The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

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Anonymous

Anonymous // 01/01/2019

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“Order money taken immediately 22/2 but delivery was eventually 16/3 : beyond the email date which was on or before.......no customer update received from Certas. Had to ring. If need oil in a hurry best to avoid this method.”

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“Brilliant, found a supplier very quickly , who was equally brilliant”

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“Excellent service and prices for heating oil deliveries”

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“Very easy to use web site for ordering. Competitive prices and good customer service”

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“Didn’t turn up when promised. But to be fair it was when a huge amount of snow had dumped on the county. Drivers are always cheerful and efficient. Would definitely use heating oil club again.”

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“Always impressed by their fast, efficient service and fair price and would highly recommend their services to others.”

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“Always cheaper than my local fuel club so just a bonus really. Time of delivery changes hugely but ha always been within a fortnight. Just add a bit to the order to cover this. All in all on price and delivery you do well.”

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“All was fine but I do think 3 weeks plus waiting for delivery is not acceptable although I appreciate the current situation makes things difficult. it would be much more helpful if you gave delivery waiting times before ordering stage”

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“Great service, good price. Prompt delivery with notifications to keep you updated.”

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“Easy to use and get up to date quote. Simple click through to place order. Easy payment method.”

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“Excellent service ,very competitive price against competition, when I nearly ran out of oil , they went the extra mile to make sure we got oil , we have used them for a while now and will always be our first choice . Would not hesitate to recommend them .”

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“Supplied earlier than promised at a good price”

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“Good price, good service but no notification till lorry was on driveway. Lucky we was in.”

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“Excellent reliable service and excellent price.”

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“Excellent supplier simple ordering clear quote and do what they say”

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“Very good service as normal, all arrives before estimated date.”

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“We had a bit of a problem due to Certas having an admin problem with the order but Mark helped sort it out, so quite pleased with everything really.”

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“Ordered oil, after we'd run out, I was told it would be two weeks before it could be delivered, but after pointing out our problem, a call was made to the delivery company and we were moved up the queue by atleast 7 days. Thank you so much for your help. Oil not only delivered early, but at a price I could not find elsewhere.”

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“best prices available also deliveries on time, 5 stars keep up the good work”

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“Had no problems at all with this company. Prompt friendly service every time.”

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The heating oil club is rated 4.8 based on 2,741 reviews