ago

“Well packed Arrived on time.”

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Posted 8 months ago

“Fantastic service and time of delivery. Just puzzled why sponges and filters cost so much ?”

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Posted 8 months ago

“Good service, only trouble was DPD. Parcel arrived with stoved in top, but no harm to the incubator lid thankfully. Had it delivered to a Co-op store for pickup.”

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Posted 8 months ago

“Very good service”

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Posted 8 months ago

“Easy to order came straight way well packed happy with puchase”

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Posted 8 months ago

Thank you - we're so pleased to receive your kind review!

Posted 8 months ago

“Fantastic service and machines will certainly buy another in the next few days. Thank you for prompt delivery.”

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Posted 8 months ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 8 months ago

“The motor arrived less than 24 hours after ordering. Couldn't find it cheaper elsewhere. Very pleased.”

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Posted 8 months ago

Thank you - we're so pleased to receive your kind review!

Posted 8 months ago

“Fantastic speedy delivery and brilliant quality item. I was so happy it arrived so quickly as I had a greater chance of hatching some rare breed eggs I'd been saving off-heat for a week! Thank you will definitely buy from you again throughout my poultry career!”

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Posted 8 months ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 8 months ago

“Very good service, Very helpful with queries, thank you. Mik T”

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Posted 8 months ago

Thank you - we're so pleased to receive your kind review!

Posted 8 months ago

“very pleased with both service and product,was delivered exactly as arranged and really well packaged ,i have every confidence in brinsea products”

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Posted 8 months ago

So pleased we could help you. Thank you very much for your review. Best wishes, Bronti.

Posted 8 months ago

The Incubator Shop is rated 4.9 based on 3,464 reviews