The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

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Anonymous

Anonymous // 01/01/2019

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“The ordering process is extremely smooth and delivery is always to the promised date - or before. Pricing is better than the 'competition' - sometimes by a significant percentage”

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“Price is usually competitive Easy to order Not so easy to follow up info No control over delivery schedule Totally at the mercy of the fuel suppliers (Certas) who are not easy to speak to”

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“I had cause to speak to Mark at The Heating Oil Club when I ordered my last delivery. He was extremely kind and helpful and the service they give is always excellent.”

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“Iv been using Heating oil club since first lockdown . Had three deliveries easy to order and pay. Good prices and always keep you up to date on delivery date.”

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“Great service, would highly recommend.”

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“Excellent price everytime. Time to be delivered slightly longer than ordering direct. You just need to be organised and remember to order slightly early. We have had a small problem with delivery due to limited access. This was sorted promptly (by email) but it would be nice to have a telephone number to sort out any issues. Overall happy with the service and we will definitely continue to order our heating oil through THOC.”

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“Good prices and delivery when they say . Used for a couple of years never had any issues.”

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“The Club lives up to its reputation for good prices and service.”

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“one good thing i have noticed with heating oil club is that deliveries are distinctly quicker than ordering anywhere else !”

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“A bit of a hiccup in giving a delivery date which then proved incorrect but the efficient sort out of the problem was much appreciated.....in very cold conditions!”

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“Price was comparable, but I had to wait for the maximum amount of time suggested. 10 workings days is over two weeks when you add days they don’t include when they quote, to pass the order to the company that actually delivers and wait for confirmation. Certas driver and delivery process was clean as expected. Maybe I should go direct next time to eliminate the extra days to hand over and receive confirmation back.”

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“Brilliant service. Friendly, professional staff.”

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“Responsive & arranged an early delivery”

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“Quick efficient delivery and very competitively priced.”

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“The heating oil company responded quickly to the order and delivered the oil promptly. Very happy with the service.”

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“Easy to order. Cheapest quote. Arrived in specified time.”

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“Always deliver promptly”

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“Very impressed with the oil club, any query is answered really quickly. Notification when the oil is being delivered is excellent. Though you pay before delivery, if you pay for more than what they can put in the tank a refund is made quickly, no need to ask. Good service.”

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“This is the Best prices and the best service I have ever had in the 30+ years on Oil, their prices are better than I can get through my Village Oil Club and when I ask for a text in advance of delivery Via the Village Club I might get 2 out of 10, The Heating Oil Club has never failed to text me and let me know, what more can you ask.”

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“exelant service and good low prices , thank you”

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The heating oil club is rated 4.8 based on 2,741 reviews