The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,117 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website-- good prices-- I always enjoy watching Mark”

Helpful Report

Posted 1 year ago

Hi B, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Good product and service”

Helpful Report

Posted 1 year ago

Hello James, thank you for your feedback! We're glad to hear that you found our product and service to be good. Your satisfaction is important to us, and we hope to have the opportunity to serve you again soon at TGSO. Enjoy your purchase, and we look forward to assisting you in the future. Have a great time, and happy golfing!

Posted 1 year ago

“Recently purchased a set of Cobra Fly XL irons. As a recreational golfer of 40+ years I was looking to replace my old mixed set of old irons. After watching several YouTube reviews I ordered the set. I didn't want to spend a lot as only usually play 9 holes per week so opted for this set. Not only did I get 5% discount on an already good price, I received the order within 36 hours of ordering, free delivery. The clubs arrived in perfect condition. Last Saturday I used the clubs for the first time and was amazed how good they felt and played. I only wish I had bought them sooner. On that evidence my golf can only improve. Well done to GSO for excellent value and service. Will definitely be a regular customer now and would recommend to others.”

Helpful Report

Posted 1 year ago

Hello Jason, thank you for sharing your experience with us regarding the Cobra Fly XL irons. We're thrilled to hear that your purchase decision based on YouTube reviews turned out to be a positive one. It's great that you found them to feel and play well during your recent round. We're glad the 5% discount and quick, free delivery added to your satisfaction. Your recommendation and kind words mean a lot to us, and we're pleased to welcome you as a regular customer. We look forward to serving you again at TGSO and being part of your golfing journey. Here's to many more enjoyable rounds and improved golfing ahead!

Posted 1 year ago

“Straightforward order for golf umbrella holder. Competitive price and delivered ahead of promised date. Product is a standard Powakaddy item.”

Helpful Report

Posted 1 year ago

Hello David, thank you for your feedback! We're glad to hear that your order for the golf umbrella holder was straightforward. It's great that you found our price competitive and appreciated the early delivery. Your satisfaction is important to us, and we hope to have the opportunity to serve you again soon at TGSO. Enjoy using your new umbrella holder, and we look forward to assisting you in the future. Have a great time on the golf course!

Posted 1 year ago

“Excellent - perfect product/price/service/choice Highly recommended”

Helpful Report

Posted 1 year ago

Hello Susan, thank you for your feedback! We're thrilled to hear that you found our product, price, service, and choice to be excellent and perfect. Your recommendation is much appreciated, and we hope to have the opportunity to serve you again soon at TGSO. Enjoy your purchase, and we look forward to assisting you in the future. Have a wonderful time and happy golfing!

Posted 1 year ago

“My order was dealt with and delivered promptly. It was well wrapped and packed”

Helpful Report

Posted 1 year ago

Hello Sheila, thank you for sharing your experience with us. We're pleased to know that your order was promptly dealt with and delivered. Your satisfaction is important to us, and we take care in ensuring your items are well wrapped and packed. We appreciate your support and hope to have the opportunity to serve you again soon at TGSO. Enjoy your purchase, and we look forward to assisting you in the future!

Posted 1 year ago

“Quick and easy to deal with and good communication”

Helpful Report

Posted 1 year ago

Hello Philip, thank you for your feedback! We're glad to hear that you found our service quick and easy, and that our communication met your expectations. Your satisfaction is important to us, and we hope to have the opportunity to serve you again soon at TGSO. Have a great time with your purchase, and we look forward to assisting you in the future!

Posted 1 year ago

“My husband was very happy with the jumper. The purchase was very quick and easy.”

Helpful Report

Posted 1 year ago

Hello! We're glad to hear that your husband was happy with the jumper. Our goal is to make your purchase process quick and easy. Thank you for choosing TGSO! Your support means a lot, and we hope to have the opportunity to serve you again. Wishing your husband many comfortable rounds ahead in his new jumper!

Posted 1 year ago

“Everything you want at competitive prices”

Helpful Report

Posted 1 year ago

Hi Fiona, thank you for your feedback! We're glad to hear that you found everything you wanted at competitive prices. Your satisfaction is important to us, and we hope to have the opportunity to serve you again soon at TGSO. Have a great time enjoying your purchases!

