The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,045 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,045 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding— friendly and professional advice, excellent service, prompt shipment, highly recommended.”

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“Great pens speedy delivery”

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“Speedy efficient service. Ordered and delivered in good time.”

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“Small purchase of notepaper delivery quickly and efficiently”

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“I came across The Hamilton Pen Company for the first time as a result of a Google search for a Caran d'Ache clutch pencil that had been recommended to me. They had the item in stock at a very reasonable price as well as spare leads. I placed my order and received an email shortly afterwards on the same day informing me that it had been despatched. I received the items 48 hours later, well packed and in good order. Overall, I am delighted both with the items I purchased and the excellent service from the seller. Highly recommend them to others.”

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“I have made several purchases and have always been very pleased with the service received”

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“Prompt efficient service. One of the few places I can still find writing paper and fountain pen ink.”

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“Fabulous service as usual. Nigel very kindly sent me a couple of photos of an Esterbrook pen I was interested in purchasing. My order was processed and delivered as stated. I also ordered some Legami erasable rollerball pens and in addition to having amusing guises (shark,cat etc) the ink really is erasable!”

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“everything goes very nice . i like the store”

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“Pleased with the whole process from ordering to delivery and the quality of the products”

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“Product arrived very promptly in perfect condition.”

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“I was going to write a favourable review, but having just tried to sign into my account to check on my last purchase I am being made to jump through hoops and click on photos to prove I am not a robot!!! After half a dozen attempts and still no joy this is extremely tedious, especially as the quality of some of the photos is less than great. For the record, I have generally been pleased with my purchases from your company, however I had not appreciated that my last purchase (Fisher Space Pens) were not refillable, or as far as I can tell they are not. They're lovely pens, but somewhat pricey for a single use item. So the jury is out on whether or not I shall shop with you again (if indeed I am able to given my experience detailed above).”

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Hi Catherine I am a little disappointed to read your review of our service. Security of customer information is of paramount importance in this day and age so we do have systems in place to safeguard information. From time to time this does cause some inconvenience to customers but the safeguard is there for a very important reason. I do however agree that some of the photos on systems that require you to tick boxes that contain a certain item are often not as clear as they might be, particularly when viewed on a mobile phone or tablet rather than a full size computer screen. Unfortunately we cannot change these as it is a system parameter that is randomly generated. With regards the Space Pens you purchased, these are refillable with the standard Fisher refill and can be accessed by unscrewing the chrome metal nose cone. Kind regards Nigel

“I always know that when l place an order it will arrive the next day.”

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“Good updates, fast delivery.”

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“Much cheaper than wh Smith even with postage , timely delivery”

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“I was very impressed ordering from Hamilton pens for the first time . My order was dealt with and despatched immediately.”

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“Fast delivery. Quality bits. Best price I could find. Good condition on arrival. Packaged nicely.”