The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,120 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 19th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great doing business with you. Very fast and efficient delivery. Would definitely recommend and will use again.”

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“Excellent service”

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“Pen case arrived on time however the snap closure was broken. I had to had to get it repaired. If HPC had tested the snap closure before shipping it would have been apparent that it was faulty. You asked for my opinion you got it.”

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Well here's my opinion. I'm sorry that there was a problem with your item. We review our suppliers regularly along with the quality of their products and those that do not meet our criteria are not stocked. To unpack every item we sell and check that everything is 100% in order before despatch is frankly just not possible, we rely on the integrity and quality of our vetted suppliers as do all retailers the world over. If there is a problem with an item purchased the normal thing to do would be to contact us to resolve but you chose not to. As we are only a 10 minute drive away we would of happily dropped a replacement over for you.

“I ordered two Visconti refills from The Hamilton Pen Company. Unfortunately, one of them was out of stock and had been discontinued by Visconti. It was a little disappointing that this was still showing as available on the Hamilton website. However, Hamilton were very good about it, refunding me both for the cost of the unavailable refill as well as the entire postage cost for the whole order, which was above and beyond what was expected. The refill prices were pretty competitive.”

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“fast efficient service, thank you.”

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“Thanks for sending the pens very quickly.Much appreciated .”

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“An excellent service with immediate delivery. Top-quality writing equipment not easy to find elsewhere and at reasonable prices.”

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“Excellent all round. A quality company.”

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“Small item ordered but what prompt delivery. Brilliant service.”

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“My order for 3 pens came to my house with only 2 in the packet, it was sellotaped, with The Hamilton company sealant on the opening part missing. Must have been re-sealed by Royal Mail sporting office. Hamilton sent me another pan replacement very quick. I would defiantly used them again with that good service”

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“Good selection of products. Quick service”

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“Super quick delivery of propelling pencil refills at a great price. Highly recommended”

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“Very reliable, friendly service. Happy to advice and consistently fast delivery.”

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“Efficient service. Good product!!”

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“Good service, fast delivery, no issues. Not sure what relevance wine vouchers have when ordering stationery, though, just more recycling as far as I'm concerned...”

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“Great service, quick delivery and competitive price. Thank you!”

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“Excellent service. Large selection, ordered on line on Friday and delighted when they arrived Saturday morning. One small point. One of my debit cards listed had passed its expiry date but I was unable to enter the replacement card number.”

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“Excellent service - prompt delivery and delighted with my cartridges. I can start writing letters again!”

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“Ample stocks for the sort of pens I was looking for, fast arrival and more affordably priced than some other online pens retailers.”

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“Pens arrived quickly and as per order”

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The Hamilton Pen Company is rated 4.9 based on 3,120 reviews