The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,480 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,480 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The incubator came very quickly. The Brinsea low room temperature alarm is driving me crazy - no I'm not going to turn the heating on just to stop it! - but that's no fault of the Incubator Shop!!”

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Posted 23 hours ago

“great service www.manchesterpestcontrol.co.uk”

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Posted 4 days ago

“Excellent and well made product. Very quick service and prompt delivery.”

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Posted 2 weeks ago

Thank you - we're so pleased to receive your kind review!

Posted 1 week ago

“Yet again, can't fault anything. Products great, needed to replace a part this time, easy to find, order & fit, and arrived earlier than advised too!”

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Posted 2 weeks ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 1 week ago

“Great service,I managed to order 2 of the same egg quadrant sets rang them they stopped second order and refunded me strait away ,very impressed with thier customer service. Item sent quickly packed with care highly recommend”

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Posted 2 weeks ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 1 week ago

“Very easy process from start to finish ! Also prompt despatch if item .”

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Posted 3 weeks ago

Thank you - we're so pleased to receive your kind review!

Posted 3 weeks ago

“Excellent Service - many thanks”

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Posted 3 weeks ago

Thank you - we're so pleased to receive your kind review!

Posted 3 weeks ago

“Bought this as my old one stopped working and it was easy to put together and setup,and is working great.”

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Posted 1 month ago

“Very helpful salesperson who knows the parts she’s selling. Thank you.”

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Posted 1 month ago

Thank you - we're so pleased to receive your kind review!

Posted 1 month ago

“Will always purchase poultry items through the incubator shop , aftercare and advice brilliant”

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Posted 1 month ago

“Amazing quick delivery the next day, well packed. I will order from them again for sure.”

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Posted 1 month ago

Thank you - we're so pleased to receive your kind review!

Posted 1 month ago

“Very good advice was given and sorted out my issue, very good fast delivery. Would recommend and use again.”

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Posted 1 month ago

Thank you - we're so pleased to receive your kind review!

Posted 1 month ago

“I was having a problem with my Rcom brooder. I contacted the incubator shop and spoke with Bronti who gave me some great tech advice and directed me to the correct spares to help me fix the problem. The spares were dispatched and delivered very quickly. Great service and support Many thanks”

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Posted 1 month ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 1 month ago

“Excellent customer service. Responded immediately to my delivery query. Fast and efficient. Would definately use again and can highly recommend.”

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Posted 1 month ago

Thank you - we're so pleased to receive your kind review!

Posted 1 month ago

“Dispatched super quick, thank you!”

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Posted 1 month ago

Thank you - we're so pleased to receive your kind review!

Posted 1 month ago

“Very quick postage, beautifully packaged and quality item as always, and you know help and advice are always available if you need it”

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Posted 1 month ago

Thank you - we're so pleased to receive your kind review!

Posted 1 month ago

“I bought a brooder kit form here 2 years ago which has served me perfectly, we currently have a batch of quail in it now. But we had an accidental hatch by the worlds most rubbish parents and desperately needed a 2nd brooder. I tried locally to get one the same day but nothing. I managed to order at the incubator shop with minutes to spare and also phoned to make sure it would arrive next day. The lady on the phone was extremely helpful and within minutes my order was dispatched and arrived very quickly and very well packaged. Really can't ask for any more than that”

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Posted 2 months ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 2 months ago

“Arrived in two days”

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Posted 2 months ago

“Had an issue with an incubator I purchased in 2021, contacted them this year (2025) and Bronti swiftly replied and sent me out a replacement part which solved my issue instantly. Excellent customer service from Bronti and the 3 incubators I have ordered from here have all been delivered quickly and at a very reasonable price.”

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Posted 2 months ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 2 months ago

“Excellent. No problems”

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Posted 2 months ago

Thank you - we're so pleased to receive your kind review!

Posted 2 months ago

The Incubator Shop is rated 4.9 based on 3,480 reviews