The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,095 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding communication and personal customer service, with the added benefit of keen pricing and next day delivery. Highly recommended.”

Helpful Report

Thanks mark! Really glad to hear you were happy with everything! Nigel The Hamilton Pen Company

“Product arrived very quickly and is just what I wanted.”

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Hi, Mike, Thank you for your time providing us with feedback, it is greatly appreciated. We are glad to hear that you are happy with your purchase. Hope it does the job well for you! All the best, Alex The Hamilton Pen Company

“Lovely lamy, for a good price, speedily delivered for a present. Friendly helpful people to deal with Highly recommended”

Helpful Report

Hi, Mark, Glad to hear you received your item in time and are happy with shopping experience. Thank you for your feedback, we greatly appreciate your time. All the best, Alex The Hamilton Pen Company

“The items I purchased arrived within 2 days and all very well packaged. Unfortunately one of the items was incorrect (wrong nib size sent), however I rung Hamilton Pen Co and I had the correct nib size with me the very next day with a complimentary ink refill to try (bright orange - fab!) and a SAE to send the other one back. Would highly recommend this company and will definitely be purchasing from them again :)”

Helpful Report

Thank you very much for the lovely review Jaime! We are very happy to hear that you were pleased with the service on the whole. We do apologise again for the minor hiccup, but glad we could resolve it quickly for you and that you were happy with the outcome. All the best! Alex The Hamilton Pen Company

“Good prices, very fast delivery.”

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Thank you for the feedback Steven! Nigel The Hamilton Pen Company

“Fast and simple order and delivery”

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Thank you for your feedback Deena! Nigel The Hamilton Pen Company

“All round good customer experience, Web site easy to use and order from, prices are keen and delivery almost as fast as an email. Will buy here again”

Helpful Report

Thank you for your time and feedback Alec, very much appreciated. We are glad to hear that the service was up to scratch and are grateful for your custom! Enjoy your evening, Alex The Hamilton Pen Company

“All round good customer experience, Web site easy to use and order from, prices are keen and delivery almost as fast as an email. Will buy here again”

Helpful Report

“Well-designed and easy-to-negotiate website, keen prices (especially when discounted!) and speedy, secure delivery combined with email updates made the whole process a pleasant experience. I've bookmarked this one for future use!”

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Thank you for the feedback David! We are glad to hear that everything was up to scratch. Enjoy your day! Nigel The Hamilton Pen Company

“Very easy to navigate website with load of ways to find exactly what you're looking for. I found what I was looking for very easily and setting up an account was a doddle, as is paying by PayPal like I did. All the items I looked at were very keenly priced - and taken with a discount code they are as cheap as anywhere else I've found. The purchase was despatched immediately and I received a parcel the next day containing one immaculate and well packed pen and a box cartridges exactly as ordered. Great prices, easy to use website and fast free delivery. Excellent service across the board.”

Helpful Report

Thanks Ray for the glowing review! Glad you the whole experience as a whole was of a high standard. All the best, Nigel The Hamilton Pen Company

“I ordered another journal - my third - I love the quality and really love the triangular pencils! I want to buy more of both... I also bought violet smelling ink GORGEOUS! I want to buy more ink ( as I am a fountain pen addict!). Service excellent, speedy and goods well packed and protected in transit. Thank you Hamilton Pen Company BRILLIANT in every way...”

Helpful Report

Thanks Alex for the wonderful review! Glad you are happy with everything. We agree, the journals are lovely indeed. I really like the cushioned feel to the covers! Makes for a high quality finish. We are running 10% off everything at the moment which started a day or 2 ago. Feel free to use that on your next order if you require anything else... Just use TAKE10 on checkout. Have a good day! Alex The Hamilton Pen Company

“Quick delivery, products as advertised. Negative point - website stated two different reductions for buying 3 refills but neither discount was applied.”

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“Pencil was well packaged and shipped immediately. Very easy to do business with, and will most likely be a repeat customer in the future.”

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Thank you for the kind words Brandon! Glad to hear that it got out to you safe and sound. All the best from the other side of the pond. Alex The Hamilton Pen Company

“They have a wide choice and at prices. If any one is in doubt- don't be it was soo speak and contact is great. Donna”

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Hi Donna Thank you for your feedback and kind words. Glad to hear that you were happy with the service. Alex The Hamilton Pen Company

“Great!”

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Thanks for the feedback Emma! Alex The Hamilton Pen Company

“Excellent customer service and very speedy delivery to.”

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Glad to hear the service was up to scratch Mark! Thank you kindly for your feedback. Have a good week. Alex The Hamilton Pen Company

“Cheap price and very good delivery.”

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Thank you for the feedback Matthew! Glad to hear that all went smoothly. Have a great weekend. Alex The Hamilton Pen Company

“Extremely efficient service. Thank you”

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Thanks Anne for the feedback! Glad you were happy with the service! Merry Christmas & Happy New Year! Alex The Hamilton Pen Company

“The inks arrived quickly and in excellent packaging - many thanks!”

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Hi James. Thank you for the review. Glad to hear the inks arrived swiftly and safely! Merry Christmas. Nigel The Hamilton Pen Company

“Great company - really impressed with the service and the product - Thank You”

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Thank you too Vincent for your custom! We are pleased to hear that you were impressed with everything. Very kind of you to review. Thanks again. Nigel The Hamilton Pen Company

p.s. Merry Christmas!

The Hamilton Pen Company is rated 4.9 based on 3,095 reviews