The Harley Street Smile Clinic Reviews

Name: The Harley Street Smile Clinic
Address: 128 Harley Street, 128 Harley Street, England
Rating: 4.86

4.9 Rating 333 Reviews

97 %

of reviewers recommend The Harley Street Smile Clinic

Company Reviews

Metrics

Info

4.9

Based on 333 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

02074866777

Email:

jill@harleystreetsmileclinic.co.uk

Location:

128 Harley Street,
128 Harley Street
England
W1G 7JT

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The Harley Street Smile Clinic 5 star review on 23rd August 2023

Oliver Richardson

The Harley Street Smile Clinic 5 star review on 6th May 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently had the 8 veneers and whitening procedure and I cannot be happier! The whole process was quick and completely pain free. I was kept informed throughout the whole process and Dr. Maurice Johannes was great! All members of staff were incredibly friendly and welcoming. I could not recommend The Harley Street Smile Clinic more, a real pleasure. It's not often you hear that about a trip to the dentist! My life has changed forever and I finally have the confidence to smile again. Thank you so much”

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Posted 9 years ago

Oh Raphael that's so lovely to hear that it has been life changing for you. I know the feeling - I felt the same when mine were done. We're delighted to know your confidence has been boosted by the process. And thanks for spreading the word. Jill :)

Posted 9 years ago

“Honestly the best decision I ever made! I had veneers done as a child due to fluorosis, but they were very discoloured, my gums had receded a little so there was a very unsightly gap and one of them was chipped. My teeth always bothered me, it was the first thing I would look at in photos and always hated my smile. Then I decided to have them replaced at Harley Street Smile Clinic. It was such a pleasant experience, absolutely no pain involved. Now, I love my smile so much and take as many pictures as possible! It has given me more confidence than I thought I would ever have and I have never looked back!”

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Posted 9 years ago

“Massive thanks to Maurice, Jill and the whole team. Consumate professionals and friendly and helpful throughout the whole process. Whitening and six veneers fitted changed my smile completely, the outcome was better than I could have ever imagined. Couldnt come more highly recommended, almost a year on and everything is perfect!! Thanks guys!!!!”

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Posted 9 years ago

Hey Adam Thanks for that lovely review. So pleased you are still happy with your teeth! You will be due for your annual check up on them soon, Just get in touch when you are ready Adam - it's free of charge. See you soon. Jill :)

Posted 9 years ago

“I used to be so embarrassed to smile for years. I thought that's it I need a change looked up loads of sites and came across harley street smile clinic and believe me you pay for the workmen ship. My dentist was amazing he knew I was nervous and took great care of me. I'm so happy with the end results I smile any chance I get. Would I recommend them hell yeah.”

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Posted 9 years ago

Aww thanks Amy that's very nice of you to say, thanks so much, we really appreciate it. Delighted to make you so happy :)

Posted 9 years ago

“After years of being unhappy with my small, gappy teeth I decided to take the plunge and visit the clinic in March '15. Dr Maurice carefully explained what he could offer me - 6 veneers, whitening and gum reshaping, and also explained step by step of everything that would take place during my treatment. I had been to a previous reputable clinic only a few minutes away from Harley Street and had felt very pressured into having the treatment done but Maurice made me feel at ease and respected that it was a big decision to make. I was absolutely amazed at how informative and helpful the team were and after my consultation I decided to go ahead with my treatment straightaway. I live in Nottingham so I had to take a 2 hour train journey each time which was a pain but I am so glad I did it. I would turn up to the clinic sometimes 45 minutes early to my appointment and would be taken through straight away! Amazing! I must say during two of the appointments I had to have 6 injections to numb the gums - I am absolutely petrified of needles but Maurice's assistant held my hand tightly until he was finished and really made me feel relaxed and supported. Each time I visited I came on my own and as a 20 year old young girl, the process seemed daunting and I'm not afraid to say I was scared but Maurice, Jill, Kat and Maurice's assistant (I can't remember her name) were so calming and reassuring. I am in LOVE with my new teeth and I enjoy smiling in photos which I never would before! I honestly cannot praise The Harley Street Smild Clinic enough! I 100% recommend that if you are thinking about any cosmetic dentistry that you go for it and do so with this clinic. They have changed my life and I cannot thank them enough!”

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Posted 9 years ago

Awww Simone what a lovely review, thank you so much for that! We really appreciate it. As did 'Carli' (the one with the broken fingers lol). So pleased you are so happy with your teeth. It makes our day, it really does. Thanks again and see you for your check up. Take care til then and keep smiling! Jill :)

Posted 9 years ago

“What an amazing team, everyone is super professional, friendly and make you feel welcome, so so happy I chose The Harley St Clinic, now I'm happier than ever!”

