The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,972 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a top quality service and products 👍👏👏”

Helpful Report

Posted 1 year ago

Hi Mark, thank you for your kind words! We're delighted to hear that you consistently enjoy top-quality service and products from us. If you ever have more golfing needs or any questions, don't hesitate to get in touch. We're here to assist you. Thanks for choosing TGSO!

Posted 1 year ago

“Good prompt service with no issues”

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Posted 1 year ago

Hi Stephen, thank you for your feedback! We're delighted to hear that you had a positive shopping experience with our prompt service. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support, and we look forward to serving you again. Thank you for choosing TGSO!

Posted 1 year ago

“Easy internet purchase at a good price. Delivered on time and just as described”

Helpful Report

Posted 1 year ago

Hi there, we're thrilled to hear that you had a seamless online shopping experience with us and that your purchase was delivered on time and as described. Providing hassle-free shopping and quality products is a top priority for us. If you ever need more golf gear or have any questions in the future, please feel free to reach out. Thank you for choosing TGSO, and we look forward to serving you again in the future!

Posted 1 year ago

“Easy to use site. Found what I wanted. Golf bag delivered next day to my selected pickup point.”

Helpful Report

Posted 1 year ago

Hi Richard, we're thrilled to hear that you found our website easy to use and quickly located the golf bag you were looking for. Our goal is to make your shopping experience as seamless as possible. It's also great to know that the delivery to your chosen pickup point was swift. If you ever need more golf gear or have any questions in the future, don't hesitate to reach out. Enjoy your new golf bag and your time on the course!

Posted 1 year ago

“Delivery was very good and quality of product was excellent a very good experience.”

Helpful Report

Posted 1 year ago

Hi Matthew, we're delighted to hear that you had a very good experience with us! Providing prompt delivery and excellent product quality is a priority for us. If you ever need anything else or have questions in the future, please feel free to reach out. Your satisfaction is our goal. Enjoy your product!

Posted 1 year ago

“Ordered easily and sent promptly”

Helpful Report

Posted 1 year ago

Hi there, thank you for your order! We're pleased to hear that your shopping experience with us was smooth, and your order was promptly sent. If you ever need anything else or have questions in the future, don't hesitate to reach out. We're here to assist you with all your golfing needs. Enjoy your products!

Posted 1 year ago

“One of my purchases was a pair of winter/wet weather gloves in men’s size M/L. I have worn thin size of gloves previously from several different makers and they are always a great fit for me. The gloves from you were not a good fit in fact I couldn’t get them halfway on. I have given them to my wife and they are a reasonable fit for her small hands. She’s happy with the purchase but I was not happy at all.”

Helpful Report

Posted 1 year ago

Hi Dennis, we're sorry to hear that the winter/wet weather gloves you purchased in men's size M/L didn't fit as expected. We understand that a proper fit is essential for your comfort, especially in wet and cold conditions. We appreciate your feedback, and we'll be reviewing the sizing and fit of these gloves to ensure that future customers have a better experience. If there's anything else we can assist you with or if you have any other questions or concerns, please don't hesitate to reach out to our customer service team at customerservices@thegolfshoponline.co.uk. We value your satisfaction and are here to help in any way we can. Thank you for your understanding and for choosing us for your golfing needs.

Posted 1 year ago

“Very fast delivery been using my new bag a lot thanks”

Helpful Report

Posted 1 year ago

Hi Roy, it's fantastic to hear that you received your new golf bag quickly and that you've been putting it to good use. If you ever need more golf equipment or have any questions, feel free to reach out. Thanks for choosing us, and enjoy your golfing adventures!

Posted 1 year ago

“Great shoes, great price, great service, absolutely delighted.”

Helpful Report

Posted 1 year ago

Hi James! We're absolutely delighted to hear that you're happy with your shoes, the price, and our service. If you ever need more golf gear or have any questions or requests in the future, don't hesitate to get in touch. Thanks for choosing us, and enjoy your golfing!

Posted 1 year ago

“Very helpful service, delivery on time.would recommend golf shop online as a great company”

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Posted 1 year ago

“Received really quickly and in great condition.”

