The Golf Shop Online Reviews

Name: The Golf Shop Online
Address: GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate, Exeter
Rating: 4.86

4.9 Rating 5,943 Reviews

96 %

of reviewers recommend The Golf Shop Online

4.9

Based on 5,943 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Phone:

01392 301760

Location:

GSO Warehouse, Cofton Road, Marsh Barton Industrial Estate
Exeter
EX28QW

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The Golf Shop Online 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with your shop, just to many emails. I unsubscribed because I was receiving emails every day, sometimes 2 or 3.”

Helpful Report

Posted 7 months ago

Hi John, we understand your concern about the frequency of emails. We'll make sure to adjust our communication accordingly. Just keep in mind that you might miss out on some great deals and offers in the future. If you ever want to resubscribe or have any other questions, feel free to reach out. Thanks for your feedback, and we hope to see you again at TGSO!

Posted 7 months ago

“Excellent service, delivered on time and cheaper than elsewhere. Will use them again.”

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Posted 7 months ago

Hi there, we're thrilled to hear that you had an excellent experience with us and that we could offer you a competitive price. Thank you for your feedback, and we hope to see you again at TGSO!

Posted 7 months ago

“Fab service”

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Posted 7 months ago

Hi P, thank you for the review! It has been our pleasure to serve you, and we hope you keep us in mind for the future. Can’t wait to have you back at TGSO.

Posted 7 months ago

“Excellent communication Excellent customer service Would RECCOMENDED”

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Posted 7 months ago

Hi Malcolm, thank you for your feedback. We're delighted to hear about your positive experience with us. We hope to see you again at TGSO soon!

Posted 7 months ago

“First class service from The Golf Shop Online. They had the stock, it was promptly despatched and I even got a follow up email”

Helpful Report

Posted 7 months ago

Hi Lawrence, thank you for your feedback. We're delighted to hear that you were happy with our service, from having the stock you needed to the prompt dispatch and follow-up email. Hope you enjoy your golf this season!

Posted 7 months ago

“happy days”

Helpful Report

Posted 7 months ago

Hi Kevin, thank you for your feedback. We're glad to hear you're happy with your experience. Hope you enjoy your golf this season!

Posted 7 months ago

“In all of my dealings with TGSO I have been very impressed; approachable, good customer service, prompt delivery and above all you buy very good quality golf kit at very good prices. I have just received my Odyssey putter which came with a bespoke protective case. I thought I would be buying it separately. Happy days!”

Helpful Report

Posted 7 months ago

Hi Adrian, thank you for your thoughtful feedback and for choosing TGSO for your golfing needs. We're thrilled to hear that you've been impressed with our approachability, customer service, and prompt delivery. It's great to know that you're enjoying your new Odyssey putter with its bespoke protective case. If you ever need anything else, don't hesitate to reach out. We hope to see you again at TGSO!

Posted 7 months ago

“Excellent Very easy to order and received my clubs very quick”

Helpful Report

Posted 7 months ago

Hi Eddie! Thanks for sharing your positive experience with us. We're glad to hear that ordering was easy and that your clubs arrived quickly. If you need anything else, feel free to reach out. Hope you enjoy your golf this season!

Posted 7 months ago

“Great selection of gear and competitive prices. Fast despatch and securely packaged. Have used several times for my golfing equipment and will happily continue to use in the future”

Helpful Report

Posted 7 months ago

Hi there! Thank you for your kind words and for being a loyal customer. We're delighted to hear that you've been satisfied with our selection, prices, and service. Your continued support means a lot to us, and we look forward to serving you again in the future. Hope you enjoy your golf this season!

Posted 7 months ago

“I wanted to make a change to my order before dispatch. Call was answered immediately, agent was brilliant and matter resolved swiftly to more than my satisfaction. Swift delivery. Cannot recommend enough. Only regret is I didn’t get agents name to mention them here.”

Helpful Report

Posted 7 months ago

Hi David, thank you for sharing your positive experience with us! We're glad to hear that our team was able to assist you efficiently and to your satisfaction. We strive to provide excellent service to all our customers, and we're thrilled to know that we met your expectations. If you ever need assistance again in the future, don't hesitate to reach out. We appreciate your recommendation and hope to serve you again soon. Wishing you a good season of golf ahead!

Posted 7 months ago

“Ordered ping polo shirt cheap price quick delivery all good”

Helpful Report

Posted 7 months ago

Hi Danny, thank you for your order! We're glad to hear that you're satisfied with the price and delivery speed of your Ping polo shirt. If you need anything else, feel free to reach out. Hope you enjoy your golf this season!

Posted 7 months ago

“Excellent, good quality product.”

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Posted 7 months ago

Hi Jean, we're glad to hear that you're pleased with the quality of your purchase! Thank you for your feedback, and we hope to see you again at TGSO.

Posted 7 months ago

“Excellent! Clear information on website. Prompt delivery and good value.”

Helpful Report

Posted 7 months ago

Hi Alan, thank you for your feedback! We're delighted to hear that you found our website easy to use and that you were pleased with our prompt delivery and value. Hope you enjoy your golf this season!

Posted 7 months ago

“The golf club arrived within the stated time and was exactly as advertised in perfect condition.”

Helpful Report

Posted 7 months ago

Hi Graham, thanks for your feedback! We're pleased to hear that your golf club arrived on time and in perfect condition. Hope you enjoy your golf this season.

Posted 7 months ago

“Dear Sir/Madam I received my order but without a charging pack, Sent an email 9/5/2024 but have not had a response Email sent to sales@thegolfshoponline.co.uk”

Helpful Report

Posted 7 months ago

Hi Francis We replied to your email on the 9th May at 11:24am. Please see the reply below: Hi Thank you for your email, Im sorry the battery does come on its own without a charger. Here is a link if you require a charger also. https://www.thegolfshoponline.co.uk/custom-order/A0D562CF-D848-7673-2DDA707A763959C7/ Kind Regards Lauren Please could you kindly revise your 3 star review, this really effects our rating and we feel we have given good customer service for you. That would be really kind if you could. Many thanks Julia GSO

Posted 7 months ago

“Very efficient and prompt service.”

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Posted 7 months ago

Hi Michael, thank you for your feedback! We're glad to hear that you found our service efficient and prompt. If you ever need anything else or have any questions, feel free to reach out. Wishing you a good season of golf ahead.

Posted 7 months ago

“Excellent product & Service as always.”

Helpful Report

Posted 7 months ago

Hi Brian, we're thrilled to hear that you found our product and service excellent, as always. Your satisfaction is our priority, and we look forward to serving you again. Hope to see you again at TGSO!

Posted 7 months ago

“Product as described at fair price and delivery as promised. Only problem is too many follow up emails - probably need to unsubscribe”

Helpful Report

Posted 7 months ago

Hi there! We appreciate your feedback. We'll take note of your preference regarding email frequency. Thank you for your purchase, and we hope to see you again at TGSO!

Posted 7 months ago

“Excellent choice and quick delivery”

Helpful Report

Posted 7 months ago

Hi Paul, we're delighted to hear that you found our selection excellent and that your order arrived quickly. Thank you for your feedback and we hope to see you again at TGSO.

Posted 7 months ago

“Excellent service and value for money fast delivery”

Helpful Report

Posted 7 months ago

Hi Alan, thanks for your feedback! We're glad you found our service excellent and our prices good value. Wishing you a good season of golf ahead.

Posted 7 months ago

The Golf Shop Online is rated 4.9 based on 5,943 reviews