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Posted 9 years ago

Oh Marie, delighted to hear that - thank you so much! Jill :)

Posted 9 years ago

“I cannot thank Maurice, Jill and the whole Harley Street team enough for what they did for me. I was very nervous about the whole process of having my veneers fitted. Maurice explained everything to me step by step of what he would be doing. I had support from the team who i contacted via email and social media. I am so pleased with the results of my veneers, it feels amazing to finally smile in photos and have people complementing my teeth. I honestly wish i had them done sooner. Naomi”

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Posted 9 years ago

Thanks so much Naomi for your lovely review. It's most appreciated. And thanks for posting your photos to facebook and twitter - you look amazing! Thanks again, and see you soon. Jill x

Posted 9 years ago

“Without a doubt, the best dental experience I have ever had, Firstly I should point out that I am/was TERRIFIED of the dentist - even a check up would give me a sleepless night. I decided to get 10 veneers to correct the colour and size of my front teeth and The Harley Street Smile Clinic came recommended through a colleague's sister who also had it done. From my initial correspondence with Jill through to the procedures with Maurice himself (which were completely painless and nothing at all to worry about), the service was nothing short of exceptional and I couldn't recommend it highly enough. I am absolutely thrilled with the results and it's the best money i've spent on anything in my life. I receive numerous compliments a week from people about my teeth and the technicians managed to give me teeth that look perfect without looking fake (something I was worried about initially). Even the temporary veneers I wore for two weeks I liked (although nothing quite prepares you for how amazing your smile will look when the 'real' teeth are put on). If you're considering veneers then Maurice is the man for the job... you won't regret it. Thanks to the entire team for making my experience brilliant - Jill can vouch for how worried I was at my initial consultation!!”

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Posted 9 years ago

Wow Sarah what a lovely review! I'm welling up! We know how frightening the whole experience can seem, and having been through it myself I know first hand what those fears are. So glad you are so happy with your teeth and no longer frightened of the dentist. Thanks so much for sharing your experience. See you in a year for your check up. Jill x

Posted 9 years ago

“Words cant express how I feel about this place. Fantastic doesn't seem to be enough! From the first point of contact with Jill to the treatment with Dr Johannes has been outstanding. Jill answered all my queries beforehand (& trust me I sent a lot of emails). I had an initial consultation where Dr Johannes explained what he could achieve with my smile. The second was a 15 minute appt for impressions. The third was to put my temporary teeth in place which took an hour and the fourth was to have my 8 real veneers fitted which also took an hour. Dr Johannes explained absolutely everything what he was going to do & all the way through my appt he kept asking if I was ok and do did Carli who was Dr Johannes' Dental Nurse. To say im pleased with the outcome is an understatement. They are all very caring and make sure your ok and happy. A huge thanks to Jill, Kat, Carli and of course the amazingly talented Dr Johannes who is the most humble man you could ever meet. Thanks for everything! Xx”

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Posted 9 years ago

“I can not begin to tell you how happy I am with my results from Maurice and his team at The Harley Street Smile Clinic. I've dreamed about this smile and never thought it was possible... Sounds so cliché but dreams really do come true! I can't fault anything. The communication was great, very prompt and thorough in everything. Friendly, welcoming, helpful, I couldn't ask for more! Thank you so much :)”

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Posted 9 years ago

“Appalling, The website is misleading, the service is poor and they fail to tell you about restrictions related to their service. I would not recommend.”

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Posted 9 years ago

Hello Laura, I'm Jill and I run The Harley Street Smile Clinic. I think you may have confused our clinic with someone else, as there are many clinics in Harley Street with very similar names, so it is easily done. We take pride in our service and in particular being very up front about what we can and can't achieve from the outset. Even when we cannot help we try very hard to point you in the right direction. Would you mind calling us to double check that it was 'The Harley Street Smile Clinic' based at 128 Harley Street? Our telephone number is 020 7486 6777. Please provide me with details of your contact with us. I am sorry you had a bad experience, but I'm pretty confident it was not with us. We have nothing but happy customers and a negative review can be very damaging if incorrect, so I would like to rectify this if at all possible. Assuring you of our best intentions at all times. The Harley Street Smile Clinic

Posted 9 years ago

“After 44 years in the paperback industry there is only one title that I worked on that I can apply to you my friend, "The Amazing Maurice". You are the consummate professional and top of your tree in what you do. I didn't have this procedure done for vanity but for my own self-esteem, and the result just makes me smile even more. Thanks once again Maurice and to Jill and Cat and the rest of the team. Love Michael.”

