The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 6,124 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 6,124 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products excellent delivery service and great prices well done Golf Shop Online”

Helpful Report

Posted 1 year ago

Hi Geoffrey, thanks for the positive feedback! We're thrilled to hear you appreciate our great products, excellent delivery service, and competitive prices. Your support means a lot, and we look forward to serving you again at TGSO. Enjoy your golf gear!

Posted 1 year ago

“Two separate orders arrived at the same time and within the timescale. Both golf shirt and sweater fitted perfectly. Very pleased with my purchases.”

Helpful Report

Posted 1 year ago

Hi Peter, thanks for sharing your experience! We're pleased to hear that both of your orders arrived on time, and that the golf shirt and sweater fit perfectly. Your satisfaction is important to us, and we look forward to having you back at TGSO. Enjoy your golf gear!

Posted 1 year ago

“The usual excellent service, great price and lovely Ping half zip top. Nice and warm but sadly it did not improve my game🥹”

Helpful Report

Posted 1 year ago

Hi Rob, thanks for your kind words! We're pleased to hear that you received the usual excellent service, a great price, and are enjoying your Ping half-zip top. While it might not have improved your game, we hope it adds to the overall enjoyment of your golf experience. Your satisfaction is important, and we look forward to serving you again at TGSO. Enjoy your golf!

Posted 1 year ago

“The website is clear, informative and easy to access. What's more is is championed by Mark Crossfield whose interesting and entertaining videos are very much enjoyed by my golf-loving husband.”

Helpful Report

Posted 1 year ago

Hi Clare, thanks for your positive feedback! We're delighted to hear that you find our website clear, informative, and easy to access. It's fantastic that Mark Crossfield's videos add to your husband's enjoyment. Your satisfaction is important, and we hope to continue providing a great experience for you both at TGSO. Enjoy your golf, and we look forward to serving you again.

Posted 1 year ago

“Pleased with the help to get my new 5 wood especially and the club in question was in short supply. Many thanks.”

Helpful Report

Posted 1 year ago

Hi Judith, thanks for your kind words! We're pleased to hear that we could assist you in getting your new 5 wood, especially considering its limited availability. Many thanks for choosing us. Enjoy your golf, and we look forward to serving you again at TGSO.

Posted 1 year ago

“I purchased a new Ping waterproof jacket online and this was delivered within 3 days. Quick and easy process which is just what you want when buying online.”

Helpful Report

Posted 1 year ago

Hi Alistair, thanks for your feedback! We're thrilled to hear that your new Ping waterproof jacket was delivered within 3 days and that the process was quick and easy. Your satisfaction is important to us. Enjoy your purchase, and we hope to see you again at TGSO.

Posted 1 year ago

“Fast delivery. Golf trousers look great quality.”

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Posted 1 year ago

Hi Jayne, thanks for your feedback! We're pleased to hear that you experienced fast delivery and that the golf trousers look to be of great quality. Your satisfaction is important to us. Enjoy your golf, and we look forward to serving you again at TGSO.

Posted 1 year ago

“Arrived on time and well packaged. Thank you!”

Helpful Report

Posted 1 year ago

Hi Norma, thanks for your feedback! We're glad to hear that your order arrived on time and was well packaged. Your satisfaction is important to us. Enjoy your purchase, and we hope to see you again at TGSO.

Posted 1 year ago

“Businesslike”

Helpful Report

Posted 1 year ago

Hi Martin, appreciate your feedback! We aim to be businesslike and professional in our approach. Thank you for acknowledging it. We hope to continue meeting your expectations, and we look forward to serving you again at TGSO.

Posted 1 year ago

“Used these guys a lot always great pricing and service The recent footjoy waterproof trousers fantastic No need for bulky over trousers at all”

Helpful Report

Posted 1 year ago

Hi David, thanks for your continued support! We're pleased to hear that you've found our pricing and service great. Also, it's fantastic that the FootJoy waterproof trousers met your expectations, offering fantastic protection without the need for bulky over trousers. Enjoy your golf, and we look forward to your next visit to TGSO.

Posted 1 year ago

“Very good all round, service, communication, delivery and product.”

