The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

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Anonymous

Anonymous // 01/01/2019

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“This was my first order with THOC and I found it to be the cheapest price around. No hassle at all and delivery was on time. Will probably use website again as I like not having to phone around and haggle over the price. .”

Helpful Report

Janet, that is great news and yes, please do come back to us next time. Thanks, Mark. The Heating Oil Club

“Best price and quick delivery”

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Roger, thanks for those kind comments. Regards, Mark The Heating Oil Club

“Easy ordering!! Great customer services!!”

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Ella, that's lovely to hear! Thanks, Regards, Mark The Heating Oil Club

“Good price. Delivered on time. Helpful driver.”

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Thank you Byron for those kind comments. Regards, Mark The Heating Oil Club

“A quick and efficient service with the fuel at a good and competitive price.”

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Thank you Professor Barber, that is really good news. Regards, Mark The Heating Oil Club

“quick clean delivery. less expensive than ordering direct, very pleased.”

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Thank you Thomas, that is excellent to hear! Regards, Mark The Heating Oil Club

“Site is good and easy to understand and to place order. My oil arrived when expected and was delivered in an orderly manner. All in all a very satisfactory transaction - will definitely use again. Thank you.”

Helpful Report

Wonderful to hear Wendy, thank you so much. Regards, Mark The Heating Oil Club

“I use a variety of online sources to get the best price. This time it was the Heating Oil Club: the process was easy with timely confirmation from HOC and the supplier. The bonus was that I received a telephone call the day before delivery: something I always request but that does not always get passed on. No hesitation in using them again.”

Helpful Report

That is all really good news Chris, thank you very much. Regards, Mark The Heating Oil Club

“I was impressed with not only with the ordering and response to the order but also with the back-up when I requested a delivery sooner rather than later, due to my own failure to realise how low I had got. All in all a first class operation.”

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Peter, thank you for responding and is such a positive manner, much appreciated. Regards, Mark The Heating Oil Club

“Excellent service always quick to help and excellant price!”

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Marilyn, thank you again for those kind words. Regards, Mark The Heating Oil Club

“No problem. Oil arrived when we were out but TB had delivered here before. Only glitch, TB sent an invoice apparently asking for payment when we'd paid in advance.”

Helpful Report

Thanks for the positive comments, apologies for the secondary invoice confusion. Regards, Mark The Heating Oil Club

“Good service, best price and prompt delivery”

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Hello Terry, that's great to hear, thanks very much. Regards, Mark The Heating Oil Club

“The oil took 8 days to arrive despite it being classed as an urgent delivery. This was totally unacceptable.”

Helpful Report

Hello Allyson, I realise things didn't work out as we would all have liked but it was a very busy time. We did pressure Certs to deliver quickly but unfortunately, it did not help on this occasion. My apologies again. Regards, Mark The Heating Oil Club

“Good price and service, have used for the past three or four years. Always the lowest price for oil, or very near. Saves the hassle of researching the price every time.”

Helpful Report

Thanks for responding Trevor and for your continued support. Regards, Mark The Heating Oil Club

“Easy to register with HOC, very easy to obtain competitive quote, easy to order. Delivery time from order placement to fill 7 days or less, even in darkest winter, sit back and chill out EASY with HOC”

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Thanks Barry - that's great to hear, will probably get you to write a few more strap lines for us! Regards, Mark The Heating Oil Club

“Quick and easy and very good price.”

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Thanks Robert, great to hear that we are continuing to get things right. Regards, Mark The Heating Oil Club

“very good price @ service”

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Thanks James, these are the two key elements to our members! Regards, Mark The Heating Oil Club

“A good response and delivery, what more do you want.”

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Thanks Graham, that's what we like to hear! Regards, Mark The Heating Oil Club

“Very satisfied order acknowledged immediately and delivery came exactly on time! Good price compared to others.”

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Excellent news Janet, thank you very much indeed. Regards, Mark The Heating Oil Club

“Excellent customer service. Quick & easy ordering system. Delivery was prompt & with no issues. Will be using the heating oil club again!”

Helpful Report

Good news all round Jo, thank you very much for your comments. Regards, Mark The Heating Oil Club

The heating oil club is rated 4.8 based on 2,741 reviews