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Posted 9 years ago

Hi Michael Thank you so much for your lovely review! Maurice will be blushing as we speak! So glad you are happy with your teeth. See you for your check up next year. Jill xx

Posted 9 years ago

“Maurice has been fantastic throughout my treatment - he is always friendly, welcoming, thorough, honest and extremely skilled in what he does. Jill and the rest of the team do a fantastic job in making sure you are treated with promptly and assist with any questions you may have. I wouldn't hesitate in recommending The Harley Street Smile Clinic.”

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Posted 9 years ago

Thank you Lucy! Lovely comments - much appreciated! So pleased you are happy with your teeth. Keep smiling. Jill :)

Posted 9 years ago

“I had a previous bad experience with veneers so came to Harley Street Smile Clinic to get them corrected. My previous veneers were not straight and they were too dark in colour. I spoke to the lovely Jill over the phone who was concerned for me and was very happy to help. I went for a very thorough consultation with Maurice who explained everything in detail, and even took pictures of my teeth and showed me on a screen what my teeth will look like. From the process of having my old veneers removed to having my new veneers applied, Maurice was so gentle with me and made it a relaxing pain free experience. I now have an amazing dazzling smile and I'm so happy with the overall result. Thank you to Maurice and Jill for an amazing service and great aftercare.”

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Posted 9 years ago

Hi Natasha, I'm so glad we were able to correct the issues you had with your previous veneers. It was great to see you so over the moon with them at your final review appointment. Thank for your lovely review. Jill xx :)

Posted 9 years ago

“For someone who absolutely dreaded going to the dentist , I can honestly say the experience was a 100% stress free. Maurice talks you through the procedure which made all the difference and totally put me at ease. The dental work itself is amazing (I had 8 veneers) and I am regularly complemented on my smile. Without doubt Jill , Maurice and all the other members of staff are at the top of their game and I can't recommend them enough.”

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Posted 9 years ago

Thanks so much James! Really lovely review - much appreciated! I hope we don't see you again too soon (and you know what I mean by that lol!). Jill :) xx

Posted 9 years ago

“I has a great experience with Maurice from Harley street smile clinic. He made sure to get the perfect crowns and veneers that I wanted and I couldn't be happier with the result. For something that seems so meaningless to others, has made a massive impact on my confidence and appearance. Great experience at the clinic aswell, everyone was so friendly and welcoming which made te experience even better!!”

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Posted 9 years ago

Hi Chloe Thanks for writing such a lovely review - we really appreciate it. I'm so glad you are happy with your teeth. Keep smiling! Jill :) xx

Posted 9 years ago

“I can not thank Jill & Maurice enough for giving something I have always wanted...a beautiful smile!!! I was so nervous about having my teeth done but the whole experience was stress & painless free! Jill & Maurice were both amazing and I would recommend them to anyone! Absolutely fantastic and first class service. Thanks again Lucy”

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Posted 9 years ago

Thanks for your lovely review Lucy! It is so nerve wracking I know to have your teeth done. It's a big deal and you need to feel confident you are doing the right thing. I'm delighted you are so happy with the outcome and a little less scared of the dentist now! Take care til we see you next, Jill :) xx

Posted 9 years ago

“Very pleased with my new smile, Maurice managed to achieve the natural lovely smile I was hoping for. Many thanks to the whole team at the smile clinic :) Lauren”

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Posted 9 years ago

“Thank you so much Jill, Kat and especially Mairice at Harleystreetsmile for my great experience and for my amazing new teeth, I'm over the moon with them! There's a new me and although I've had the final veneers on for the best of 12 hours, I've already discovered a new found confidence, and it's all thanks to you! I highly recommend this cosmetic dentist, the appointments, provisionals and finals were completely pain/stress free, and so quick! I was made to feel so comfortable, I put 100% of my trust into Maurice, best decision ever! His work is stunning, the clinic is great, the service is brilliant and the staff, due to their experience and proffesional attitudes, are extremely helpful and considerate, I'm truly overwhelmed, I can't thank you enough!”

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Posted 9 years ago

“Service from Maurice, Kat and Jill was fantastic. I was worried the procedure would be stressful and painful but it was less stressful than a visit to the hygenist and not the least bit painful. I love my new smile...only regret i have is not having it done sooner. Thanks guys!”

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Posted 10 years ago

The Harley Street Smile Clinic is rated 4.9 based on 333 reviews