Helpful Report

Posted 1 year ago

Hi there! We're thrilled to hear that your order arrived quickly and in great condition. If you have any further needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your golfing gear!

Posted 1 year ago

“Great products good delivery”

Helpful Report

Posted 1 year ago

Hi Christine, thanks for your feedback! We're pleased to hear that you're happy with both our products and delivery service. If you ever need anything else in the future or have any questions, feel free to get in touch. Happy golfing!

Posted 1 year ago

“Perfect ! Very nice lady took my phone call. Placing my order was very straight forward . Was able to send it to a different address to mine . The item arrived next day and the recipient reported back that it was exactly what he wanted !!! If that had not been the case I was assured that it could just be returned . So straight forward and easy , many thanks”

Helpful Report

Posted 1 year ago

Hi Heather, we're delighted to hear about your positive experience with us. Our team is always here to assist you, and we're glad the ordering process was straightforward for you. It's great to know that the recipient was pleased with the item, but if anything ever doesn't meet expectations, our hassle-free returns policy has you covered. Thanks for choosing us, and if you have any more golfing needs in the future, don't hesitate to reach out. Happy golfing!

Posted 1 year ago

“Easy to order. Product arrived quickly as promised,and well packaged. Support is available when needed. Great service.”

Helpful Report

Posted 1 year ago

Hi there, we're thrilled to hear that you found it easy to order and that your product arrived promptly and well-packaged. If you ever require support or have any questions in the future, feel free to reach out. We're here to help. Thanks for choosing us, and enjoy your golfing experience!

Posted 1 year ago

“The item was delivered as promised and was correct in all detail”

Helpful Report

Posted 1 year ago

Hi John, thanks for letting us know! We're pleased to hear that your order was delivered on time and that everything was correct. If you have any more golfing needs in the future or if you have any questions, don't hesitate to reach out. We're here to assist you. Enjoy your golfing!

Posted 1 year ago

“good reliable service”

Helpful Report

Posted 1 year ago

Hi Alex, thank you for your kind words! We're delighted to hear that you found our service reliable. If you ever have any golfing needs or questions in the future, feel free to reach out. We're here to help, and we appreciate your support!

Posted 1 year ago

“Phoned the GSO to enquire about an accessory station for my Powercaddy (2017). Spoke to Ben who whilst he wasn’t sure if the one I was inquiring about would fit he said leave it with me and I will ask my tech’ team. Ben phoned back within the hour to confirm that it would so I ordered it together with some new golf balls. My order arrived earlier than quoted and it was a perfect fit, so a big thank you to Ben.”

Helpful Report

Posted 1 year ago

Hi BC, it's great to hear about your positive experience with Ben and The Golf Shop Online! Ben's dedication in helping you find the right accessory for your Powercaddy and the prompt confirmation from the tech team is fantastic. We're pleased to have provided you with a perfect fit for your needs. If you have any more questions or require further assistance in the future, don't hesitate to reach out. Thanks for choosing us, and here's to enjoying your golf accessories and golf balls on the course!

Posted 1 year ago

“Good efficient service . Good price and quick delivery. Will pass your site onto other golfers”

Helpful Report

Posted 1 year ago

Hi Stephen, we're delighted to hear that you had a good and efficient shopping experience with us! Your recommendation to other golfers is greatly appreciated. If you ever need more golf gear or have any questions in the future, feel free to reach out. We're here to assist you. Thanks for choosing us, and here's to many great rounds of golf ahead!

Posted 1 year ago

“Fantastic product and a great price too with prompt delivery, thanks”

Helpful Report

Posted 1 year ago

Hi Emma, we're thrilled to hear you found our product fantastic and at a great price. We understand the importance of prompt delivery, and we're glad we could meet your expectations. If you ever need more fantastic golf products or have any questions, don't hesitate to get in touch. Thanks for choosing us, and happy golfing!

Posted 1 year ago

“Very good delivery protocol.”

Helpful Report

Posted 1 year ago

Hi there, We're glad to hear that you're satisfied with our delivery protocol. If you have any other feedback or if there's anything specific you'd like to share, please feel free to let us know. We're here to make your shopping experience the best it can be. Thank you for choosing us! Best regards, The Golf Shop Online

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 5,972 reviews