The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

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Anonymous

Anonymous // 01/01/2019

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“Great price so glad I joined! Will definitely be buying from you from now on !”

Helpful Report

Thank you Jonathan, appreciated. Do please share your experience. Mark.

“Speedy delivery and reasonable price.”

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“I phoned my regular oil delivery service for a quote, knowing what my neighbour paid the day before and soon found out there was no such thing as loyalty any more, So I joined the Heating oil club and saved myself 4p a litre. thank you heating oil club”

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Hello John, So glad to hear that you made a worthwhile saving. Thanks for responding, do share our details with your neighbours. Mark.

“Excellent service.Easy to order online, Oil arrived 2 days early and a text sent to let me know. Also cheaper than anyone else. Happy customer”

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Great to hear from anothe happy member Janet - thanks! Mark.

“Good to get the text to my phone for delivery, driver also rang to help him find me. However I did not get the email to confirm a delivery was due”

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Hello Sandy, Just to say that it was a shame, considering that we seem to have done everything right, that you chose to give us a somewhat negative review. We did email you, we email everybody on receipt of order and when the supplier accepts the order. The problem lies with Google/gmail accounts, which can block or send these types of email to spam or junk folders. Adding; noreply@theheatingoilclub.co.uk - will help in future. Thanks, Mark.

“very pleasant and professional delivery driver”

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“It was hassle free and excellent value”

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“Great price and quick delivery”

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Thanks for responding Michael, appreciated. Mark.

“excellent service very quick delivery”

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Thanks for responding, great news. Regards, Mark.

“Prompt service with a smile”

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We do try to be happy and quick at the same time! Thanks for responding. Mark.

“price quoted was so reasonable that I worried there would be a catch somewhere. There wasn't. The fuel came when they said it would and took the normal 5 days. I can't recommend this company any higher. THEY WERE PERFECT.”

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That's a wonderful review and so great to hear. Please recommend us to other oil users. Thanks, Mark.

“Followed up to get delivery on time.”

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“The price was very reasonable.”

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“Very good. Saved a quite a bit on the money side. Thank you.”

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“Very good service. Keep the prices realistic to ensure more orders. Not always under your control I know.”

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“It's ok but little long delivery”

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“Delivery was quick and before date. Only draw back was not informed delivery was coming and may not have been in”

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“Heating oil club did everything they said. Good price. Good communication. Delivery on time. Will use again and recommend to friends.”

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“A good price (less than boiler juice) with quick delivery on time.”

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“It's the 1st time I have used The Heating Oil club and they were the cheapest and offered a fast delivery.”

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The heating oil club is rated 4.8 based on 2,741 reviews