The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

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Anonymous

Anonymous // 01/01/2019

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“Very good price and delivered as promised”

Helpful Report

Good news, thank you Patrick for those comments and thanks for responding. Mark.

“Quick delivery, great price, easy to order, fantastic club.”

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Thanks for that great resume! The Heating Oil Club summed up! Regards, Mark.

“very efficient service and a more realistic price in an ever fluctuating market”

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Your Company's Reply Thanks for responding Simon, glad it was positive experience. Please recommend us to other home heating oil users. Thanks again. Mark.

“A delivery date was given that the oils hould arrive by or before. The delivery occured 1 day and a half later after my wife chased the delivery company. They only manged to put in 900 of the 1200litres ordered and our level indicator is showing the tank as only 9/10 full”

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“I got a good quote compared to the competition (BJ!!) and the November discount made it excellent. Placing the order was easy. Delivery was also timely. So a happy experience I hope to repeat.”

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“Consistently offers better pricing than other buying syndicate websites, so I always choose The Heating Oil Club. Obviously the supplying company varies according to who is offering the best prices to THOC, and the company who delivered to me on my last order offered me a discount if I ordered from them direct. However, even taking into account this discount the price could not match or beat THOC. Very satisfied customer!”

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“Quote was the lowest”

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“good club good prices helpful staff fast delivery recommend you. thank you.”

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Thank you so much for those lovely comments Victor. It really helps us when we get positive feedback and recommendations are how we grow and improve our buying power. Thanks again. Mark.

“It was significantly cheaper than Boilerjuice, and easy to deal with.”

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Thanks for responding and good to hear that we continue to be very competitive. Thanks again, Mark.

“Delivered quickly on day stated. Impressed with price. Many thanks.”

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Great to hear and thanks for responding. Do please recommend us! Thanks, Mark.

“Good price and prompt delivery of amount ordered”

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Brilliant - thank for taking the time to respond. Mark.

“Took one month to deliver. Terrible communication. First 3 consecutive texts which said delivery tomorrow and they never did. Had to ring even week and just got excuses. They eventually delivered 50 litres light and am still awaiting refund. Terrible service”

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“Everything handled well - the clincher was the very good price.”

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“The club was the best price around and the delivery was excellent. They have never let me down and I will use again whenever they are competitive.”

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Excellent news and thanks for your great comments, much appreciated. Please recommend us! Thanks, Mark.

“500 litres cost £32 less than usual supplier's 'best' quote and... ahem... it was delivered by usual supplier!”

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Great to hear again that we are getting great savings for our members. Please recommend us as the more people we have, the greater our buying power. Thanks, Mark.

“This was the first time I've used The Heating Oil Club. Plus point this oil was a great price. Negative point was that it was delivered 2 days late and it was me that had to contact them to find out when the delivery would be. My advice is don't leave it to the last minute before you order, at least 7 working days should be ok.”

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Glad that this was for the most part a very positive experience. Our apologies for the slight delay, some areas are very, very busy and of course it is the busiest time of year! In fairness it was still quicker than the 'standard' delivery offered by our main competitor. Thanks again. Mark.

“Really impressed, both with the value and speed of delivery.”

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Thanks Sally, that's great news - please tell others! Regards, Mark.

“Very good service. Delivered before the expected delivery date. Driver very polite.”

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Thanks you Christine for replying and lovely to hear your comments. Our suppliers have many very professional drivers and good to hear that they are also polite! Thanks again. Mark.

“The delivery was very quick (not that we needed it to be) which is potentially very useful, in the future. We were out but our directions obviously worked.”

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Good news! Thanks very much for responding and glad that we gave a positive experience. Thanks, Mark.

“Easy access online, a good price and delivery exactly when you said, you provided a very good service indeed.”

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Thank you Patrick for your kind words, do please recommend us to other home heating oil users. Regards, Mark.

The heating oil club is rated 4.8 based on 2,741 reviews