The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,022 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Tuesday not shipped till Thursday it’s now Monday and still not here”

Helpful Report

Posted 2 years ago

HI Thank you for your review, we have now amended our review time scale. Im glad to see your order arrived in the time frame of 3-7 working days. Kind Regards The Golf Shop Online

Posted 2 years ago

“Will use the golf shop online again excellent service,two days from order to delivery thankyou”

Helpful Report

Posted 2 years ago

Hi Angus, thank you for taking the time to rate us. We are so glad that you're happy with your recent purchase and that you consider us for your next one. Have a good season of golf ahead and we look forward to seeing you again at TGSO.

Posted 2 years ago

“Very good service and competitive pricing . Speedy delivery .”

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Posted 2 years ago

Hi Ian, so glad that you're happy with your recent purchase and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 2 years ago

“Bought new golf shoes, one of many purchases now which have been good value, delivered quickly and without fuss. Excellent service.”

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Posted 2 years ago

Hi Derek, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 2 years ago

“My first order was delivered promptly the next day as quoted by the golf shop on line.Thanks”

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Posted 2 years ago

Hi John, thank you for your review and pleased your order reached you promptly and that you're happy with it. Hope you get plenty of golf in this year.

Posted 2 years ago

“Excellent speedy delivery, can't fault the service”

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Posted 2 years ago

Hi Ben, it was a pleasure serving you. We really appreciate you taking the time to share your feedback and we hope you'll come and see us again soon at TGSO.

Posted 2 years ago

“Delivery delayed but probably due to strike?”

Helpful Report

Posted 2 years ago

HI Thank you for your review, we have now amended our review time scale. Im glad to see your order arrived in the time frame of 3-7 working days. Kind Regards The Golf Shop Online

Posted 2 years ago

“Excellent service and good value”

Helpful Report

Posted 2 years ago

Hi Kazys, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 2 years ago

“Package still not delivered”

Helpful Report

Posted 2 years ago

HI Thank you for your review, we have now amended our review time scale. Im glad to see your order arrived in the time frame of 3-7 working days. Kind Regards The Golf Shop Online

Posted 2 years ago

“No problems ordering online with The Golf Shop Online, however still havent received the balls ordered despite their notification that they have been sent. The problem may lie with the Post Office and possible disruption due to industrial action. Surprising though as Under Armour have twice delivered this week in less than 24 hours. Delivery not received as at 14:55 2 Oct.”

Helpful Report

Posted 2 years ago

Hi Martin, thank you for the rating and understanding. However, we're very sorry to hear about the delay. We work hard in making sure orders leave us as quickly as possible and our goal is always to get products to our customers as soon as. We hope to see you back at TGSO soon.

Posted 2 years ago

“Can’t fault it at all Did exactly what it says on the tin Ordered it, they delivered it Also got 5% discount Definitely use again”

Helpful Report

Posted 2 years ago

Hi Dean, thank you for taking the time to rate us. We are so glad that you're happy with your recent purchase and that you consider us for your next one. Have a good season of golf ahead and we look forward to seeing you again at TGSO.

Posted 2 years ago

“Items have not been delivered”

Helpful Report

Posted 2 years ago

Hi , Thank you for your review, and for informing us that you popped the incorrect post code on your order. I can now see that this has been amended and you have your parcel. Kind Regards The Golf Shop Online

Posted 2 years ago

“Amazing service”

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Posted 2 years ago

Hi Jonathan, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 2 years ago

“Great prices. Good comms. Perfect”

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Posted 2 years ago

Hi Sean, so glad that you're happy with your recent purchase and the service received. We conduct continuous research to make sure we always offer you the best price. Enjoy your golf this year and we look forward to seeing you back at TGSO.

Posted 2 years ago

“Haven’t received yet !!!!!!”

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Posted 2 years ago

“Excellent speedy delivery”

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Posted 2 years ago

Hi Ravinder, thank you for your review and pleased your order reached you nice and quick and that you're happy with it. Hope you get plenty of golf in this year.

Posted 2 years ago

“Great service from the shop, only observation would be why anyone would risk their reputation using Royal Mail as a delivery partner these days”

Helpful Report

Posted 2 years ago

Hi Richard, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 2 years ago

“Easy ,quick and garments fit good delivery prompt service”

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Posted 2 years ago

Hi Anthony, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 2 years ago

“First experience. Good clear communication about the order and delivery status. Price not the lowest, but a reasonable price. Ordering process straightforward.”

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Posted 2 years ago

Hi William, we're glad that you are happy with your recent purchase and appreciate your kind comments. We hope to see you again at TGSO.

Posted 2 years ago

“excellent and quick service from ordering to delivery”

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Posted 2 years ago

Hi Fraser, thank you for your review. We're glad that you are happy with your recent purchase and the service received. We hope to see you again at TGSO.

Posted 2 years ago

The Golf Shop Online is rated 4.9 based on 6,022 reviews