The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,095 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

Write Your review

Tell us how The Hamilton Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Hamilton Pen Company 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My pen arrived the next day which was fantastic bearing in mind the post was free. It came with a gift box and looks great. I can't fault the service that I've received and will definitely use Hamiltons again.”

Helpful Report

Hi Helen, thanks for your review. Glad everything arrived swiftly and in good order and that the whole experience in general was positive. Have a great weekend! Nigel The Hamilton Pen Company

“I ordered 2 Lamy ballpoint pens on-line. It was easy to identify what I wanted and to place the order. The price was competitive and there was no additional charge for postage. Overall, a very good service!”

Helpful Report

HI Peter, thanks for the update and review. We are glad to hear you were pleased with the overall service. Take care and have a great week. Alex The Hamilton Pen Company

“Really impressed with the service from Hamilton, and the pens arrived next day.”

Helpful Report

Good Morning Emma and thank you for your feedback! Glad to hear that your pens got to you quickly and that you were pleased with the service. Have a great Sunday! Alex The Hamilton Pen Company

“I rate this company highly, super customer service and very fast delivery - already a returning customer and no doubt - will be back to but more A+++”

Helpful Report

Thank you Andrew for the feedback! We are delighted that you rate our service. Enjoy your Sunday! Alex The Hamilton Pen Company

“Hamilton was the only source for a pen I wanted. Their Website was easily navigated, their service was prompt and my purchase was packaged carefully. Excellent !”

Helpful Report

Glad to hear that you were happy with the whole experience Max! Thanks for the feedback too! Alex The Hamilton Pen Company

“Hamilton offered the best price. Parcel arrived well packaged by prompt first class post (24hrs). Item was as described. Great service. No complaints or problems.”

Helpful Report

Hi Philip Thanks for the feedback. I'm glad to hear that your experience was positive and the price was right! All the best, Alex The Hamilton Pen Company

“Exactly what I wanted and delivered very quickly - many thanks”

Helpful Report

Hi David Thank you for your feedback. I'm glad to hear you were happy with the service and thank you very much for your custom! All the best, Nigel The Hamilton Pen Company

“Excellent service ! The pen was expertly packed in a very secure box.....great! Many thanks for a wonderful swift pleasant transaction. It all went so smoothly I can hardly believe I only placed my order on Friday at 4 pm ! and it arrived first post Monday. A credit to you ! You need another star in your review. EXCELLENT !”

Helpful Report

Thank you for your feedback Trevor! Glad the experience was positive and the postage and packaging met a high standard. We hope you enjoy the pen for years to come. A true masterpiece. All the best, Nigel Hamilton Pens

“Service was good and quick, however, I was disappointed to see the same pens for about 60% cheaper on a popular online retail website. I wish I'd have checked before purchase. This is why I've rated good vs. very good.”

Helpful Report

Hi Stuart, Thanks for your review and feedback. We are sorry we couldn't match the price you found on another website for this product on this occasion. After receiving your review we have had a good scout around to see if our price is competitive compared to our other competitors and have found it to be cheaper then all bar one which is offering a major discount on quantities of 12. Unfortunately it's hard to compete against these massive reductions, but we hope that you will shop with us again and we will try our very hardest to keep on top of the competition and keep offering low prices. Many Thanks, Alex Hamilton Pens

“Excellent customer service and product, will shop again soon @ Hamilton's”

Helpful Report

Glad you had a good experience Sheena! Your custom is much appreciated! Look forward to your business in the future! All the best, Alex Hamilton Pens

“Great service and great price. Thanks!”

Helpful Report

Glad to hear you received your goods and are pleased with your pens Alan! Many thanks for your feedback, have a great day! Nigel Hamilton Pens

“I was very impressed by the efficient friendly service I received and the speed at which the order was completed and forwarded to its recipient. Within 24 hours! Well done! We will do business again.”

Helpful Report

Hi Michael. We are glad to hear that your order was received in good time and that the experience was pleasant. Look forward to doing business again! Thank you for the kind words, Alex Hamilton Pens

“The Hamilton Pen Company were really good in processing my request which I think at the time was out of stock however they promised to dispatch as soon as the item arrived, which was a certain sized Pilot Parallel pen. I wanted to use this company as I felt the offers of similar products on the internet market were not the same and this company offered the pen at a reasonable price. I also needed a certain pen converter which I was having difficulty in finding at the time. I think the Hamilton Pen Company is very well worth a first visit for any items of stationery. Their prices are quite competitive.”

Helpful Report

Hi Lez. Many thanks for your review. We are glad you were happy with the overall shopping experience with us and that you believe us to be competitively priced on quality products. Sorry about the issue with stock, this is a very infrequent issue which we will make sure to keep a close eye on. We look forward to your custom in the future. Have a great day, Alex Hamilton Pens

“I have bought several different items from the Hamilton Pen Company over the last few months, including Kaweko Sport pens and cases. I particularly fell for the raw aluminium Sport design and treated myself to the whole set! I get daily pleasure from using these as they not only perform really well but also look lovely. I have spoken to the owner on the phone about which refills to use and he was very friendly and helpful. The prices are competitive and everything has always been delivered well packaged, intact, and quickly. I will continue to buy from this company as I have great confidence and trust in the service given and I would recommend to anyone.”

Helpful Report

Thank you for the review Anne! We hope we can continue to please you with our service, prices and support. Looking forward to doing business with you again soon! Am fond of Kaweco myself. All the best, Alex Hamilton Pens

“I am in the USA. My order was processed and shipped in a timely manner. Hamilton did some research for me to see if they could acquire a certain pen. They went above what most stationery sites will do. Hamilton has a great variety of pens. Love your company”

Helpful Report

Hi Teresa. Thank your for your review. We are glad you had a positive experience with us. It is important for to us to go that extra mile and we are glad we could do this for you! All the best from the UK. Alex Hamilton Pens

The Hamilton Pen Company is rated 4.9 based on 3,095 reviews