The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,093 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The on line service was first class and both the purchases arrived quickly and safely. I would not hesitate to recommend Hamilton Pen Company for reliability and quality of service.”

Helpful Report

That's great to news. Thank you for shopping with us Richard and leaving your feedback. We're really pleased to hear that you were happy with everything. Hope you are enjoying your weekend!

“I ordered at 9:30 on Monday and i had the order in my hand at 2:30 the following day. Just exemplary service. The price was unbeatable and the product as described. Simply Superb. The range is extemsive and top notch will return again and again”

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Ah excellent. We're really pleased to hear that you were happy with everything Andrew! Hope you are enjoying your weekend.

“Quick delivery.”

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Thanks for the feedback and shopping with us Katie! Have a lovely weekend.

“Really prompt overseas delivery even at a busy time of the year. The quality and condition of the order was great, even though it had travelled halfway around the world!”

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“super quick service - thank you”

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You're welcome and thank you for shopping with us! :)

“After searching the internet, I came across The Hamilton Pen company,, I was impressed with the selection of pens offered on their website, along with the easy process to select, order and pay for my pen. The pen arrived very quickly, well packaged. I am very satisfied with the service.. Top Marks!”

Helpful Report

Brilliant. Thank you for shopping with us Martyn and taking the time to leave such a lovely review.

“Having never use this company before I was pleasantly surprised with their prices and the very reasonable P&P charges. These factors were enhanced by the speed delivery of the items ordered.”

Helpful Report

Thanks Paul, what wonderful feedback. Glad you were happy with the service and thank you for shopping with us.

“Nice pen. Delivery took 8 days. I was about to call the company when I got in from work to ask where my pen was. It was on the mat when I got home so no need.”

Helpful Report

Hi Marilyn, Apologies for the delay. This was an issue with Royal Mail and the influx in deliveries due to Black Friday/Cyber Monday. We're glad it got to you eventually. Usually orders are with customers within 1-2 days so we were disappointed too to hear of some delays. Thank you for shopping with us and leaving your feedback :)

“Haven’t received order And you want a review so I’ve brought products from a stationers as my son requires help”

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“Easy to deal with and arrived safe and sound before I knew it.”

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Thanks for shopping with us Donald!

“Excellent service again, quick delivery and an extra 10% for Black Friday. Fantastic although did wonder what happened to the free gift this time?”

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Thanks again John. Sorry about the issue with the free gift, we've got those packed up and ready to go out today. Alex

“Lovely Hebrin inks, look beautiful on the page.”

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“Nice item quickly dispatched but Royal Fail really took their time ! Would use Hamilton’s again”

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Haha. Royal Fail! Yes they did fail us, you and many people a little last week. Unfortunately Black Friday / Cyber Monday created a backlog. I'm pleased to hear you would use us again though! Thank you for shopping with us and taking the time to leave your feedback.

“Very please woth the speed and delivery of my pen. But am disappointed with the limited chose of nibs”

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Hi Terry, thank for shopping with us and leaving your feedback.

“Good discount, which helped and spurred me on to buy two pens. Delivery time was good. Site was easy to use.”

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Thank you for shopping with us Kay and for leaving your feedback. Have a good day.

“Very efficient”

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“Swift delivery of a quality product at a very competitive price.”

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Thank you for shopping with us Terrence and leaving your feedback. Very much appreciated.

“Good range and a few unusual items. 10% discount. Prompt service. What's not to like.”

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Thank you for shopping with us and for your review Roy. We're pleased to hear everything was as expected. Nigel

“Excellent products, ordering is simplicity itself and delivery is as promised. Great service well done.”

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Thanks for shopping with us and taking the time to leave your feedback Ian! We're pleased that you were happy with everything. Thanks again, Nigel

“Excellent service but was sorry not to get my free gift with my package”

Helpful Report

Hi Charlotte, I have just checked the order and can't see the free gift on there. In order to get the free gift it has to be manually added to the basket when prompted. Perhaps this was the issue? But in any case sorry I'm very sorry for the confusion. We're getting those packed to go out for you tomorrow. :) Have a good day and thank you for shopping with us! Alex

The Hamilton Pen Company is rated 4.9 based on 3,093 reviews