The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Compared price with another leading online heating oil price comparison site and saved £30.00. A subsequent price drop since delivery resulted in a quote from the aforesaid which was still above what we paid here. No doubt we would have had a better quote subsequent to the price drop from THOC. Will undoubtedly use for future purchases. Contact and tracking all excellent. Thank you THOC>”

Helpful Report

“Price fantastic (the best I could find). Confirmation of delivery also very quick. The only niggle was that as soon as the delivery date came through, I called to request a later date due to me not being home that day. Despite this, the delivery was still attempted. I then had a text saying it would come the next day. I stayed in but it never came. I then had another next saying it would be coming the following day - which it did.”

Helpful Report

“Highly recommend..The whole process is very straightforward from setting up your account to delivery. Definitely 5*.The Isle of Wight is held over a barrel regarding the cost of heating oil so I was delighted to discover the Heating Oil Club which on this occasion was 9 pence a litre cheaper than the Island suppliers price!!”

Helpful Report

“oil delivered on time and cheaper than anywhere else so works fine for me”

Helpful Report

“Good price, easy to order and delivered promptly - what more can I say? Thank you”

Helpful Report

“Ordered on the Friday and it came by the Tuesday so fast delivery :) also cheaper than everywhere else I looked.”

Helpful Report

“Good price and excellent delivery service.”

Helpful Report

“Very pleased with company and delivery 😁”

Helpful Report

“Hi you did very well in fact you did to well. It was delivered about 5 days after ordering instead of about 10 working days you said it was suppose to be so I didn't take the full 1000 litres.”

Helpful Report

“I have to give The heating oil club 10/10 I had a problem which was entirely my fault and Mark resolved this for me and kept me updated by email throughout putting the customer first Great customer service which deserves to be recognised Thank you I’ll be definitely using them again”

Helpful Report

“I have used Heating Oil Club on a number of occasions and cannot fault their service. Plus their price is always very competitive against other similar suppliers.”

Helpful Report

“Good value very competitive on prices. Punctual delivery & prompt refund as over ordered”

Helpful Report

“Very simple transaction from ordering online to the delivery by the driver without anyone at home.Perfect!”

Helpful Report

“Have used the heating oil club for a number of years and have found them cheaper than direct suppliers who I usually check to make sure I'm getting it cheaper. I advise you to try as I'm sure you will agree with me. Deliver arrives quickly and when notified.”

Helpful Report

“Impressed”

Helpful Report

“So easy to use and always the best price. You can't go wrong.”

Helpful Report

“Fantastic service, great communication and most importantly always the best price.”

Helpful Report

“The oil was supplied very promptly and at a good price. I would definitely recommend the heating oil club to anyone looking for a fast and keenly priced heating oil service. I have tried many supply sources including so-called local cartels of 'friends'. On this occasion as on the previous, the heating oil club price was lower and they were quick to respond to my enquiries. Five stars for you guys - *****”

Helpful Report

“The quality of the oil delivered in the summer of 2018 has been so poor that our AGA has twice clogged and needed at full de-coke at a cost of nearly £100 each. I have added Topanol as advised to each delivery My AGA engineer says that some customers are calling him out after 5 weeks for a de-coke after the summer deliveries I have used the Heating Oil Club for some years but I am now concerned that their search for cheap oil suppliers has caused them to buy inferior oil to match quotes. Be aware that you may be buying trouble.”

Helpful Report

Hello Peter, I'm sorry that you've experienced problems but as per my emails to you, the problem cannot be due to the oil, which has to meet very stringent quality control tests at refineries, terminals and distribution depots. The oil delivered to you - and we have supplied you 11 times now without complaint - has always come from the same supplier, the same source etc, etc. I would add that the supplier in question is the largest in Europe and clearly by virtue of that, their standards are very high indeed. We do not use 'cheap oil suppliers' as you call them, mainly because they don't exist. I did explain that an additive should be used with an AGA, we haven't supplied this to you so I cannot verify that it was added to your oil. Your comments have been passed to the supplier, I will advise any response they make in due course. Mark. THOC

“Easy to order, competitive price and quick delivery from local supplier.”

Helpful Report

The heating oil club is rated 4.8 based on 2,741 reviews