The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,095 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Write Your review

Tell us how The Hamilton Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Hamilton Pen Company 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quick speedy service all round, thank you. I will definitely be back for more pens when I need them. The discount on the multiple pens was a really nice incentive to buy 10 at a time as well.”

Helpful Report

“Great product, very fast delivery!”

Helpful Report

“Very happy with the quality of the pencil and the speed of delivery. A few spare leads would have been handy.”

Helpful Report

Hi Fred, Thanks for your review. We are glad to hear the pencil made it to you safely and speedily! Many Thanks for your custom, Alex The Hamilton Pen Company

“Very fast delivery. The box was wrapped properly to prevent any damage of the pen. Will surely buy from the Hamilton Pen Company again for my next Lamy pen.”

Helpful Report

Hi Paul, Many Thanks for you review. Glad to hear that everything was up to scratch. Have a great day! Alex The Hamilton Pen Company

“Excellent service - quality products. Very Reliable seller.”

Helpful Report

Thanks for the review Lucas! Glad you were happy with the service! Have a great day! Alex The Hamilton Pen Company

“The Hamilton Pen Company has become since my the first purchase my best place to buy pens from. Their kindness, attention to details and expertise are unparalleled. A true model for anyone”

Helpful Report

Thanks again Marco for your custom and kind words! Glad you were happy with everything. Have a great day. Nigel The Hamilton Pen Company

“If there are ink writing sample instead of digital color image for the every De Atramentis ink, it would be better. Because my De Atramentis Marone ink is almost black rather than a greyish brown that shows on the digital color image. J. Herbin 10ml ink were great. The parcel has been well packed.”

Helpful Report

Thank you Yifan for the review. Your advice regarding the De Atramentis has been noted and we shall look in to adding a picture of an actual sample for the colours. Glad you were happy with the packaging. Hope you have a great week! Alex The Hamilton Pen Company

“Fast delivery and no problems.”

Helpful Report

“Simply the best buying experience you can dream of. A wonderful catalogue, excellent work ethics, an incredibly committed and dedicated post-sale attitude towards the client joined to an unsurpassed expertise in the field make The Hamilton Pen Company the best retailer I've ever bought (pens) from. Thank you all”

Helpful Report

Thanks Marco! We really appreciate the glowing feedback. It means a lot to hear that you are pleased with the whole experience. A great choice in pen too I might add! A personal favourite or mine. Have a great weekend! Alex The Hamilton Pen Company

“I will definitely be buying more pens and ink from Hamilton Pen Company. The prices are good, delivery was speedy and the customer service is excellent. I have added this company to my bookmarks for lots more orders.”

Helpful Report

Thanks Ro! We are very grateful for your feedback and are pleased that you were are happy with the service. Have a great weekend! Alex The Hamilton Pen Company

“Fast delivery and no problems.”

Helpful Report

Thanks for the feedback David! Glad you were happy with everything. Nigel The Hamilton Pen Company

“Efficient, appropriately packing - and used royal mail, so I wasn't chasing couriers!”

Helpful Report

Thanks for the feedback Sally! Glad everything went smoothly. Nigel The Hamilton Pen Company

“Fantastic service - great value, really quick delivery and excellent choice of products. I bought a Caran D'Ache 'Pop' pen and am thrilled with it. Fun colours and design.”

Helpful Report

Hi Barbara! Thanks for your review, we are very grateful for your time. Glad that your popline got to you swiftly and you are happy with it. They are brilliant pens indeed! Hope you have a lovely weekend, Alex The Hamilton Pen Company

“Great product, great price, fast delivery. What more could I ask?”

Helpful Report

Thanks Kevin for your feedback. Glad to hear it was swift and you were happy with the pricing etc. Have a lovely day! Alex The Hamilton Pen Company

“excellent service and products made for a great transaction. really pleased with being about to find the pens I was looking for from a great online source.”

Helpful Report

Hi Malaka Thanks for your feedback. It's great to hear you were pleased with the service. Alex The Hamilton Pen Company

“I wanted to buy a pen for a birthday present, always liked Space Pens and think they make ideal presents, so I bought two and they arrived very quickly. The price was good too and i know the girls who are going to have them for their birthdays will just love them.”

Helpful Report

Many thanks for the feedback Brian. The Space Pens certainly do make for great presents and collectable items. Glad to hear they got to you safe and sound. All the best, Alex The Hamilton Pen Company

“Exceptional range of products. Very good value and service, I have no complaints and confident enough to order in the future.”

Helpful Report

Hi Michael, Thanks for your review and feedback, we appreciate your time. Glad to hear that the service was up to scratch. Alex The Hamilton Pen Company

p.s. Have a great weekend

“Great products at great prices, very fast despatch!! Will definitly be using this company again. Thank you.”

Helpful Report

Thanks for the feedback Hayley! Greatly appreciated. We are glad to hear that everything went smoothly. Have a good weekend. Alex The Hamilton Pen Company

“What can I say. This company oozes professionalism. The order process was quick and easy and I was constantly kept up to date with the status of my order. Delivery was hasty and my pen was well packaged. I get the impression that their customer service is paramount to them. I cannot recommend The Hamilton Pen Company enough. Thank you”

Helpful Report

Hi Anthony, Thank you for your wonderful feedback, it really is appreciated! It's great to hear that you found our service to be up to scratch. We do try to achieve a high standard or customer service and going forward hope to maintain it. Hope you are enjoying good weather where you are too! All the best, Alex The Hamilton Pen Company

“Great service. We were quickly informed that our product was not in stock and given a number of options as well as an apology. We opted to 'wait longer' for the product to be ordered in and we were surprised at how quickly it arrived. Even though the item was ordered in it still turned up much quicker than orders we have placed with other companies!”

Helpful Report

Hi Kim, Thanks for your review and generous scoring. We are glad to hear that you were happy with the service and speed of delivery all in all! Apologies again for the minor hiccup with the stock situation on your order. Have a lovely bank holiday! Alex

The Hamilton Pen Company is rated 4.9 based on 3,095 reviews