The Hamilton Pen Company Reviews

Name: The Hamilton Pen Company
Address: Unit 10 Trident Park, Poseidon Way,, Warwick
Rating: 4.90

4.9 Rating 3,070 Reviews

98 %

of reviewers recommend The Hamilton Pen Company

4.9

Based on 3,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Hamilton Pen Company:

Hamilton Pens is a UK based online store for Pens, Pencils, Refills, Journals and Accessories of all kinds.

We stock a wide range of brands which is growing literally on a daily basis, so you can bet that we have you covered!

We offer free first class shipping on all orders over £20 in the UK and have no limits on how small or large your order is. Each one is as important as the last and will be processed swiftly and with great care.

Keep writing!

Visit Website

Phone:

01926 962765

Email:

info@hamiltonpens.com

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The Hamilton Pen Company 5 star review on 4th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Outstanding customer service! Quick response to emails. Sent me a brand new pen when I broke mine - completely free of charge and without me even having to send back the old pen. Fantastic company in every respect.”

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“Excellent quick service”

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“Very quick delivery and well packaged. Even came with a disinfectant wipe.”

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“Very pleased with the quality of product and delivery timescales.”

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“Excellent service”

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“Quick turn around of my order. Thank you.”

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“Brilliant. Superb. Great products and really first class consumer service. I no longer look for real shops for pens and paper. I will always now just use Hamilton! Can’t praise enough!”

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“Prompt delivery . Well packaged . Quality item .”

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“Polite and excellent service.”

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“Gorgeous quality bought for my elderly friend who still loves to write "a nice" letter.”

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“Great, speedy service.”

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“Very swift service. Excellent.”

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“Excellent product range, very quick shipping and competitive price.”

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“arrived on time product just great”

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“Excellent service, quick delivery, impressed with the sanitary wipe enclosed.”

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“This was purchased as a present, and the recipient is delighted with it. It appears to be well made. I was surprised at the speed of its arrival.”

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“Dealing with The Hamilton Pen Company was a pleasure. The order processing and dispatch was fast. Due to the global situation the post service had not delivered the fountain pen some twenty days after ordering it, so I sent an email asking for support; the reply came the next day with the tracking number and the link from my country's post office service. When I received the fountain pen (it took a little over a month), it was packed safely (which is crucial when such an item is traveling across Europe), with the invoice and an alcohol wipe (which is thoughtful). The fountain pen was as ordered (nib, cartridge, box). In all fairness, it was a very positive experience. I would gladly recommend The Hamilton Pen Company to anyone reading this!”

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“I have not receive the pen yet. Thank you”

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Hi If you check the tracking you will see that your pen arrived in Athens at the beginning of January and on the 15th was on its way to you - https://www.elta.gr/en-us/personal/tracktrace.aspx Unfortunately we cannot influence the speed at which the Greek postal service operates.

“delivery good but some of the pilot g-tec c4 pens i ordered might be old stock. the ink doesn't flow that brilliantly. nonetheless they are the best pens of their kind on the market and your prices are good.”

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I can assure you that all our G-TEC-C4's have been received from Pilot within the last 6 months so are certainly not old stock.

“The pen hasn’t arrived after 8 days”

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Your pen did not arrive because you did not give your correct address so Royal Mail have returned it to us - they do need the number of the house you live at to be able to deliver! Please respond to the email we have sent to you so that onward delivery can be arranged...

The Hamilton Pen Company is rated 4.9 based on 3,070 reviews