Helpful Report

Posted 1 year ago

Hi Heather, appreciate your positive feedback! We're thrilled to hear that your experience was very good all around, from service and communication to delivery and product satisfaction. Your satisfaction is important to us. Enjoy your purchase, and we look forward to serving you again at TGSO.

Posted 1 year ago

“I received exactly what I wanted”

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Posted 1 year ago

Hi Alec, thanks for letting us know! We're glad to hear that you received exactly what you wanted. Your satisfaction is our goal. Enjoy your purchase, and we hope to see you again at TGSO.

Posted 1 year ago

“Excellent product and service, delivery a little slow compared to Amazon etc but overall very pleased and would definitely recommend”

Helpful Report

Posted 1 year ago

Hi Graham, thank you for your feedback! We're delighted to hear that you found our product and service excellent. We appreciate your honesty about the delivery time, and we'll certainly look into ways to improve that aspect. Your recommendation means a lot, and we hope to serve you even better in the future. Enjoy your purchase, and we look forward to your next visit at TGSO.

Posted 1 year ago

“Excellent service. Shoes arrived on time and at a great price”

Helpful Report

Posted 1 year ago

Hi Simon, appreciate your feedback! We're pleased to hear that you found our service excellent and that your shoes arrived on time at a great price. Your satisfaction is our priority. Enjoy your new shoes, and we look forward to having you back at TGSO.

Posted 1 year ago

“Pleased with purchase and Services”

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Posted 1 year ago

Hi, we much appreciate your comments and hope we will be able to see if we can earn 5 Stars next time you shop with us. Enjoy your golf this year.

Posted 1 year ago

“Have ordered three different items over the past six months. Everything went smoothly in terms of supply and delivery. One item had to be returned under warranty following six months of use. Item was collected promptly, repaired and returned. Have had several conversations with staff and each member has been professional and pleasant. Well done to all involved. Only criticism is that too many 'advertising' e-mails are received, pretty much daily. Surely once a week is enough!”

Helpful Report

Posted 1 year ago

Hi there, thank you for your comprehensive feedback! We're pleased to hear that your orders, delivery, and warranty process went smoothly and that our staff was professional and pleasant in your interactions. Your suggestion about the frequency of emails is duly noted, and we'll work on improving that. We appreciate your support, and we hope to continue serving you well. Enjoy your purchases, and we look forward to your next visit to TGSO.

Posted 1 year ago

“Goods arrived 2 days after ordering. Excellent”

Helpful Report

Posted 1 year ago

Hi John, thank you for your feedback! We're glad to hear that your goods arrived promptly, just two days after ordering. We aim for excellent service, and it's great to know we hit the mark for you. Enjoy your purchase, and we hope to see you again at TGSO.

Posted 1 year ago

“Price competitive, service very good, product not good - Wilson ilock DRY golf bag, not so dry, both main side pockets leaked badly first time out in the rain hence only 2 stars”

Helpful Report

Posted 1 year ago

HI Thank you for your review - Sorry to hear that the bag is not waterproof this is a water-resistant bag and not fully waterproof however if you think it is excessively leaking in a light shower please do let us know and we can look further into this for you.

Posted 1 year ago

“Have bought from The Golf Shop in the past and as usual great prices and fast delivery. Excellent!!!”

Helpful Report

Posted 1 year ago

Hi Stephen, appreciate your continued support! We're thrilled that you found our prices great and enjoyed fast delivery. Your satisfaction means a lot to us. We hope you continue to enjoy your golf, and we look forward to serving you again at TGSO.

Posted 1 year ago

“The Golf Shop Online is an online excellent company to shop with. The deliveries are prompt and the goods are great quality.”

Helpful Report

Posted 1 year ago

Hi Anne, thank you for your kind words! We're pleased to hear that you find The Golf Shop Online an excellent company to shop with. It's great to know that our prompt deliveries and high-quality goods meet your expectations. We appreciate your support and look forward to serving you again. Enjoy your golf, and we hope to see you back at TGSO.

Posted 1 year ago

The Golf Shop Online is rated 4.9 based on 6,124 reviews