The heating oil club Reviews

Name: The heating oil club
Address: Le Phare, High Street, Yelvertoft, Northants
Rating: 4.76

4.8 Rating 2,741 Reviews

96 %

of reviewers recommend The heating oil club

Company Reviews

Metrics

Info

4.8

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The heating oil club:

The heating oil club: bulk-buying fuel to keep heating oil prices down. Get an instant quote online.

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Anonymous

Anonymous // 01/01/2019

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“Site was very good to order from and delivered very quickly. Would recommend the heating oil club.”

Helpful Report

Thank you very much Ms. Church, good to hear those great comments. Regards, Mark The Heating Oil Club

“This was the first time i used the Heating oil club and i was so pleased i did. They were cheaper than everyone else i asked for a price. They arranged delivery very quickly and i would not hesitate in using them in the future.”

Helpful Report

Hi Margaret, thanks for your comments, really lovely to hear them. Regards, Mark The Heating Oil Club

“Excellent price, quick delivery. Will use again.”

Helpful Report

Thank you for those kind words Allyson, that are appreciated. Regards, Mark The Heating Oil Club

“Took a while for the order to be confirmed, but it turned up on the day it was meant to and was much cheaper than I could get by phoning around myself. They could not get quite the full amount ordered in my tank and a refund of the overpayment was made to my account without me having to request it. All in all a good service and one I will use again.”

Helpful Report

Thanks Michelle, good to hear that we are getting everything working well for our members. Regards, Mark The Heating Oil Club

“As someone who always shops around for the best oil price, the heating club oil turned out to be the cheapest. I read the reviews so anticipated a late delivery date so was pleasantly surprised when my oil arrived after only 5 days rather than 8! Well done, if you're still the cheapest next time we'll definitely be using you again”

Helpful Report

Thanks Suzie, that's good to hear and we look forward to helping again next time. Regards, Mark The Heating Oil Club

“Excellent communication. We had a problem with Total Butler but when I messaged Mark it was quickly sorted out. Would recommend and would use again.”

Helpful Report

“good price good service what more can I say I ended up with the same supplier delivering that I used to use but paid less because of buying through The Heating Oil Club, become a member and save money- that's what its all about .”

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“Very quick delivery delivered within 2 weeks money taken on order which means no increase in price later as with oil Club”

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“My oil was delivered the day before I was told it was coming, very reasonable price . Excellent service.”

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“Delivered earlier than expected so a bonus for us.Didn't even know they had been as they were so quiet...and we have 2 dogs who would normally bark! Very good service.Thank you”

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“Always on time, sometimes early and never any problems, a great service.”

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“Easy order and purchase, and respected delivery to avoid an event happening! Thanks...”

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“Everything was fine, the delivery was a day late, which didn't matter, but it would have been nice to have a direct phone line to make enquiries.”

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“Although I don't often buy anything online The Heating Oil Club had made the whole process easy. The oil arrived on time and I have been recommending The Heating Oil Club to neighbours.”

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“Best price at the time, and delivery (by a local company) was quick.”

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“Great service, quick and easy plus cheapest oil I could find.”

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“Brilliant!!!! Would not buy my heating oil any other way. Pity you cannot do it the same with electricity”

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“Very easy contact, oil delivery was prompt, and the price was excellent. Altogether a very efficient service, many thanks”

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“I had problems with the delivery of my oil order from Butler Fuels and was let down on two occasions and in the end a special delivery was made on the Bank Holiday Monday. I have made Mark at The Heating club aware of this situation and I was promised some sort of compensation from Butler”

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“The appointment for oil delivery did not happen. Finally got delivery 6 days later. Poor service. Unimpressed.”

Helpful Report

Hello Derek, Im sorry that your experience with us was not a good one but as you may remember, Certs Energy who delivered to you had a few problems at that time. We have thousands of satisfied customers and I apologise that we didn't meet our own high expectations on this occasion. Mark.

The heating oil club is rated 4.8 based on 2,741 reviews