The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,943 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,943 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

Write Your review

Tell us how The Golf Shop Online made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some golf shoes, but needed another half a size up. The returns & replacement process was slick and I got an alternative brand as the originals weren't in stock at the bigger size. Delivery times for both pairs was fast, and the comms were exemplary. They were also the cheapest online retailer in this case.”

Helpful Report

Posted 8 months ago

Hi Andrew, thanks for sharing your experience. We're pleased to hear that our returns and replacement process was smooth and that you found our prices competitive. Hope you enjoy your golf this season.

Posted 7 months ago

“Ordering and receiving item went well without any hassle.”

Helpful Report

Posted 8 months ago

Hi Ralph, thanks for your feedback. We're pleased to hear that ordering and receiving your item went smoothly. Hope you enjoy your golf this season.

Posted 7 months ago

“Excellent from start to finish”

Helpful Report

Posted 8 months ago

Hi Jeff, thanks for your positive feedback. We're delighted to hear you had an excellent experience from start to finish. Wishing you a good season of golf ahead.

Posted 7 months ago

“No response to complaint of quality of waterproofs”

Helpful Report

Posted 8 months ago

Hi Eric, we're sorry to hear about the quality issue with your waterproofs. Please reach out to us at customerservices@thegolfshoponline.co.uk with your complaint, and we'll be sure to assist you promptly. Remember, we have a 60-day return policy, so we'll do everything we can to resolve the issue to your satisfaction.

Posted 8 months ago

“Ordered items for my husband, true to size, happy with the quality. Tracking & delivery went smoothly. Happy with over all experience & would shop again without hesitation.”

Helpful Report

Posted 8 months ago

Hi Carol, we're delighted to hear that you and your husband are happy with your purchase! It's great to know that everything went smoothly from ordering to delivery. If there's anything else we can assist you with in the future, just let us know. Wishing you both a wonderful time on the course, and we hope to see you again at TGSO!

Posted 8 months ago

“Very helpful and fast delivery”

Helpful Report

Posted 8 months ago

Hi Jayson, thanks for your feedback! We're glad to hear that you found our service helpful and the delivery fast. If you ever need anything else or have any questions, feel free to reach out. We hope to see you again at TGSO!

Posted 8 months ago

“Good service, helpful staff, great product. Thankyou.”

Helpful Report

Posted 8 months ago

Thank you for your kind words! We're glad to hear that you had a positive experience with our service and staff, and that you're happy with your product. If you ever need anything else or have any questions, feel free to reach out. Wishing you a good season of golf ahead!

Posted 8 months ago

“So simple to buy, alter length and grip. Fantastic product, easy delivery”

Helpful Report

Posted 8 months ago

Hi Nick, we're delighted to hear that you found the purchasing process simple and that you're happy with the product and delivery. If you ever need anything else or have any questions, feel free to reach out. Thank you for your feedback, and we hope to see you again at TGSO!

Posted 8 months ago

“The website is easy to navigate and the delivery was straightforward”

Helpful Report

Posted 8 months ago

Hi William, we're glad to hear that you found our website easy to navigate and that the delivery process went smoothly for you. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to see you again at TGSO!

Posted 8 months ago

“Glenmuir sweater arrived in the time quoted. Excellent service.”

Helpful Report

Posted 8 months ago

Hi there, thank you for sharing your experience! We're pleased to hear that your Glenmuir sweater arrived within the expected time frame and that you're satisfied with the service. If you ever need anything else or have any questions, feel free to reach out. We hope to see you again at TGSO!

Posted 8 months ago

“Excellent from start to finish”

Helpful Report

Posted 8 months ago

Hi William, we're thrilled to hear that you had an excellent experience with us! If you ever need anything else or have any questions, feel free to reach out. Thank you for your feedback and we hope to see you again at TGSO.

Posted 8 months ago

“Top class service.”

Helpful Report

Posted 8 months ago

Hi Robert, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this season.

Posted 8 months ago

“Nothing but praise, I struggled to make a payment on line so called in. I was helped quickly and they took the payment over the phone. Items were despatched and arrived in good time and for my dads golf trolley perfectly.”

Helpful Report

Posted 8 months ago

Hi Sally, thank you for sharing your experience with us! We're glad we could assist you promptly over the phone and ensure your items arrived in good time for your dad's golf trolley. If you ever need anything else or have any questions, feel free to reach out. Wishing you a good season of golf ahead!

Posted 8 months ago

“Trying to get a replacement for my damage goods still waiting.”

Helpful Report

Posted 8 months ago

Thank you for your review. I have just checked your order number, and I can't seem to relate the towel to that order number. Of course if it was purchased from us we will assist you with this. I will contact you now to help resolve this issue for you. Many Thanks

Posted 8 months ago

“Bought a couple of things recently from The Golf Shop Online - clothing and shoes - both purchases at a good price and delivery times were excellent - what's not to like - will definitely use again when the need arises.”

Helpful Report

Posted 8 months ago

Hi Geoff, thank you for your recent purchases and for sharing your experience with us! We're delighted to hear that you found our prices competitive and that the delivery times met your expectations. We appreciate your feedback and hope to see you again at TGSO! Wishing you a good season of golf ahead.

Posted 8 months ago

“Brilliant service. Good prices”

Helpful Report

Posted 8 months ago

Hi John, thanks for your kind words! We're delighted to hear that you had a brilliant experience with us and found our prices good. If you need anything else or have any questions, feel free to reach out. Wishing you a good season of golf ahead!

Posted 8 months ago

“Quicyand efficient”

Helpful Report

Posted 8 months ago

Hi Kathryn, thank you for your feedback! We're glad to hear that you found our service quick and efficient. If you ever need anything else or have any questions, feel free to reach out. We hope to see you again at TGSO!

Posted 8 months ago

“Ordered some Srixon Divide golf balls and they arrived promptly. All good 👍”

Helpful Report

Posted 8 months ago

Hi Philip, thanks for sharing your experience with us! We're delighted to hear that your Srixon Divide golf balls arrived promptly and in good condition. If there's anything else we can assist you with or if you have any questions, feel free to reach out. Wishing you a fantastic time out on the course with your new gear!

Posted 8 months ago

“Fast efficient service Backed up by a speedy postal service.”

Helpful Report

Posted 8 months ago

Hi there! We're thrilled to hear that you found our service fast and efficient. Our team works hard to ensure orders are processed promptly. Thank you for your feedback, and we hope to see you again at TGSO!

Posted 8 months ago

“Easy to deal with prompt delivery”

Helpful Report

Posted 8 months ago

Hi David, we're delighted to hear that you found it easy to deal with us and that your delivery arrived promptly. If you have any further questions or need assistance, don't hesitate to let us know. Hope you enjoy your golf this season!

Posted 8 months ago

The Golf Shop Online is rated 4.9 based on 5,943 reviews