Posted 1 year ago

“The shoes turned up on time. Great price, great shoes. Free delivery and free delivery for life. And Now just about to order. Golf balls Cheaper than anywhere else.”

Helpful Report

Posted 1 year ago

Hi Ray, we're happy to hear that your shoes arrived on time and that you're pleased with the price and quality. Free delivery and the added benefit of free delivery for life are definite perks. Thank you for choosing TGSO! We're glad to know you're finding our prices competitive, especially for golf balls. Your support means a lot, and we look forward to serving you again. Happy golfing!

Posted 1 year ago

“Great polo shirts at a good price. Fast service.Highly recommended.”

Helpful Report

Posted 1 year ago

Hi Jill, thank you for sharing your thoughts! We're thrilled you're enjoying our polo shirts – and they do come at a great price. Our team is all about that quick service. Thanks a bunch for the recommendation. Can't wait to serve you again, and here's to an awesome golf season ahead. Looking forward to having you back at TGSO!

Posted 1 year ago

“First time I've ordered from here and everything went very well. Great service, items arrived within a few days.”

Helpful Report

Posted 1 year ago

Hi Wayne, we're delighted your first order was a success! Thank you for choosing TGSO. Enjoy your items and remember, we're here whenever you need us. Happy golfing this season!

Posted 1 year ago

“Product arrived on time and was exactly as described”

Helpful Report

Posted 1 year ago

Hi Alan, thank you for letting us know your product arrived as expected. We're glad it met your expectations. Hope you enjoy your purchase, and we hope to see you again at TGSO. Happy golfing this season!

Posted 1 year ago

“The products were delivered in time and were packaged well very happy with the service and delivery”

Helpful Report

Posted 1 year ago

Hi Gregory, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Great communications and personal attention to getting the exchanges done and checking the measurements on my behalf. Delighted with my purchases and will buy more. Feel really valued as a customer!”

Helpful Report

Posted 1 year ago

Hi Hayley, we're delighted that our communication and personal attention were appreciated. Your satisfaction is our priority. Thank you for choosing us and for being happy with your purchases. Hope to see you again at TGSO. Wishing you more great experiences ahead this golf season!

Posted 1 year ago

“Excellent service. Product delivered within 48 hours and competitive pricing”

Helpful Report

Posted 1 year ago

Hi Rod, we're glad you're pleased with our service and quick delivery. Thank you for choosing TGSO for your golfing needs and we hope to see you again soon. Happy golfing this season!

Posted 1 year ago

“Best price online with free delivery”

Helpful Report

Posted 1 year ago

Hi, we're really pleased that you discovered the best online price and enjoyed free delivery. Thank you for choosing TGSO for your purchase. We're here to make your experience seamless and convenient. Have a fantastic time using your product, and we can't wait to assist you again. Happy golfing!

Posted 1 year ago

“Great service and quick delivery.”

Helpful Report

Posted 1 year ago

Hi Alan, we're delighted to know you're pleased with the great service and the quick delivery you experienced with us. Thank you for choosing TGSO. We hope you enjoy your purchase and look forward to serving you again for your golfing needs. Happy golfing!

Posted 1 year ago

“Sorry not great. Had to chase my order and was 10 days before it came. Item too small by far and I’m a standard 14.”

Helpful Report

Posted 1 year ago

Hi Karen, we're sorry for the delay you experienced with your order. We work hard to ensure orders are dispatched as quickly as possible, and our aim is to get products to our customers promptly. We apologize for any inconvenience caused by the sizing issue as well. If you need assistance with a return or have any further concerns, please reach out to us at customerservices@thegolfshoponline.co.uk. Your feedback is important, and we're here to help make things right. Thank you for your understanding, and we look forward to better serving you in the future.

Posted 1 year ago

“Goods as advertised at a competitive price and delivered promptly.”

Helpful Report

Posted 1 year ago

Hi Alan, we're glad to hear that the goods you received were as advertised and competitively priced. Thank you for choosing TGSO for your purchase. Your satisfaction is important to us. We're pleased that the prompt delivery met your expectations. Enjoy your new items, and we look forward to serving you again for your future golfing needs. Happy golfing!

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 6,117 reviews