The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

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Anonymous

Anonymous // 01/01/2019

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“arrived on time”

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“Quick and easy ordering process with very competitive prices.”

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Thank you for this very simple review highlighting exactly what The Heating Oil Club is all about!

“Best price of sevèral suppliers delivered as forecast.”

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Thanks for the review, great to hear from another satisfied customer!

“very quick ordered on 9th came next day”

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We do try to get to people as quickly as possible Barry, but can't always promise next day...... That said, we will always pull out the stops for our members, particularly when they have a problem or have run out of oil. Thanks very much for the review.

“The time between order and delivery is fantastic, the driver was excellent and the price was the best we were able to achieve. We believe in supporting good service and this company has never let us down. A big thank you to all concerned.”

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What a great review, thanks so much Ian, glad we are achieving the goals set for our members.

“It is so easy, place order and a few days later oil is in tank, how good is that. Brilliant, thank you.”

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That's fantastic Sally! Exactly what we are trying to provide. Thank you.

“Prompt delivery and careful driver, well done”

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Thank you Stephen, service and prompt delivery are very much a part of our ethos at The Heating Oil Club.

“Good value, excellent service”

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Nice, to the point review! Thank you.

“kept informed at all stages, delivery was prompt and what I liked was the receiving of an invoice. Thank you”

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Great to hear all of those points, thank you very much for taking the time to respond!

“Good price and good service exactly what is needed in the oil market”

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We couldn't agree more! thanks for the great review!

“Good price, fast delivery, very helpful delivery driver.”

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Great review, thanks so much for taking the time to respond and brilliant to hear that we are continuing to 'get it right' for our members.

“As usual we where provided with a great price for a 500 litre delivery and placed our order with ease. We where well informed about the delivery date and the driver had been and gone before 8:00am. Fantastic service throughout”

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Thanks Colin, it's great to see regular members responding to these reviews in such a positive manner, thank you!

“Always a good or the best price. Always 'does what it says on the tin'. Thanks”

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“Very good. Delivered on time,driver helpfull.and cheerful.”

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Thanks for taking the time to send in this great review - we always share these with our suppliers as they are really key to our members satisfaction.

“Cheapest quote I received easy to order and the oil was delivered within the quoted timeslot”

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Great review, thank you - these are key things that we continue to try and improve for our members.

“Oil delivered as requested on the specific day, no issues”

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“The price beats buying directly from an individual supplier. It is straightforward to order, pay and to make enquiries.”

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Great review, highlights what we are trying to achieve! Thank you.

“Extremely reliable!”

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Thanks - reliability is key to us and our members!

“You kept us fully informed by email & the oil was delivered on the given date.”

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“Always efficient and problem free. Their quote is usually the cheapest too”

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Great to hear Peter, thank you for this great review - do please recommend us to others.

The heating oil club is rated 4.8 based on 2,741 reviews