The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

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Anonymous

Anonymous // 01/01/2019

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“Prompt delivery and best price”

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Wonderful review, thanks Mary - appreciated. Mark.

“Quick and easy to use, a few clicks and my oil is ordered at a price I cannot beat on other websites.”

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Cheers David for taking time to respond, great to hear. Many thanks. Mark.

“Good service easy to get a quote & order quick delivery.”

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That's great, thank you Alan, please do tell others about The Heating Oil Club. Mark.

“Excellent service at a fair price”

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Thanks for the comments, just what we are trying to achieve for our members. Mark.

“Great prices and great responsive customer service from Mark.”

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Nice review, thank you. Mark.

“They quoted the lowest price by more than 2p a litre. Delivery was 9 days later and the small refund I was due was in my account within 2 days. Great service!”

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Good to hear that it's all working well for our members. Thank you. Mark.

“Excellent service. Oil delivered on the day (a Saturday) as stated. I had a query about the bill as our tank could not take all our order. This was dealt with very promptly. You will now have our repeat business. Thank you.”

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Excellent service is a key watchword for us, thanks for responding. Mark.

“Competitive price. Excellent administration. Prompt delivery. What more could you want?”

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We couldn't want any more from a review so thank you! Mark.

“The quote for domestic heating oil was a little better than Boiler Juice so I ordered through the club. Delivery was quicker than was suggested it would be on the day I ordered.”

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All good to hear Colin, thanks very much for your review. Please tell others of your experience. Mark.

“It was delivered sooner than I was expecting it and the price was cheaper than some other companies!”

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Thanks Margaret, service and price - two key elements for our members! Appreciate your review, thanks again. Mark.

“1st time I have used T.h.o. and everything was ok, no problem about delivery but, was surprised by the fact my money was taken immediately upon ordering...hence only 4 stars.. I had requested to pay by bank transfer, the same as my previous supplier... Fortunately my bank resources were healthy. Looking back I can see now it was on their conditions in the small print .”

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Thanks for taking some time to respond, it's good to hear that the experience was a good one. Thank you again. Mark.

“Easy to order, no fuss delivery”

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“Best price and delivered on time”

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“Quick and easy website, and prompt delivery”

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“Very good so far, hopefully this level of service continues at a later date. Will be keeping an eye on future reviews. Consistency is essential.”

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“I was a bit nervous as we had never used or heard of the heating oil club before, but they had the best price. The reviews were not good for the oil company delivering. I always look at 3 companies although we are very happy with our current supplier. As I was not confident, I only order the minimum amount, so if anything went wrong, I still had space in my tank for another delivery. I was very pleasantly surprised, the delivery driver was very nice, polite and had a happy smile and nothing was too much trouble. The only problem I encountered was delivery stated: will be delivered by (date) so I was not sure when it was coming and the tank would have been difficult to find, if I had not been at home. At the end of the day we all want the best price we can get, and a friendly driver. Would use his company again if the price was right. Would recommend!”

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“Have used the heating oil club 3 or 4 times now, they are very efficient and their prices are very competitive. Delivery men are very helpful. Very, very happy with their service.”

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“Good price. Prompt delivery. Proficient delivery driver.”

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“This is the first time I have used the Heating Oil Club, and I am very pleased. The price per litre was way below any other quotes I got. Ordering was easy, and delivery was on the day promised. Have recommended the HOC to others in my area.”

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“Very pleased - good price and pretty accurate delivery date too. One strange thing - I obtained at least 8 or 9 quotes and the most extreme quote (from a well known company) was £199 more than the quote from the heating oil club - on 1500 litres! Believe it or not, when the oil was delivered it was by that same company!”

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The heating oil club is rated 4.8 based on 2,741 reviews