The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,114 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service; disappointed by the shipping charges.”

Helpful Report

Alasdair Why on earth would you be disappointed at being charged £1.50 for post and packing when you purchase an item for £4.90? Our biggest competitor would have charged you £4.99 for the item and £2.50 for postage! The cost of sending a large letter with Royal Mail is £1.29 and we also have to pay vat from the £1.50 we charge making the net revenue to us £1.25, 4p less than we have to pay to send the item. The padded envelope costs around 8p so we actually charge you 12p less than it costs us and that disappoints you??

“Luv these pens have been using them for years.”

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“I was able to buy the cartridges I wanted until I found this company. It was quick and easy to order and the delivery was equally quick. I will use this company again.”

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“I would recommend Hamilton pen the service was 100% delivery 100% .I received my delivery at a good price.”

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“Excellent service, very happy with the products”

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“The pen seems reluctant to write with a loot of pressing on plain paper to get it ging”

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This is clearly an indication that the refill in your ballpoint pen is at fault. If you had contacted us we would have happily sent out a replacement refill but you didn't.

“Telephoned to enquire on availability of a particular item. Very friendly service received and all sorted within minutes.”

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“The only place I go to buy my pens. Brilliant service and always great advice.”

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“Thank you so much for the fast delivery, really happy with the products.”

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“Very efficient. Brilliant price for the pen. Happy to use company again in the future.”

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“Refills I'd ordered arrived so quickly, very impressed. Nice choice of colours too. Good to be able to write letters again”

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“Bought as a gift - recipient very pleased. Fast delivery and good communication.”

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“Excellent.”

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“Prompt and efficient service.”

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“Quick delivery, well packaged and at a great price.”

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“Thank You so much !”

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“Excellent service and product Thank you”

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“The order was delivered in just two days and at a very good price. There is nothing else to say other than excellent service. Thank you.”

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“Brilliant and very prompt service To be recommended”

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“Very quick delivery, and extremely helpful customer service , which goes above and beyond what you'd expect. Would highly recommend”

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The Hamilton Pen Company is rated 4.9 based on 3,114 reviews