The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

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Anonymous

Anonymous // 01/01/2019

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“Very good service as usual, surprisingly quick delivery given the circumstances. Always very near the cheapest prices, saves getting quotes from different suppliers, some of which are still charging very high prices. Would highly recommend.”

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“The Club’s low prices are the reason I started ordering oil from them. I’m kept informed of delivery dates and the drivers have always been careful when going through my garden.”

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“I used the The Heating Oil Club for the first time last month, and no problems and oil came when promised, i will use again”

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“What a brilliant website we highly recommend great service and good price.”

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“It's the first time I have used the Heating oil club but normally when I order oil it comes within 10 days. This took a lot longer and the prices were dropping drastically each week. This made me want to cancel the order as it was still not expected for a while,. It did come but I would rather have had it delivered more quickly”

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Thanks for taking the time to respond to our survey. I would just liken add that during the current pandemic, we had hugely increased demand coupled with staff and driver shortages across all suppliers. Under normal circumstances, we endeavour to deliver within 5 working days, that just has not been possible. Our efforts to prioritise those "at risk" plus NHS staff, frontline and key workers has also impacted on those not quite so desperate, though we continue to prioritise those who have run out etc. Prices rise and fall, we advised members that if they did not need an urgent delivery, cancellation followed by a full refund would enable them to reorder at a lower price.

“Very competitive price and excellent service.”

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“Very good service and very competitive prices”

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“Much cheaper than Boiler Juice!”

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“Great prices and considering the circumstances at the moment delivery is pretty quick thank you.”

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“I have found The Oil Club a very good business to deal with. Unlike other heating oil suppliers, they don't take your money until the oil is delivered and their prices are often a lot cheaper. I would recommend The Oil Club.”

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“Fast service”

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“Very competitive best deal to date.”

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“Service great as per usual. Waited about the same amount of time even though pre warned it may take longer due to low price Covid19 Thanks for the good service.”

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“Using the heating oil club to purchase oil certainly enabled me to get the lowest price at time of purchase.”

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“Fantastic value and service, also a very special thank you to the team for getting the oil to us quickly as all my family are working 😊”

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“Great service, kept up to date with price and delivery and came a few weeks earlier than eta”

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“The heating oil club is easy to use and competitively priced. Get sent texts to let you know when it is being delivered. All in all a good service.”

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“Service excellent best prices”

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“The constantly check the price of oil so the price can change daily but, the price is consistently lower than the likes of Boiler Juice and others including local companies. Polite service and reliable.”

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“Great price. Quick delivery. Very pleased”

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The heating oil club is rated 4.8 based on 2,741 reviews