The Homemade Brownie Company Reviews

Name: The Homemade Brownie Company
Address: 2 Peked Mede, Hook
Rating: 4.94

4.9 Rating 1,433 Reviews

99 %

of reviewers recommend The Homemade Brownie Company

Company Reviews

Metrics

4.9

Based on 1,433 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

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“The brownies were absolutely delicious as always and the DPD delivery service makes it so simple.”

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Posted 2 years ago

Thank you Cass for a great review ☺️

Posted 2 years ago

“Not value for money not worth half the price ..tasted nice but very small”

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Posted 2 years ago

Thanks for the feedback, Julie. I've had a look at your order and can see that you ordered our smallest box and also upgraded to DPD's (rather expensive) Saturday service, which means half of what you paid for was DPD delivery. Unfortunately, DPD shipping costs the same regardless of box size so you do end up paying for more delivery and less product than we'd like on the smaller boxes I'm afraid. We always monitor feedback on the size of the brownies - we occasionally have customers say they would prefer bigger ones and occasionally others say they're too big! As it stands most customers tell us that a 70-75g brownie is about the right portion size and we tend to agree, but we'll keep monitoring feedback and are completely open to changing it if that's what the majority of customers want. Thanks again for the feedback.

Posted 2 years ago

“Having had some of these brownies myself (they are so scrummy - there are no words!!) I sent some to a client as a thank you with a personalised note - the popped the note in with the order for me - send out and I got dpd notifications of when my order was dispatched and tracking details so I could let my client know that she had a 'surprise' arriving. Excellent service, terrific value, fabulous brownies - I would recomend anyone send some today to someone -just to make their day!!”

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Posted 2 years ago

Wow thank you so much for a fabulous review Ainslie.

Posted 2 years ago

“I don’t receive the brownies I just pay for them, they’re a gift for my son and his family every month and so far they’ve been pleased with the variety of flavours they get. If they didn’t enjoy them I would cancel the subscription. We’ll done Homemade Brownies Company…”

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Posted 2 years ago

Karen thank you so much for purchasing the subscription, its lovely to hear your family enjoy them.

Posted 2 years ago

“The best Brownies I've ever tasted. All my guests agreed too! They didn't last very long as everyone enjoyed them! Great service, Laura answered questions for me when my Internet was down! Delivery arrived on time with excellent tracking! All in all fantastic!! Just wish I could eat them everyday but my waistline wouldn't approve! Wickedly good!! Thanks for making it a birthday celebration to remember!”

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Posted 2 years ago

Pip thank you so much for such a wonderful review. I'm so pleased they went down a treat.

Posted 2 years ago

“The service and quality of the actual brownies you get from Homemade Brownie Company 10/10. They are truly scrumptious (obviously) but the actual service you get regarding the order process and courier delivery is tip top and my clients are always thrilled to get them. :)”

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Posted 2 years ago

Heidi thank you so much for a fantastic review. We are so pleased your clients enjoy them.

Posted 2 years ago

“Delicious!”

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Posted 2 years ago

Thank you Rebecca for a fab review.

Posted 2 years ago

“Brilliant customer service and delicious homemadebrownies with a moist fudgy texture and a great choice of flavours. I'm gluten free and so delighted to have discovered these!”

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Posted 2 years ago

Emma thank you for a great review. I'm delighted you enjoy our brownies and that you discovered us.

Posted 2 years ago

“Lovely brownies best I have ever had. Thank you”

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Posted 2 years ago

Tracy thank you for the lovely feedback ☺️

Posted 2 years ago

“My daughter thoroughly enjoyed your brownies. Thanks”

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Posted 2 years ago

Thank you for a lovely review Susan ☺️

Posted 2 years ago

“As always … you made all my family’s birthdays yummy! Thanks”

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Posted 2 years ago

Ursula your too kind thank you so much ☺️

Posted 2 years ago

“The Brownies were a gift so I didn't taste them but I have heard good reports. The Company kept me informed all the way through of delivery details. No fuss.”

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Posted 2 years ago

Nicola so pleased your recipient enjoyed them and super pleased you were happy with our service. Thanks for a great review ☺️

Posted 2 years ago

“As always, very tasty brownies! The best brownies I have ever tasted! I will purchase more in the future!”

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Posted 2 years ago

Thank you Lulu your so kind 😀 thanks for the awesome review.

Posted 2 years ago

“I ordered a box as a gift. They were delivered on time and the recipient said they were delicious!”

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Posted 2 years ago

Joanna thank you for a great review ☺️

Posted 2 years ago

“I received a box of brownies as a gift and they were delicious. So I ordered some more . I recommend them they are very moreish . Well packed and excellent tasting🥰”

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Posted 2 years ago

Thank you Helen for a lovely review ☺️ So pleased you enjoyed them.

Posted 2 years ago

“creme egg brownies were an easter present, the recipient said "they were yummy and very moreish"”

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Posted 2 years ago

Thank you Sally for a lovely review ☺️

Posted 2 years ago

“I’ve been ordering Laura’s brownies for a few years now and they never disappoint! Each month having a new flavour to try is tempting but so are the old favourites! They are perfect for a pudding after dinner or for a big event. Cannot recommend them enough.”

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Posted 2 years ago

Brandi thank you for your continued support and for a wonderful review 😃

Posted 2 years ago

“Great brownies, well received and look amazing”

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Posted 2 years ago

Thank you for a great review Fiona ☺️

Posted 2 years ago

“Repeat customer - delicious as ever!”

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Posted 2 years ago

Sarah thank you ☺️

Posted 2 years ago

“These were bought as an Easter gift instead of chocolate and the comment I had was that they are absolutely scrummy. Will definitely be ordering again.”

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Posted 2 years ago

Thank you for an amazing review Jean 😃

Posted 2 years ago

The Homemade Brownie Company is rated 4.9 based on 1,433 reviews