The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

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Anonymous

Anonymous // 01/01/2019

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“delivered over the Christmas period . early in the morning,”

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“Very good price and very prompt delivery.l was most impressed as a first time customer”

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We are getting lots of new members which is great. The combination of free membership, great prices and service is working well! Thank you.

“First time: Very competitive. Swift delivery. Second time: Just competitive. 2.5 weeks delivery ..but OK. I am not bombarded via internet. I will continue to use.”

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“The price was 7p per Ltd cheaper than our usual supplier. We were not near low an well.able to ask the 10days for delivery. No problem.”

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Good to see such a great cost saving! Deliveries in some areas were slower over Christmas but it's a very busy time.

“Excellent! £20 cheaper than Boiler Juice and the cheapest I found on the net.”

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We are working hard wth our suppliers to offer great service at great prices - this shows it's working so thank you for responding!

“Price good , and email service was great”

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Great to hear, thank you.

“Delivery made earlier than expected.”

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“My oil was delivered promptly. I will use this company again for my next order, it was £30 cheaper !!”

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Always good to hear when we are making really worthwhile savings for our members - thanks!

“accurate with delivery estimation and informed when arriving.”

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“Oil delivered within 48 hours - 11 days ahead of scheduled date.”

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Great news, good to know that even in busy times we can pull the stops out!

“Placing an Order with the Heating Oil Club, removes all the pressures of shopping around to find the best deals. The service is very fast and efficient.”

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That is exactly what we are about, tanks for your comments.

“I am new to the market and this was my first ever time heating oil purchase. I found the Heating Oil Club website very clear, straightforward to register with and easy to navigate around. Quote was e-mailed to me immediately after I had entered my details and I found this to be competitive with others requested, including other heating oil syndicate prices. I was regularly updated (but not bombarded) with estimated and then confirmed delivery date details and the fuel was delivered on the date advised. Cheery and helpful delivery driver completed this very smooth transaction - System and service worked seamlessly for me. Highly recommended 5 Star service, which I will have no hesitation in using again.”

Helpful Report

Brilliant stuff, we are so glad to hear back when things are genuinely helpful to our members. It's good for our suppliers to see feedback to, thanks.

“The price was significantly better than a quotation that I first obtained from a rival 'grouping' outfit.”

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We are continually working to give great prices and service - please recommend us, having more members is the way we keep our prices down.

“COMPETITIVE PRICES QUICK SERVICE USUALLY BEFORE THE DATE. FRIENDLY STAFF.”

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Lovely response, thanks.

“Very competitive and kept me informed from order to delivery”

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“This was my first time using The Heating Oil Club and I was most impressed with the fast, efficient service I received especially being over the Christmas period. The oil was deliver much sooner than expected and The price was good. Excellent service all round and I will definitely be using them again.”

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Very nice to hear, it was difficult for us and our suppliers over the Christmas period and it's great to hears such positive responses from our members.

“The oil was delivered sooner than expected and was the cheapest I could find anywhere on the Internet, thank you... I will happily be using you again.....”

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Wonderful - thank you! Please recommend us to others.

“Excellent service”

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“I haven’t used many online companies before but I searched for reviews and found great ones, so I thought I’d try! I’m glad I did. The price was so competitive and the delivery was much quicker. The oil was actually delivered by one of the companies I priced directly. I have problems receiving emails on my devices from The Heating Oil Club so I didn’t know when it was coming. They’ve tried to offer a solution but still they come through blank.”

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Glad we got the price and service bits right! (Sorry we couldn't help more on the technical side). Thanks again.

“Given wrong delivery dates , messaged to ask if possible earlier delivery as ran out of fuel ,did not have the courtesy to even reply”

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The heating oil club is rated 4.8 based on 2,741 reviews